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Platincasino: [solved] Platin Casino payout is missing

Topic created on 20th Jun. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,402
Blnnnbally
Hi guys 😇 am brand new here and am a bit skeptical about Platin Casino...
Have on 10.06.21 a withdrawal of 5800€ Made
Usual will be quite Verification etc
I deposited with Trustly was debited directly from my bank account and prescribed to me as a credit ... had some luck and then made the withdrawal since the 10.06.21 is posted there. First it was said again and again please wait 3-4 days according to support said done waited and waited on 13.06.21 I have again a payout of just under 4000 € Made is also booked and payout I could also only with trustly. Until now 20.06.21 no money received. Support says with us it has gone out I should still be patient and that meanwhile already 2-3 days ago ... yesterday the support tells me that I should wait again until the middle of next week because they want to turn to trustly and want to see where's remains. But trustly tells me that they only send the money further, they keep nothing, but the same... so slowly I feel betascht and I really do not know what I can still do had the someone here times such experiences? Can someone help me vllt further what I can do best. Den I have a lot deposited and that the payout just does not come is really stupid I thank you in advance

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derzweifel
Experienced
In my experience, Platincasino is absolutely reputable, so I would first assume that the money was actually paid out - at least until there is a reason to doubt this. So if Platin has paid out and Trustly only forwards the money, in the end it is the bank that has to receive it. That would be (at least for me) the first address where I would check, my impression from the last weeks and months is that the banks Trustly is no longer afraid and they take over the Deposit and withdrawal increasingly under the microscope.

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Blnnnbally
derzweifel wrote on 21.06.2021 at 19:41: In my experience, Platincasino is absolutely reputable, so I would first assume that the money was actually paid out - at least until there is a reason to doubt this. So if Platin has paid out and Trustly only forwards the money, in the end it is the bank that has to receive it. That would be (at least for me) the first address where I would check, my impression from the last weeks and months is that the banks Trustly is no longer afraid and they take over the Deposit and withdrawal increasingly under the microscope

So first of all, thanks for the answer... I just talked to the savings bank and nothing came in. And that the money is on the way to my account, he could not see... so I must honestly say I feel quite verascht be's from Platin nor from trustly

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Caro
Expert
BInnnbally has received both payouts on his account today, so I will close the thread.

This thread was closed

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