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Platincasino: [solved] Bonus conditions for cashback very opaque and therefore 5000 Euro credit canceled (Page 15)

Topic created on 04th Jan. 2022 | Page: 15 of 21 | Answers: 201 | Views: 40,348
Popi2099
Amateur

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 09:23 pm CET#141
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Popi2099 wrote on 12.01.2022 at 20:04: That's it with Platincasino until now it was my favorite casino
I will immediately close my account so a crap I do not need.

So guys problems solved no more problems with Platincasino this just came up

Patrick (Platincasino)
12.01.2022, 21:16 MEZ
Hello Xxxxx,

thank you very much for your email.

We are very sorry that you have decided to close your account at Platincasino. Of course, we respect your decision and have already deactivated your account.

If you would like to share any feedback about your experience at our casino, we would be very happy to hear from you so that we can continue to improve our product in the future.

Finally, we would like to thank you for your trust and wish you all the best for the future.

Best regards,

Edit font color


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evopower140
Expert

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 09:30 pm CET#142
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Falcon wrote on 12/01/2022 at 8:36 PM

This regulation shows once again how stupid and illogical some casinos act.

Where should please be the difference after a one-time implementation whether the money is then paid out and deposited again or immediately continues to play with the money?

Since one could then get the suspicion that it is perhaps because their system is set so that the slots with bonus work differently or something similar? I do not see any logical reason why else you should let it pay out first. For what? No one can even begin to explain it, so you think ok that's understandable.

So there must be a reason why Platin insists on doing it this way. Especially because they make more loss with it. After all, not all players pay back the money paid out. But many would immediately continue to play and lose the money.

So a casino which is only profit oriented makes a rule by which they lose money? So something must be behind it.

Yes that is definitely so so who wants to explain to me that it is not so has no idea slots run better with Platin Bonus money as often you have Ruck zuck a few 1000 on it and zack again 500 or so because of Max Cash

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gamble1
Icon

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 09:43 pm CET#143
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evopower140 wrote on 12.01.2022 at 21:30
Yes that is definitely so so who wants to explain to me that it is not so has no idea slots run better with Platin with Bonus money as often you have Ruck zuck a few 1000 on it and zack again 500 or so because of Max Cash

So with me everything runs equally bad

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frapi07
Elite

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 10:07 pm CET#144
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Well, I think the meeting was just about this problem of the Cashback, not about the individual cases. Maybe you're still lucky and who knows, maybe Caro and the GJ team will manage an 8th miracle and can convince the manager and Platin, but that's another headache for you.

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frapi07
Elite

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 10:11 pm CET#145
0 Likes

Nobody has liked this post so far
Falcon wrote on 12/01/2022 at 8:36 PM

This regulation shows once again how stupid and illogical some casinos act.

Where should please be the difference after a one-time implementation whether the money is then paid out and deposited again or immediately continues to play with the money?

Since one could then get the suspicion that it is perhaps because their system is set so that the slots with bonus work differently or something similar? I do not see any logical reason why else you should let it pay out first. For what? No one can even begin to explain it, so you think ok that's understandable.

So there must be a reason why Platin insists on doing it this way. Especially because they make more loss with it. After all, not all players pay back the money paid out. But many would immediately continue to play and lose the money.

So a casino which is only profit oriented makes a rule by which they lose money? So something must be behind it.

That the slots run better with Bonus money, have not just a few players under suspicion.

If you think about it, the max 5€ per spin rule doesn't make sense either - except that the rule serves as protection in case someone is funny and lands a 20k hit with bonus money 20€ per spin (easier to manage because the slots run better) and thus manages the wager very easily and still makes a good profit.

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B****3

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 10:20 pm CET#146
2 Likes

Liked this post: Avatar von Cole666 Cole666, Avatar von Jubla2014 Jubla2014
So I don't know how you can come close to playing there after such a decision ?

Are you serious? Are you so addicted that you can not avoid the casino?

What about the next decision you announce after the fact? And again some fall on the mouth

This clearly shows that they do with players what they want
Who pays in there, I wish unfortunately that he falls on his nose and the payout of hopefully 20000 is canceled.

Bad support, bad conditions, only problems

There are enough other casinos that are 100 times more serious.

Account deleted and end

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Jubla2014
Top Member

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 10:32 pm CET#147
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True words.


There is nothing more to add.

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Justin
Amateur

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 11:03 pm CET#148
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Actually, the (subsequent) change/training is a clear indication that you are in the right and that OC should pay the amount due to its own mistakes.
This will probably not happen.
What will happen, however, is that you won't see another cent from me. I just checked.and in 2021 €2,300 paid in with them. Had a good time, but the bottom line is of course nothing. Still had a few great sessions there.

The 2.300 Euronen would already be almost half of what you should get. In addition, the money they no longer get from me this year...

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frapi07
Elite

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 11:49 pm CET#149
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Blubbo33 wrote on 12.01.2022 at 22:20: So I do not know how you can still play there approximately after such a decision ?

Are you guys serious? Are you guys so addicted that you can't avoid the casino ?

What about the next decision you announce after the fact? And again some fall on the mouth

This clearly shows that they do with players what they want
Who pays in there, I wish unfortunately that he falls on his nose and the payout of hopefully 20000 is canceled.

Bad support, bad conditions, only problems

There are enough other casinos that are 100 times more serious.

Account deleted and end.

Well I was already satisfied and although I was until recently several thousand in the negative. Fast payout, the support in the chat was bad, but the mail support was good and there are - still - no stupid rules (1 € max bet, 5 sec per spin).

I haven't played at Platin for almost 4 weeks now, but that's only because I could recover my total losses from gambling almost completely and I try to finish with the topic "gambling". I don't place bets anymore, I don't go to the casinos (thanks to 2g) and slowly but surely I say goodbye to OC. Platin was the only casino where I played.

Now, in addition, this thing has been witnessed and seen how little accommodating they behave towards German players (100% because of the imminent withdrawal from the German market) - of course, that scares off even more. I think they could still make an exception for the affected players and then not allow any more exceptions after the official announcement of the bonus changes, because with these measures (rewording of the conditions, training of the support staff) they admit complicity in my view. If Platin were 100% in the right, no action would be necessary.

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Balo123
Visitor

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 11:57 pm CET#150
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This is really the biggest joke on the part of Platincasino
Since summer 2021 until last week Sunday minimum 10k deposited and just so I did not even come over 500 euros. Nevertheless, always somehow had hope, sometime what must come and if not is still the Cashback there. I personally feel completely fooled and deceived. Fortunately, something never came around at the weekly cashback.

Then we can all only thank Curacao that he told us the whole story.
Who knows who that would have otherwise still happened at some point.

Platincasinoteam ?

And what if you get only 9.99 euros cashback, successfully convert them and MUST pay out ?
Minimum payout amount is 10 euros !
You probably realize now yourself ...

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