Platincasino: [solved] Platincasino does not pay 8.200 Euro !!! Fraud !!! (Page 6)

Royal777 wrote on 02/01/2022 at 21:40
What do you think should be done with all the wins from her?
After all, she obviously paid out at least 3,200€ and 2,850€, plus according to her there have been more frequent payouts. Possibly she made the wins with a small two-digit Deposit? A counter calculation would burden her more than the casino. Who should pay for the damage. The casino? The Provider? The licensor? Maybe even the house bank or the lender, who apparently allows payments into a casino that does not have a German license. Granted, EU law takes precedence over German law, so a German gambling license is not and has never been necessary.

Regardless of the new spin tax, already for years casinos have to pay a small percentage per spin to the provider. Therefore, it is also disliked when, for example, despite reaching the maximum cashout simply continues to play. This only causes unnecessary costs.

Based on her statements, it is now proven that she uses different credit cards as well as different e-wallets to play. (See her post in the other thread). Partly the corresponding documents were not accepted by Platin

Honestly... Based on her description of the conflict, she probably belongs to those who indeed have a problem with the casino, but firstly because she is lying to the casino and secondly because she does not want to tell us the complete truth.

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Avatar wrote on 03.01.2022 at 11:50: All these quotes fit like a glove,
The supposedly reputable Platin Casino

Zockt there all no longer best never play again, you very yes that not even an admin to what says, this is clearly fraud and the admins know that too

First Deposit and accept and then say Nö pay nothing out hahaha how ridiculous, imagine it would be 80,000€ And imagine that would be you?! Absolutely fraud and I think that all should read it

If even Platin Casino cheats, then the other casinos even more so and look times no admins
And there are really people who trust the casinos blindly and believe everything goes properly and seriously best example Platin Casino Hahah happy new zocker remains free

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Gutelaune123 wrote on 02.01.2022 at 22:02: Hello dear forum readers,

I have everything by screenshot also the Skrill account what is now to the problem still stands on the status accepted.

First was a credit card from which I deposited documents required this was accepted only very delayed after several attempts.

Have everything I write here on screen and post inbox I'm really at a loss I do not understand what I should have done wrong?

Subsequently, I was notified by I quote ^^
while checking your account we noticed that we still need documents for verification.

Your Skrill document shows a different address than the one we have. Please upload a corresponding proof in your account, which is the correct address or adjust your address at Skrill accordingly and send us a screenshot.

Which of course is not true, did it anyway and it was accepted.

Then at the next withdrawal attempt Kamm the :
while checking your account we noticed that we still need some documents for verification.

We are missing a proof of address from the account holder, e.g. an invoice or account statement with his name and address as well as an obvious date. The documents must not be older than 3 months.

Please make sure that the date of the document and the address are clearly visible.

A signed, dated power of attorney from the account holder with his signature is missing. Here you can find a text template

I, (name of account holder), born on (date of birth of account holder), hereby confirm to have allowed Mr/Mrs (name of player at Platincasino) to make a one-time Deposit through my account (account number/IBAN, sort code/BIC, name of bank) for Platincasino

Date, place and signature of account holder

A copy of the ID (front and back) of the holder of the account used is missing.

Please note that the ID must not be cut and must be in color.

Your explanation why you did not deposit with your own account is missing. Please make sure that the date and your signature are visible under the statement.



Have also done and everything was confirmed with my documents have of course of each step stands's made my screenshot.

Afterwards came :

It is missing a proof of address of the account holder, for example, an invoice or account statement with his name and address and with an apparent date. The documents must not be older than 3 months. Please make sure that the date of the document and the address are clearly visible. A signed, dated power of attorney of the account holder with his signature is missing. Here you can find a text template: I, (name of account holder), born on (date of birth of account holder), hereby confirm to have allowed Mr/Mrs (name of player at Platincasino) to make a one-time deposit via my account (account number/IBAN, sort code/BIC, name of bank) for Platincasino. Date, place and signature of account holder A copy of the ID (front and back) of the holder of the account used is missing. Please note that the ID must not be cut and must be in color. Your explanation why you did not deposit with your own account is missing. Please make sure that the date and your signature are visible under the statement. Further notice: For Skrill:



I have also uploaded this and what is very interesting about this is that you can upload the documents as well as use them !!!!


Now everything was ready and I was looking forward to my money and suddenly next morning I do not look at the account and I get an email that my win was canceled!

This is clear fraud .

I thank you very much for any feedback thanks to you I see a little light on the long tunnel.

Wish everyone a happy new healthy year.

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Falke wrote on 03.01.2022 at 14:05
Yeah, I agree. Definitely complete bullshit.

First they bully you with all kinds of documents in the hope that you can't deliver any of it. And then when they realize that you can deliver everything they cancel the win.

Just hope that Caro can do something about it. And in the future you should give this casino a wide berth.

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Autonym wrote on 03/01/2022 at 15:06: Before crying after the fact, just own and use your own card.

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gamble1 wrote on 03/01/2022 at 15:22
Well I wouldn't title it as crying after the fact

There are many couples who use cards together in their daily needs and they are simply not aware that there are such problems in online payments in DE and EU

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