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Platincasino: [solved] Platincasino does not pay 8.200 Euro !!! Fraud !!!

Topic created on 31st Dec. 2021 | Page: 1 of 7 | Answers: 60 | Views: 14,924
Gutelaune123

[solved] Platincasino does not pay 8.200 Euro !!! Fraud !!!

31st Dec. 2021, at 11:35 am CET#1
1 Like

Liked this post: Avatar von Chrizzi Chrizzi
Hello live forum readers,

I was able to make a win of 8,200 on Monday and tried to cash out as usual no account was already Verziefiziert and had received payouts.

It started that the each time what new documents demanded I have submitted everything.

The reason why they do not want to pay me is because I deposited with my husband's Skrill account which is already confirmed and I am legally registered in all accounts and I had already confirmed this Srkill account.

I was asked to write a statement and again a power of attorney from my husband after everything was done I see today after renewed withdrawal attempt the email that the amount has been canceled and I receive my deposit.

Please help I am extremely desperate have also lost a lot the last time now finally times a win and then something.

This post has been translated automatically

gamble1
Icon

[solved] Platincasino does not pay 8.200 Euro !!! Fraud !!!

31st Dec. 2021, at 12:25 pm CET#2
2 Likes

Liked this post: Avatar von CashOut CashOut, Avatar von TranceBabe TranceBabe
Gutelaune123 wrote on 12/31/2021 at 11:35 am: Hello live forum readers,

I was able to make a win of 8,200 on Monday and tried to cash out as usual no account was already Verziefiziert and had received payouts.

It started that every time what new documents demanded I have submitted everything .

The reason why they do not want to pay me is because I deposited with my husband's Skrill account which is already confirmed and I am legally registered in all accounts and I had already confirmed this Srkill account.

I was asked to write a statement and again a power of attorney from my husband after everything was done I see today after renewed withdrawal attempt the email that the amount has been canceled and I receive my deposit.

Please help I am extremely desperate have also lost a lot the last time now finally times a win and then something.

Well, as a rule, the use of other people's payment methods, whether allowed or not, is prohibited and a reason to cancel your win and refund the deposits

Platin, however, always came across very accommodating to me, which is why I do not understand why you should first write several explanations to then reject it but in the end you can unfortunately do nothing the casino is here according to terms and conditions and regulatory provisions clearly in the right

This post has been translated automatically

Avatar
Visitor

[solved] Platincasino does not pay 8.200 Euro !!! Fraud !!!

31st Dec. 2021, at 12:33 pm CET#3
2 Likes

Liked this post: Avatar von CashOut CashOut, Avatar von Myngmyng Myngmyng
Again a clear case of fraud, Deposit is no problem but woe you win what haha I would first talk to the admins and if not then let it be forever with casinos see yes it brings nothing the cheat go rather in a casino there you get your money immediately without this headache

This post has been translated automatically

TranceBabe
Expert

[solved] Platincasino does not pay 8.200 Euro !!! Fraud !!!

31st Dec. 2021, at 12:42 pm CET#4
1 Like

Liked this post: Anonym
Gutelaune123 wrote on 12/31/2021 at 11:35 am: Hello live forum readers,

I was able to make a win of 8,200 on Monday and tried to cash out as usual no Account was already Verziefiziert and had received payouts.

It started that every time what new documents demanded I have submitted everything .

The reason why they do not want to pay me is because I deposited with my husband's Skrill account which is already confirmed and I am legally registered in all accounts and I had already confirmed this Srkill account.

I was asked to write a statement and again a power of attorney from my husband after everything was done I see today after renewed withdrawal attempt the email that the amount has been canceled and I receive my deposit.

Please help I am extremely desperate have also lost a lot the last time now finally times a win and then something.


  • The players on the website of Red Rhino hereby agree to abide by the terms and conditions of this agreement at all times and further agree:

  • not to act in the interest of any third party;

  • not to use funds from criminal activities;

  • not to use bank accounts, credit cards or other means of payment that the respective player is not authorized to use;

  • not to attempt to gain unauthorized access to Red Rhino's systems or to modify their code or content;

  • not to engage in any criminal activity that targets or involves Red Rhino, its affiliates, or its players.



§3 Payment

  1. Deposits to the Player Account can be made using the payment methods available on the Red Rhino website. The name of the holder of the payment method (credit card, bank account or ePayment) must be the same as the name of the holder of the Player Account. If this is not the case, the corresponding amount will be returned to the payer and the Deposit will be denied. Any fees incurred will be charged to the paying account.

  2. Whenever possible, withdrawals must be made to the original account.



The fact is that you may only use your own accounts for deposits and withdrawals (because of money laundering).
PS: Was your win cancelled?


Avatar wrote on 31.12.2021 at 12:33 pm: Again a clear case of fraud, deposit is no problem but woe you win what haha I would first talk to the admins and if not then let it be forever with casinos see yes it brings nothing the cheat go rather in a casino since you get your money immediately without this headache.

What a bullshit. Platin and every other casino is completely right.


The name of the payment method holder (credit card, bank account or ePayment) must match that of the player account holder. If this is not the case, the corresponding amount will be returned to the payer and the deposit will be denied. Any fees incurred will be charged to the paying account. Whenever possible, withdrawals must be made to the original account.



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Gutelaune123

[solved] Platincasino does not pay 8.200 Euro !!! Fraud !!!

31st Dec. 2021, at 04:52 pm CET#5
0 Likes

Nobody has liked this post so far
I understand everything but it was already deposited with the Skrill account and transferred to bank account in the amount of 1800 euros and once 1050 euros why now at 8,200 euros these problems only have the yes confirmed everything have screenshot of it I can report the nowhere please for advice

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Anonym

[solved] Platincasino does not pay 8.200 Euro !!! Fraud !!!

31st Dec. 2021, at 05:28 pm CET#6
1 Like

Liked this post: Avatar von CashOut CashOut
So - apart from the fact that the name discrepancy is of course only noticed when thousands of Euros have already been deposited and have disappeared into the digital orcus - I think the following is worth mentioning now...

1. In the section "My Profile" - "Documents" you can find the following items, which you can select when uploading documents:

- Photo ID (front / back) from the owner of the payment method used
- proof of payment from the owner of the payment method used
- declaration by the holder of the payment method used (quasi assurance of the power of attorney granted)
- proof of address from the holder of the payment method used

So, the fact is that it is possible to make a Deposit using a payment method with a different name, provided that a corresponding power of attorney has been granted and insured vis-à-vis Platin; which, by the way, also complies with the applicable rules on money laundering prevention etc.

Now I'm just going to make a wild guess and put forward the daring thesis that it may be a kind of "tactic" to rehearse the dwarf revolt only with a payout amount "greater than x..."; presumably, with a payout request in the range of 300-500 euros, they would either have paid out without comment, or else, they would have demanded the corresponding power of attorney documents and that would have been good.

2. On the subject of "terms and conditions" and what things are written there:

No individual agreement between an entrepreneur and a private individual may unreasonably disadvantage the private individual or override statutory protective provisions / regulations. The fact is that the granting of powers of attorney, the formal requirements to be observed, etc. are regulated in the BGB glasjkar

These regulations have already somehow a sense and namely that one would like to create both in the internal and in the external relation legal security, in order to avoid exactly such cases, as described here by the TE.

In other words: If you use a payment method that is in a different name, the red rhino can or must require that you prove that you have a power of attorney (and thus the legal basis of the deposit), but nothing more.

Admittedly, I am not familiar with Maltese law, it may be that there are somehow other rules, but it does not matter here, because the player is domiciled in Germany, so the jurisdiction and the applicable law is also the German.




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Gutelaune123

[solved] Platincasino does not pay 8.200 Euro !!! Fraud !!!

31st Dec. 2021, at 06:04 pm CET#7
0 Likes

Nobody has liked this post so far
Thanks for the answers really super thing 👍🏻

Is there a member here who works at Platincasino or knows someone there?

I have here the name Caro already often read.

I would not Deposit yes the payment method is not accepted also have screenshots of it.

First everything was confirmed by various employees now comes a Jenny us messes up the cake.

I could cry 😭
But I will not give up and fight for it please with your help.

Will also when the money is received 1000 euros from the money to the users here in paysafecards give away my word !!!

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frapi07
Elite

[solved] Platincasino does not pay 8.200 Euro !!! Fraud !!!

31st Dec. 2021, at 06:07 pm CET#8
0 Likes

Nobody has liked this post so far
I would write to the VIP support (vip@platincasino.com) if you have Platin status. But only write to them if you really have reached Platin status, otherwise you won't get an answer from them. If you are a Platin member, just describe the situation to them and send all documents, i.e. power of attorney, screenshots of payments etc. and always stay polite, even if it is not easy in your situation. Keep in mind that a possible answer will come only next week (due to the holidays).

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frapi07
Elite

[solved] Platincasino does not pay 8.200 Euro !!! Fraud !!!

31st Dec. 2021, at 06:14 pm CET#9
0 Likes

Nobody has liked this post so far
Gutelaune123 wrote on 31.12.2021 at 18:04: Thanks for the answers really super thing 👍🏻

Gibt es hier evtl. Ein Mitglied der bei Platincasino tätig ist oder evtl. jemand dort kennt .

I have here the name Caro already often read.

I would not Deposit yes the payment method is not accepted also have screenshots of it.

First everything was confirmed by various employees now comes a Jenny us messes up the cake.

I could cry 😭
But I will not give up and fight for it please with your help.

Will also when the money is received 1000 euros from the money to the users here in paysafecards give away my word !!!

Yes, Caro is a good contact person. You can click on your profile picture on the top right and then on the communicator and just type Caro, then you can write her a private message. Keep in mind that Caro is only human and probably celebrates New Year's Eve with her family and will not answer immediately.

In my eyes, you do not have to give away anything here, you help each other and also gladly, if you can. I can write you unfortunately to your case nothing, since I do not know myself, but have several times older Threads read, where exactly such a case came (high win and the bank account was from the husband or from the partner etc.) and one knows unfortunately never, how it ended. But a golden rule is always to be happy only after the money has landed in your bank account. Not before.

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Sprengsatz
Experienced

[solved] Platincasino does not pay 8.200 Euro !!! Fraud !!!

31st Dec. 2021, at 08:58 pm CET#10
0 Likes

Nobody has liked this post so far
Didn't we just have this topic? Platin has a .de domain and collects taxes. I would call in a lawyer directly without all the Malta nonsense we are used to.

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