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Platincasino: [solved] Bonus conditions for cashback very opaque and therefore 5000 Euro credit canceled (Page 14)

Topic created on 04th Jan. 2022 | Page: 14 of 21 | Answers: 201 | Views: 39,037
ExSpielsuchti
Amateur

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 05:37 pm CET#131
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i wish you all the best and hope that a result comes to your advantage 5k is already a lot of cash

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Falke
Expert

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 06:04 pm CET#132
1 Like

Liked this post: Avatar von KaCkvOgL KaCkvOgL
When will the manager let us know?

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evopower140
Expert

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 06:54 pm CET#133
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I don't think they want to comment on this, otherwise they could just write it into the terms and conditions

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gamble1
Icon

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 07:05 pm CET#134
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evopower140 wrote on 12.01.2022 at 18:54: Think not at all they do not want to comment on it otherwise they could just write it in the terms and conditions.

I do not think that they lie to Caro by saying they give notice and then do not do it in general, the managers of the casinos are very well placed with the team here

There will probably just be no answer

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Anonym

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 07:43 pm CET#135
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So there is more information, there was a meeting today on the part of Platin and it was decided to revise the terms and conditions or the bonus conditions so that these are clearly recognizable for players and understood by the masses.
The Vip Support and the entire support team of Platincasino has now been or will be trained so that no more false information is conveyed.

But one thing is certain: !!! THE Cashback AMOUNT MUST BE CONVERTED ONCE AND AFTER THE CONVERSION INTO REAL MONEY TO BE PAID DIRECTLY !!!!

this is the clear statement on the part of Platin which is valid for the future.

I pass on this information because Caro has told me by communicator on the cell phone because she is on the road today and just does not find the time, but I think she will also express themselves tomorrow again on the subject.

To my case, unfortunately, there is still no exact info, however, Caro will close tomorrow again with Mathias in this regard and has assured me to fight for the payout, because she sees it just like me that, everything else is absolutely no solution for this matter and just like me is the opinion that by the insight of the manager and the change of the Agbs and the very clear statements of the support and the previous durchegehnden payout also about the cashback sum hinas simply a clear error on the part of the casino in my case has happened.
If I have misunderstood this Caro may of course correct me.
I very much hope that the casino after insight or goodwill or whatever they want to call it, pays out my winnings and as promised changes the Agbs in this regard so that it can no longer come to these misunderstandings in the future.

!!!!ALSO TO ALL CASHBACK ONCE IMPLEMENT AND PAY OUT TO AVOID GREAT DISAPPOINTMENTS !!!!!!!!!!!

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evopower140
Expert

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 07:56 pm CET#136
3 Likes

Liked this post: Avatar von Jubla2014 Jubla2014, Avatar von KaCkvOgL KaCkvOgL, Avatar von Queenmimi Queenmimi
Thus, Platin has one of the worst bonus programs in the onlinecasino universe

For free spins a wager of 75 is sick as a VIP
The Cashback and the bonus from the support are now really also a max bound

The last 3 to 4 months Platin has gone from very good to very bad which has to do with player friendliness

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Popi2099
Amateur

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 08:04 pm CET#137
3 Likes

Liked this post: Avatar von Cole666 Cole666, Avatar von Jubla2014 Jubla2014, Avatar von Queenmimi Queenmimi
That's it with Platincasino until now it was my favorite casino
I will immediately close my account so a crap I do not need

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Queenmimi

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 08:11 pm CET#138
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evopower140 wrote on 12/01/2022 at 19:56: Thus Platin has one of the worst bonus programs in the onlinecasino universe

For free spins a wagger of 75 is sick as a VIP
The Cashback and the bonus from the support are now really also a max bound

The last 3 to 4 months Platin has gone from very good to very bad which has to do with player friendliness

I will ask Platin not to book me any more cashback. What is wrong with them. I'm looking for something else Kb on the shit. SlotsMillion or Quasar those were still good times. But something like this is so bad and cheap. You win eh maximum 1 times a year fat. And now something like this. Well sad

This post has been translated automatically

Debra2805
Rookie

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 08:16 pm CET#139
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Curacao22 wrote on 12.01.2022 at 19:43: So there is more info, there was a meeting today on the part of Platin and it was decided to revise the terms and conditions or the bonus conditions so that these are clearly recognizable for players and understood by the masses.
The Vip Support and the entire support team of Platincasino has now been or will be trained so that no more false information is conveyed.

But one thing is certain: !!! THE Cashback AMOUNT MUST BE CONVERTED ONCE AND AFTER THE CONVERSION INTO REAL MONEY TO BE PAID DIRECTLY !!!!

this is the clear statement on the part of Platin which is valid for the future.

I pass on this information because Caro has told me by communicator on the cell phone because she is on the road today and just does not find the time, but I think she will also express themselves tomorrow again on the subject.

To my case, unfortunately, there is still no exact info, however, Caro will close tomorrow again with Mathias in this regard and has assured me to fight for the payout, because she sees it just like me that, everything else is absolutely no solution for this matter and just like me is the opinion that by the insight of the manager and the change of the Agbs and the very clear statements of the support and the previous durchegehnden payout also about the cashback sum hinas simply a clear error on the part of the casino in my case has happened.
If I have misunderstood this Caro may of course correct me.
I very much hope that the casino after insight or goodwill or whatever they want to call it, pays out my winnings and as promised the Agbs in this regard changes so that it can no longer come to these misunderstandings in the future.

!!!!ALSO TO ALL CASHBACK ONCE IMPLEMENT AND PAY OUT TO AVOID GREAT DISAPPOINTMENTS !!!!!!!!!!!

To puke 🤮 For you because of your 5k and for all others now also such a chashback is to puke and disappoints me as a regular player who plays there for 4 years
So and now the next problem 😅 What about the lottery?????

This post has been translated automatically

Falke
Expert

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 08:36 pm CET#140
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This regulation shows once again how stupid and illogical some casinos act.

Where should please be the difference after a one-time implementation whether the money is then paid out and deposited again or immediately continues to play with the money?

Since one could then get the suspicion that it is perhaps because their system is set so that the slots with bonus work differently or something similar? I do not see any logical reason why else you should let it pay out first. For what? No one can even begin to explain it, so you think ok that's understandable.

So there must be a reason why Platin insists on doing it this way. Especially because they make more loss with it. After all, not all players pay back the money paid out. But many would immediately continue to play and lose the money.

So a casino which is only profit oriented makes a rule by which they lose money? So something must be behind it

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