Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Platincasino: [solved] Extreme complaint for Platin casinos behave!!! (Page 5)

Topic created on 11th Feb. 2021 | Page: 5 of 6 | Answers: 50 | Views: 10,199
Hidaruma
Top Member

[solved] Extreme complaint for Platin casinos behave!!!

12th Feb. 2021, at 09:06 am CET#41
0 Likes

Nobody has liked this post so far

Begbie wrote on 02/12/2021 at 08:47 AM
I think that's exactly what Platin did here in this case.
They banned him because he got on their nerves and justify it with conspicuous gaming behavior
Whereby it would not have mattered to them if he had continued to Deposit without asking for a bonus in the chat.
That is hypocritical, it was simply a personal case of Noel, who is quickly annoyed and reacts accordingly emotional.
On the one hand, they don't want to scare people away by making clear announcements, because they probably think that would come across as unfriendly, while it is exactly what the TE has already said, a clear announcement and discussion would have been finished and thus much more purposeful. This pseudo-friendly Rumgeeiere could have been saved.

Who knows whether the TE tells the complete truth at all. His contribution seems to have been written under emotional stress. Perhaps he has also become abusive to the chat employee. Fact is, one can never be sure with a contribution of an unknown contribution whether this corresponds completely to the facts.

This post has been translated automatically

Caro
Expert

[solved] Extreme complaint for Platin casinos behave!!!

12th Feb. 2021, at 09:36 am CET#42
1 Like

Liked this post: Anonym
Do you want to chat more or can I close the thread? For me, the case is clarified, but if you say you want to wait for an answer from the TE (perhaps he expresses himself again) then I leave the thread still open.

This post has been translated automatically

Kleinkariert
Expert

[solved] Extreme complaint for Platin casinos behave!!!

12th Feb. 2021, at 12:59 pm CET#43
0 Likes

Nobody has liked this post so far
Begbie wrote on 02/12/2021 at 08:47 AM
I think that's exactly what Platin did here in this case.
They banned him because he got on their nerves and justify it with conspicuous gaming behavior
Whereby it would not have mattered to them if he had continued to Deposit without asking for a bonus in the chat.
That is hypocritical, it was simply a personal case of Noel, who is quickly annoyed and reacts accordingly emotional.
On the one hand, they don't want to scare people away by making clear announcements, because they probably think that would come across as unfriendly, while it is exactly what the TE has already said, a clear announcement and discussion would have been finished and thus much more purposeful. This pseudo-friendly Rumgeeiere could have been saved.

A clear announcement would have prevented the whole thing, agree with you in the point with the pseudo-friendly. The industry needs much more transparency and clarity than it does now anyway. And that Platin would not have done anything if he had not asked for a bonus I also agree. But the result of what came through I just find quite okay, am a bit in advance because the TE has spammed here (I must say).

This post has been translated automatically

Achmed
Visitor

[solved] Extreme complaint for Platin casinos behave!!!

14th Feb. 2021, at 10:54 am CET#44
0 Likes

Nobody has liked this post so far
Hello I won 85k at Platincasino and then I wanted to cash out and they block my account and cancel my win and look for reasons of fraud which is not there

Now I have given it all to my anlwalt and on my email they do not answer at all
Do not save at Platincasino

This post has been translated automatically

Dutch78
Expert

[solved] Extreme complaint for Platin casinos behave!!!

14th Feb. 2021, at 11:32 am CET#45
0 Likes

Nobody has liked this post so far

Achmed wrote on 02/14/2021 at 10:54 am: Hello I won 85k at Platincasino and then I wanted to cash out and they block my account and cancel my win and look for reasons because of fraud but that is not there

Now I have given it all to my anlwalt and on my email answer the not at all
Don't play at Platincasino

I can understand your anger and the anger, but a few more information would be good, so that one can help you here possibly further.

This post has been translated automatically

Hidaruma
Top Member

[solved] Extreme complaint for Platin casinos behave!!!

14th Feb. 2021, at 11:59 am CET#46
0 Likes

Nobody has liked this post so far

Achmed wrote on 02/14/2021 at 10:54 am: Hello I won 85k at Platincasino and then I wanted to cash out and they block my account and cancel my win and look for reasons because of fraud but it is not there

Now I have given it all to my anlwalt and on my email answer the not at all
Do not play at Platincasino

Why? Your "explanations" can also be a lie.

This post has been translated automatically

Achmed
Visitor

[solved] Extreme complaint for Platin casinos behave!!!

14th Feb. 2021, at 12:57 pm CET#47
0 Likes

Nobody has liked this post so far
Hidaruma wrote on 02/14/2021 at 11:59 AM

Why? Your "statements" can also be a lie.
No they can not because my bank has sent me a confirmation of the transfers with stamp signature that it is 100% certified I think the problem of Platin Casino was that behind the bookings are not fast enough

This post has been translated automatically

Crowns21
Rookie

[solved] Extreme complaint for Platin casinos behave!!!

14th Feb. 2021, at 09:00 pm CET#48
0 Likes

Nobody has liked this post so far
Tach men, as the author I wanted to comment again

To my credibility. I have documented the chat with Noel and would also publish or post if possible? Am unfortunately not so experienced with GJ.
In my opinion as I said. I am a very active player and of course like many here I would describe my gambling behavior to be honest as too much. However, I have already played in 20 casinos, the only messages with support staff I have made was because of verification. Platin is the first casino that has "classified" me as a VIP and also there I asked for the first time for a bonus after more than a year, so I find some answers very ridiculous.

As I said Joyce I catch mega nice, just like all the other Platin VIP employees but this Noel. My goodness what a wimp. That was pure misconduct due to a personal conflict:

I :Hey Noel, 100€ credit possible?

Noel :Hey crowns. I'm not allowed to post you a bonus, it's not because you don't Deposit enough but I'm not allowed to give you that much bonus for your protection. I can also gladly set you a colloff

Me : for what protection? 😂mir gehts super.verluste or money is no problem, but I expect as a VIP membrr a small entgegen come, especially because I was all the time vip but never asked. ( stood 3 days after first bonus request ) ( in this time room about 2300€ deposited in 150€ steps).

Noel : copy paste text from because you fall by several negative bonus requests on we worry + links for help

Me: I just said that I'm doing great, with the last 100 deposits, no one has asked me. Of course I wait now times as VIP membrr what if I at 00:06 374€ Einahle and 00:23 on 0 am in 1€ 1.50€ stakes.

Noel: I have locked your account until 18.02.

Me: are you serious? Do not you understand German?

Noel : crowns thrown out of chat



This is just typical Deposits are after 1 second from my account on their, deposits I can make up to 100000000€ but if you want something back or ask for something comes something like this. I have read so often that this guy is just a little vulture and is such so

This post has been translated automatically

Crowns21
Rookie

[solved] Extreme complaint for Platin casinos behave!!!

14th Feb. 2021, at 09:02 pm CET#49
0 Likes

Nobody has liked this post so far
I have now completely put all OC aside. Unfortunately, I no longer have one that I really want to play.

Regarding jet Bull : the fact that they don't have Play n Go makes it a no go for me I usually only play Tome of madness and Rise of athena

I am looking for a casino where paysafe Deposit is possible. Fast payouts 24 H Max
Doesn't anyone happen to know anything? 😂

This post has been translated automatically

Hidaruma
Top Member

[solved] Extreme complaint for Platin casinos behave!!!

14th Feb. 2021, at 09:41 pm CET#50
0 Likes

Nobody has liked this post so far

Crowns21 wrote on 14.02.2021 at 21:02: I have now completely put all OC aside. Unfortunately I don't have any more that I really want to play.

To jet Bull : the fact that they don't have play n go makes it a no go for me i mostly only play Tome of madness and Rise of athena

I am looking for a casino where paysafe Deposit is possible. Fast payouts 24 H Max
Doesn't anyone happen to know anything? 😂

can try Casino Room.

This post has been translated automatically

Hot Topics18th Nov. 2024 at 03:38 am CET

World
0
Miscellaneous
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately