[solved] Platincasino does not pay out - wrong basis from them

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Admiralgegi

Topic Creator

Forum posts: 4 Member since: 12.01.2022

[solved] Platincasino does not pay out - wrong basis from them

12th Jan. 2022, at 04:42 pm CET#1

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Hello all, brief description

Deposited over several days about 1000 € - after the last Deposit of 200€ I won 2500€ - which I wanted to pay out

After I made the withdrawal, I made claim to the Cashback - where I played but not much more.

So now the shock - they canceled the payout, because with the cashback money only 1 time the amount can be paid out - but makes no difference, because with this money yes nothing was paid out.

Emails were only commented these are cashback conditions - but have no influence if I won without bonus credit?

How could one proceed further?

Greetings

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Expert

Falke

Forum posts: 1.834 Member since: 06.03.2020

[solved] Platincasino does not pay out - wrong basis from them

12th Jan. 2022, at 04:53 pm CET#2

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Several people here on the forum are having that problem right now.

Platin starts just like all the other dubious sites. They even want to take your money which you have earned through deposits. Let someone else say Platin is not a scam club

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Elite

frapi07

Forum posts: 3.032 Member since: 27.02.2021

[solved] Platincasino does not pay out - wrong basis from them

12th Jan. 2022, at 04:57 pm CET#3

1 Like

Liked this post: Queenmimi

Admiralgegi wrote on 12.01.2022 at 16:42: Hello everyone, short description

Deposited about 1000€ over several days - after the last Deposit of 200€ I won 2500€ - which I wanted to withdraw

After I made the withdrawal, I made claim to the Cashback - where I played but not much further.

So now the shock - they canceled the payout, because with the cashback money only 1 time the amount can be paid out - but makes no difference, because with this money yes nothing was paid out.

Emails were only commented these are cashback conditions - but have no influence if I won without bonus credit?

How could one proceed further?

Greetings

Write to Caro, go to your profile on the top right and click on Communicator and enter Caro. She can help you further.

To make it short: You had a cashback in the amount of 80€ approx. not yet used, deposited 200€ again and thus won the 2,5k€ and brought it to the payout, right? Then you activated your cashback (from the 800€ loss) and played that down. At the end your profit was canceled with the statement that it has to do with the cashback.

If I understood correctly and you actually didn't activate the cashback before, then you shouldn't worry. As I said, it's best to write to Caro. She has the contact details of the manager.

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B****3

verified

Forum posts: 2.680 Member has been banned

[solved] Platincasino does not pay out - wrong basis from them

12th Jan. 2022, at 04:58 pm CET#4

1 Like

Liked this post: Queenmimi

So I would wait in your place first with the Deposit, because it is apparently really crisis and the manager does not consider it necessary to give an explanation

So from there first hands off.

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Admiralgegi

Topic Creator

Forum posts: 4 Member since: 12.01.2022

[solved] Platincasino does not pay out - wrong basis from them

12th Jan. 2022, at 04:59 pm CET#5

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I couldn't understand it with the others, but the basis is nevertheless different again, since it never came into contact with bonus money.

In the end, it is then directly fraud... let's see what still comes, I keep you up to date

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Admiralgegi

Topic Creator

Forum posts: 4 Member since: 12.01.2022

[solved] Platincasino does not pay out - wrong basis from them

13th Jan. 2022, at 11:33 am CET#6

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Has cleared up after back and forth yesterday but - joyce from the VIP support regulated that whole yet. Now only the transfer must arrive

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Queenmimi

Forum posts: 5 Member since: 10.01.2022

[solved] Platincasino does not pay out - wrong basis from them

13th Jan. 2022, at 09:13 pm CET#7

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It is not correct what happened with the cashbacks... But Platin still pays out normal winnings smoothly. deposited 10s Paysafe 2k won 1k on the way to my account

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Experienced

Sahip74

Forum posts: 272 Member since: 27.05.2018

[solved] Platincasino does not pay out - wrong basis from them

14th Jan. 2022, at 03:02 am CET#8

2 Likes

Liked this post: Saphira, Tonkabohne

Queenmimi wrote on 01/13/2022 at 21:13: It's not correct what went down with the cashbacks... But Platin still pays out normal wins smoothly. deposited 10s Paysafe 2k won 1k on the way to my account.

Lately still big grumbled about Platin, bribe you all here?
10 €and 2k out nice dream.

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Anonym

Former Member

[solved] Platincasino does not pay out - wrong basis from them

14th Jan. 2022, at 06:45 am CET#9

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Sahip74 wrote on 14.01.2022 at 03:02
Big grumble about Platin the other day, are they bribing you all here?
10 €and 2k out dream nice.

Sahip, I can definitely understand your displeasure, the whole thing has also shocked me very much and made the last few days ready, but to attack the users here and even under my post to talk about a PR gag that does not go .
These are just conspiracy theories... If it is like other users directed at the casino, okay I can understand that because some actions are simply not conclusive but I can prove from front to back everything as it happened and that I and there I also speak for Queenmimi I think, somehow ''engaged'' would or something for good promo is already very far-fetched:(

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Top Member

Tonkabohne

Forum posts: 741 Member since: 05.07.2021

[solved] Platincasino does not pay out - wrong basis from them

14th Jan. 2022, at 07:21 am CET#10

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Admiralgegi wrote on 12.01.2022 at 16:42: Hello everyone, short description

Deposited about 1000€ over several days - after the last Deposit of 200€ I won 2500€ - which I wanted to withdraw

After I made the withdrawal, I made claim to the Cashback - where I played but not much further.

So now the shock - they canceled the payout, because with the cashback money only 1 time the amount can be paid out - but makes no difference, because with this money yes nothing was paid out.

Emails were only commented these are cashback conditions - but have no influence if I won without bonus credit?

How could one proceed further?

Greetings

The Caro does it already

You just have to be very nice and then write very hypocritically how great GJ does it all here 👍

For weeks you read here only about these idiosyncrasies on the part of Platin.

Everything slowly funny

This post has been translated automatically

Platincasino: [solved] Platincasino does not pay out - wrong basis from them

[solved] Platincasino does not pay out - wrong basis from them

[solved] Platincasino does not pay out - wrong basis from them

[solved] Platincasino does not pay out - wrong basis from them

[solved] Platincasino does not pay out - wrong basis from them

[solved] Platincasino does not pay out - wrong basis from them

[solved] Platincasino does not pay out - wrong basis from them

[solved] Platincasino does not pay out - wrong basis from them

[solved] Platincasino does not pay out - wrong basis from them

[solved] Platincasino does not pay out - wrong basis from them

[solved] Platincasino does not pay out - wrong basis from them

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