Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Platincasino: [solved] Verification takes forever...

Topic created on 31st Mar. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,881
Dennis220294
Visitor

[solved] Verification takes forever...

31st Mar. 2021, at 11:27 am CEST#1
0 Likes

Nobody has liked this post so far
Hello

I play at Platin casino and after playing for a long time I finally won something.
Now I wanted to withdraw the win but of course I still have to verify.
Is not bad, I like to do.

I uploaded everything and it was also confirmed after 10 minutes.
But I had made a mistake and I forgot to upload the back of my ID card. So I did this directly. And since then I hear nothing more of it. Even in the Live Chat I asked if they could quickly verify it. The employee told me 'sorry it does not work' I asked why it does not work, he then said because it is just so...

What should I do now?
It is about almost 5000 euros

This post has been translated automatically

Julian
Elite

[solved] Verification takes forever...

31st Mar. 2021, at 12:03 pm CEST#2
0 Likes

Nobody has liked this post so far
Hello Dennis220294,

I have left you a message via Communicator

This post has been translated automatically

Hidaruma
Top Member

[solved] Verification takes forever...

31st Mar. 2021, at 12:10 pm CEST#3
0 Likes

Nobody has liked this post so far
Dennis220294 wrote on 31/03/2021 at 11:27 am: Hello

I play at Platin casino and after playing for a long time I finally won something.
Now I wanted to withdraw the win but of course I still have to verify.
Is not bad, I like to do.

I uploaded everything and it was also confirmed after 10 minutes.
But I made a mistake and I forgot to upload the back of my ID card. So I did this directly. And since then I hear nothing more of it. Even in the Live Chat I asked if they could quickly verify it. The employee told me 'sorry it does not work' I asked why it does not work, he then said because it is just so...

What should I do now?
It is about almost 5000 euros

What does forever mean? A quarter of an hour?

Platin Casino verifies quickly

This post has been translated automatically

Julian
Elite

[solved] Verification takes forever...

31st Mar. 2021, at 01:20 pm CEST#4
0 Likes

Nobody has liked this post so far
Since the thread creator has now been fully verified, and can now request his payout, and thus the problem is solved, I will close the thread.

This thread was closed

This post has been translated automatically

Hot Topics19th Apr. 2025 at 12:02 am CEST

Online Casinos
0
Miscellaneous
0
Miscellaneous
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately