Platincasino: [solved] Platincasino, first time payout problems

dsp84 wrote on 01/21/2021 at 19:43: Hello,

i am a long time customer of Platin. I have already deposited and paid several 5 digit amounts in almost all payment systems offered.
For months I use my direct account at Platin and pay with Mastercard.
So far there have never been any problems, which is great.
Now I received after withdrawal request an email that their employees have noticed that this card is not verified.
Well... Before I open a barrel, I thought, I just do it again.
Several times my uploads were rejected

The internal and necessary requirements were not met.
So I create 16K high resolution photos that meet absolutely 100% of the requirements.
Now everything hangs. Get no more response and my money is not yet paid out (is here only about ridiculous 165.00 €, have today already, with the same card far more deposited).

So I went to the chat.
There, a nice man told me that it would currently take several weeks / days until the payout would come at all, due to the time necessary for Verification (currently... busy, high volume... bla bla, the usual crap in text you hear so when casinos just play with time or speculate that you canceled).
This is a cheek!
I do not get on there currently, does anyone have similar experiences or connections / tips?

Although as a withdrawal method my bank account (associated with this credit card) is displayed, the nice supporter told me this is not possible
And did me with it.
Have the last two years just under 100k deposited / paid etc... so am not a person who falls into the grid to delay this shit unnecessarily.

For your information
Have officially also opened a Complaint with a good friend of mine at Askgamblers not to wait longer than necessary (has already helped me once).

This post has been translated automatically

This post has been translated automatically