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Platincasino: [solved] Bonus conditions for cashback very opaque and therefore 5000 Euro credit canceled (Page 13)

Topic created on 04th Jan. 2022 | Page: 13 of 21 | Answers: 201 | Views: 41,063
frapi07
Elite

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 12:43 am CET#121
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Thorin2017 wrote on 12/01/2022 at 00:03 PM
I haven't heard anything about this since the December email
And the email was also very vague
May I ask where you got the info from or where I can find it?

Email partial excerpt in copy :

You've been busy in December and it's not far to the threshold of our luxury Christmas promotion! Make another big Deposit by December 24, reach the €5,000 mark, and as a reward we'll be ready to fulfill your Christmas wishes.
Under our Christmas tree lie this year luxury gifts in the totalwert of 80.000€ . Among them are 6 dream watches from Rolex, Omega and Tudor, as well as brand new Apple products and much more. And you are on the best way into our lottery Pot, which will be distributed before the turn of the year. With a little luck you will soon be wearing a dream watch or you can enjoy one of the other numerous luxury gifts!
And even if you are not lucky enough to win one of the many prizes, you can expect 50 free spins, or 21% Cashback on your potential losses in December. So give it your all until Christmas Eve and be excited about our gifts for your loyalty.

The OR disturbs me thereby enormously

Neither from the lottery nor concerning the cashback I have not found any information since then

And after the Punch and Judy show that Platincasino is currently putting on regarding the payout of Curacao 22, you can't rely on anything anymore



Why does that bother you OR?

Platin has written that Platin players who deposit at least 5k € will receive something. Depending on the total balance in the month of December.

a) You have deposited 5k and have not suffered any loss. You get on it 50 FS on 0,50 cents.

b) You have deposited 5k and suffered a loss. You get 21% cashback instead of 10%, up to max. 500€ cashback. That means you have to have at least ~ 2.380€ loss to get the maximum cashout of 500€.

This post has been translated automatically

Debra2805
Rookie

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 06:39 am CET#122
1 Like

Liked this post: Avatar von Niroht Niroht
Thorin2017 wrote on 12/01/2022 at 00:03 PM
I haven't heard anything about this since the December email
And the email was also very vague
May I ask where you got the info from or where I can find it?

Email partial excerpt in copy :

You've been busy in December and it's not far to the threshold of our luxury Christmas promotion! Make another big Deposit by December 24th, reach the 5,000€ and as a reward we are already ready to fulfill your Christmas wishes.
Under our Christmas tree lie this year luxury gifts in the totalwert of 80,000€ . Among them are 6 dream watches from Rolex, Omega and Tudor, as well as brand new Apple products and much more. And you are on the best way into our lottery Pot, which will be distributed before the turn of the year. With a little luck you will soon be wearing a dream watch or you can enjoy one of the other numerous luxury gifts!
And even if you are not lucky enough to win one of the many prizes, you can expect 50 free spins, or 21% Cashback on your potential losses in December. So give it your all until Christmas Eve and be excited about our gifts for your loyalty.

The OR disturbs me thereby enormously

Neither from the lottery nor concerning the cashback I have not found any information since then

And after the Punch and Judy show that Platincasino is currently putting on regarding the payout of Curacao 22, you can't rely on anything anymore



I am not bothered by the OR but rather that you have heard nothing more. The info I had gotten on 29.12.21 After asking the VIP support

This post has been translated automatically

Niroht
Experienced

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 08:58 am CET#123
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frapi07 wrote on 12/01/2022 at 00:43 PM
Why does the OR bother you?

Platin has written yes that the Platin players who Deposit MINIMUM 5k € will get something. Depending on the total balance in the month of December.

a) You have deposited 5k and have not suffered any loss. You get on it 50 FS on 0,50 cents.

b) You have deposited 5k and suffered a loss. You get 21% Cashback instead of 10%, up to max. 500€ cashback. That means you have to have at least ~ 2.380€ loss to get the maximum cashout of 500€.

Thanks for your answer 👍
Then I would meet the requirements (unfortunately 🙄)...
The OR bothered me in that I interpreted the requirements for me very fuzzy.
Namely to the effect that the non-cash prizes, the 50Fs or the cashback are drawn as prizes

This post has been translated automatically

Niroht
Experienced

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 09:19 am CET#124
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Debra2805 wrote on 12.01.2022 at 06:39 Clock
I'm not bothered by the OR but rather that nothing more has been heard of it. I had gotten the info on 12/29/21 After asking VIP support

Thanks for your reply and especially the reminder about the past promo 👍.
I have the no longer had on the screen and forgotten if you had not mentioned this in one of your previous posts.

Whatever the decision announced by Platincasino today (hopefully positive for the payout of Curacao 22) may turn out to be, it remains for me to state that this hickhack has scratched badly at the basis of trust to Platincasino
That's probably why I find the requirements of this Cashback promo so vague...

This post has been translated automatically

frapi07
Elite

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 09:24 am CET#125
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Liked this post: Avatar von Niroht Niroht
Thorin2017 wrote on 12/01/2022 at 08:58
Thank you for your answer 👍
Then I would meet the requirements (unfortunately 🙄)...
The OR bothered me in that I interpreted the requirements in a very squishy way for me.
Namely to the effect that the non-cash prizes, the 50Fs or the Cashback are drawn as prizes


No problem

I read the terms at the time because I had deposited just under 4k and wanted to see if it was still worth depositing the difference.

As far as I understood it (can of course be wrong), it is as I had written to you.

The vague/not well worded terms and conditions thing seems to be more common

This post has been translated automatically

evopower140
Expert

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 02:06 pm CET#126
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Liked this post: Avatar von KaCkvOgL KaCkvOgL
It's amazing how long this topic has dragged on here

So Platin itself does not know exactly what they are doing, which is very trustworthy and super serious

Because actually should have come directly on the first day a text of the manager where this is clearly described and listed!

And no topic that drags on for days and no one knows exactly what they are actually doing because so you can always put it right

This post has been translated automatically

Falke
Expert

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 03:19 pm CET#127
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evopower140 wrote on 12.01.2022 at 14:06: It's amazing how long this topic has dragged on here

So Platin itself has not so exactly the idea what they do there so that is very trustworthy and super serious

Because actually should have come directly on the first day a text of the manager where this is clearly described and listed!

And no topic that drags on for days and no one knows exactly what they are actually doing, because so you can always put it right.

Right. But according to Caro should come today a final decision

This post has been translated automatically

Anonym

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 03:24 pm CET#128
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evopower140 wrote on 12.01.2022 at 14:06: It's amazing how long this topic has dragged on here

So Platin itself has not so exactly the idea what they do there so that is very trustworthy and super serious

Because actually should have come directly on the first day a text of the manager where this is clearly described and listed!

And no topic that drags on for days and no one knows exactly what they are actually doing because so you can always put it right.

Well the Vip Support was consistently united us sure how to deal with the cash back, because exactly how I did it, only the manager or the superiors apparently not

It should have been agreed today a meeting through which the issue will be clarified according to info on the part of Platincasino.
Unfortunately, no exact time was given for it, hope that it happens promptly

This post has been translated automatically

evopower140
Expert

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 03:35 pm CET#129
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I'm curious whether today a final and meaningful decision is made and whether this is then also included in the terms and conditions or whether the out again and talk around it and continue to drive their game so if the profit is not so high we pay and with new players and if someone has too much and it does not come back in the foreseeable future we leave it

Because that's how it's practiced at the moment it seems to me

This post has been translated automatically

B****3

[solved] Bonus conditions for cashback very opaque and therefore 5000 Euro...

12th Jan. 2022, at 05:01 pm CET#130
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evopower140 wrote on 12.01.2022 at 15:35: I'm curious whether today a final and meaningful decision falls and whether this is then also included in the terms and conditions or whether the out and talk around it and continue to drive their game so if the profit is not so high we pay and with new players and if someone has too much and it does not come back in the foreseeable future we let it

Because that's how it is practiced at the moment it seems to me

But maybe you calculate first with all the open bills:-)

This post has been translated automatically

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