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Platincasino: [solved] Verification...7 days plus, possibly 10

Topic created on 08th Feb. 2021 | Page: 1 of 1 | Answers: 4 | Views: 1,404
Flops1991

[solved] Verification...7 days plus, possibly 10

8th Feb. 2021, at 11:03 pm CET#1
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The Verification process takes an unbelievably long time...the support (chat) always puts you off again...

Today after 1 hour waiting for an employee finally a concrete statement, the verification can take up to 7 days or longer...I have really never experienced something like this before...

You could almost think that there is a system behind it.

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Kleinkariert
Expert

[solved] Verification...7 days plus, possibly 10

9th Feb. 2021, at 12:15 am CET#2
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The Verification there currently usually takes 1.5 weeks. If everything fits the first time 7 days are feasible, after you are verified the payouts go out faster and faster with increasing VIP level. but usually it takes no level longer than 24 h. From gold payouts rarely take longer than 4 h and at peak time usually only 30 min.

Can only say that the me so far everything without problems have paid out, but the threads show unfortunately the Platin own reputation tattered by the slow verification of new users.

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Anonym

[solved] Verification...7 days plus, possibly 10

9th Feb. 2021, at 12:16 am CET#3
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Flops1991 wrote on 08.02.2021 at 23:03: The Verification process takes an unbelievably long time...the support (chat) keeps putting you off...

Today after 1 hour waiting for an employee finally a concrete statement, the verification can take up to 7 days or longer...I have really never experienced something like this before...

You could almost think that there is a system behind it.


You have to contact Caro or Julian via Communicator to see if they can help you.

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Hidaruma
Top Member

[solved] Verification...7 days plus, possibly 10

9th Feb. 2021, at 10:25 am CET#4
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I wonder what the problem is here. Of course, such a long Verification is not nice, but they even tell you when you open the service chat. New threads every day because of this.
Just take a break from the game.

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Caro
Expert

[solved] Verification...7 days plus, possibly 10

12th Feb. 2021, at 09:22 am CET#5
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Flops1991 just informed me that his player account was fully verified last night and he was able to request his withdrawal.

This topic has been closed

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