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Platincasino: [solved] Advanced Verify Withhold Money

Topic created on 19th Oct. 2021 | Page: 1 of 1 | Answers: 5 | Views: 1,380
Anonym

[solved] Advanced Verify Withhold Money

19th Oct. 2021, at 05:36 am CEST#1
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Hi together

I have always been satisfied with Platin. Verification was fast and the payouts were also fast.

Now I have 500 and 400 in the payout, which do not come and are no longer cancelable.

A mail came asking for extended verification. Okay I thought, uploaded pay stub and it was accepted after a few minutes.

Then another mail : I have paid and lost more ei than I earn. They want more proof where my money is coming from.
Took screenshots of a few larger cash deposits to my account and told them it was money from peivat sales, junk and Ebay classifieds. Then I uploaded a screenshot of money coming in from a loan.
mutchbetter bank statement uploaded on which to see that from other casinos in the last 30 days wins were paid out.
All in all that should be enough but no more response and also my money is not paid out.

Have I done something wrong ?
Is there anything I can do to get my cash?

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MasterChiefKief
Expert

[solved] Advanced Verify Withhold Money

19th Oct. 2021, at 08:16 pm CEST#2
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When did you send the last email to the casino? The best thing is to wait and see. I think they will get back to you.

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denyo123
Experienced

[solved] Advanced Verify Withhold Money

19th Oct. 2021, at 08:29 pm CEST#3
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otherwise contact a member of staff here at the forum. They will help you. If you scroll down you will see the staff. Keep your fingers crossed

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evopower140
Expert

[solved] Advanced Verify Withhold Money

29th Oct. 2021, at 10:55 am CEST#4
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And did you get your money

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Falke
Expert

[solved] Advanced Verify Withhold Money

29th Oct. 2021, at 11:38 am CEST#5
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drgerner wrote on 19.10.2021 at 05:36: Hi everyone

I have always been satisfied with Platin. Verification was fast and payouts were also snappy.

Now I have 500 and 400 in the payout that are not coming and also can not be cancelled.

A mail came asking for extended verification. Okay I thought, uploaded pay stub and it was accepted after a few minutes.

Then another mail : I have paid and lost more ei than I earn. They want more proof where my money is coming from.
Took screenshots of a few larger cash deposits to my account and told them it was money from peivat sales, junk and Ebay classifieds. Then I uploaded a screenshot of money coming in from a loan.
mutchbetter bank statement uploaded on which to see that from other casinos in the last 30 days wins were paid out.
All in all that should be enough but no more response and also my money is not paid out.

Have I done something wrong ?
Is there anything I can do to get my cash?


Yes, you have done something wrong. To participate at all in such a chicanery and to play at a casino which demands such highly sensitive data. Such casinos should be boycotted

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M****l

[solved] Advanced Verify Withhold Money

10th Dec. 2021, at 08:24 am CET#6
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Since drgerner seems to have successfully received his payout, I will close the thread and mark it as resolved.

This thread was closed

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