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Platincasino: [solved] Reject domumente want 2 times a verification take a lot of time

Topic created on 04th Jun. 2021 | Page: 1 of 1 | Answers: 4 | Views: 1,352
kinghotea

[solved] Reject domumente want 2 times a verification take a lot of time

4th Jun. 2021, at 10:42 am CEST#1
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I have won 5000 € all documents were sent on purpose all rejected where I then stupidly verballert again I get an email their account is now verified after a month I win 2000 and all of a sudden want to verify again and reject all documents very cheeky !!!! And I can not recommend this casino if you are not verified there and they take so much time like no other casino!

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BinGOLDiG
Expert

[solved] Reject domumente want 2 times a verification take a lot of time

4th Jun. 2021, at 11:10 am CEST#2
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Which casino are you talking about?
Only with the name we can tell you about our experiences!
But you must not >>>garken fall<<< touch the money!!! Do the best following
Write to the support and warn them that you will complain for their arbitrariness at the competent supervisory authority! Unless the casino is listed here then you can contact caro directly! Then you lock yourself for at least 1 week in the casino, so that it is ensured that you do not gamble away your win again.
You can regulate everything else by email. Then file a complaint with the mga, ibas or whatever regulatory body is responsible for this casino. You can also ask casino guru for help, if the casino is listed there and not here!

Good luck and keep your chin up 😉

Edit: Platincasino is listed here ... Sorry I just read 🤦 contact you personally to caro

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Caro
Expert

[solved] Reject domumente want 2 times a verification take a lot of time

4th Jun. 2021, at 11:31 am CEST#3
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am already in contact with kinghotea and the manager has also been informed

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Hidaruma
Top Member

[solved] Reject domumente want 2 times a verification take a lot of time

5th Jun. 2021, at 02:15 pm CEST#4
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My Verification there took less than a day and a half. Nothing was rejected without justification. Someone here just couldn't keep his fingers still

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Caro
Expert

[solved] Reject domumente want 2 times a verification take a lot of time

15th Jun. 2021, at 11:56 am CEST#5
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Unfortunately kinghotea had to wait a very long time for the Verification and had in the meantime the win gambled away. I was able to negotiate a bonus, which unfortunately didn't help much either.

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