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Platincasino: Win = Fraud Amount!!!

Topic created on 24th Jun. 2022 | Page: 1 of 2 | Answers: 15 | Views: 2,756
ak2001
Dear Community,
i need your help.
I won 8000€ on Platincasino!
In the meantime already spent but never received 🤯
Thus have a mega problem!

Have deposited on Platin with a friend's card to my account on it won 8000€, have Platin sent everything possible then I was finally verified after weeks!
As I then wanted to pay out the support wrote me the following!!!

Francesca (Platincasino)
23 Jun 2022, 18:06 CEST

Hello Alexander,

We have to inform you that the win made on your account with the Deposit of a third party has been cancelled

You have been clearly and unambiguously informed about the necessity of making deposits only from your own payment methods or with methods in your own name in our Terms and Conditions and you are solely responsible for the decision to violate these provisions.

During the KYC check in accordance with our legal and licensing obligations based on the withdrawal requests, we have discovered that you have violated this point.

We have refunded the corresponding deposit to the depositing account

We kindly ask you not to make any further deposits using third party payment methods in the future

In case of further violations of our Terms and Conditions, we reserve the right to temporarily or permanently suspend your account

Thank you and best regards,


Please help me, I need the money urgently!

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Hidaruma
Top Member
It's your own fault. Why Deposit with other people's cards, too?

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Thenoobytuby
Rookie
Do not know me well enough legally, but since there are several such cases in this regard, all quite clear. Namely, that it was/is a clear violation of GTCs and thus in principle nothing to shake

I spontaneously see no way to fix this. Even if you had used your friend's card as a means of payment, the login data =\ card data. As far as I know, it is not possible to adjust login data afterwards

But there are people here with much more experience and knowledge on the subject. Wish you good luck

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garfield68
Elite
you won't be able to do anything about it, unfortunately the casino is in the right. why do you also Deposit "with a friend's card"?

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Anonym
As Thenoobytuby wrote, there is actually no way to get the win back. After all, they refunded your Deposit!

You need a notarial power of attorney over your friend's account. Firstly, it is questionable whether he agrees and secondly, this does not guarantee that you will get your win

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ak2001
Hidaruma wrote on 06/24/2022 at 6:31 PM: Self-blame. Why Deposit with other people's cards too?

Was already maximum on minus with my visa 😵💫

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mdm41
Rookie
According to the terms and conditions of pretty much every casino not allowed, consequently you do not get the win.

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Hidaruma
Top Member

ak2001 wrote on 24.06.2022 at 19:06
Was already maximum on minus with my visa 😵💫

I agree that your whole post is a troll post. Deposited with a friend's card, spent the 8k you won before you had that in the account and now the maxed out Visa?


Sounds made up somewhere.

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ak2001

Hidaruma wrote on 06/24/2022 at 19:11

I agree that your whole post is a troll post. Deposited with a friend's card, spent the 8k you won before you had that in the account and now the maxed out Visa?


Sounds made up somewhere.

Unfortunately no!

I would also prefer!

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Thenoobytuby
Rookie
@royal777 eig not a bad idea In addition to your concerns, I would still wonder if something like this is possible retroactively?
So power of attorney valid from the time of deposit. Otherwise, the casino could argue that no power of attorney existed at the time of Deposit and would therefore again violate the terms and conditions.

Would be for the category: How to cheat on casinos
Small fun on the side

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