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Platincasino: [solved] 950€ Deducted - Trustly

Topic created on 16th Apr. 2021 | Page: 1 of 2 | Answers: 10 | Views: 4,172
Amu10
Rookie

[solved] 950€ Deducted - Trustly

16th Apr. 2021, at 12:09 pm CEST#1
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I would like to warn as many people as possible not to play at Platincasino. Recently I had the problem that a 2000€ payout did not arrive for days and it came to endless discussions until Julian could vermktteln and then everything hinf a little faster maybe also because I have simultaneously made a complaint to Ecogra. Now the next problem and this has it in itself! I had great luck and have won a large sum that was on 09.04.2021 two days later, the casino has me without any warning or contact simply 950 € deducted with the ridiculous reasoning two of my old Deposit (400 € on 31.03.2021 once 550 € on 01.04.2021) had never arrived but they would have me the money to play nevertheless booked on my player account and now you have it balanced. On my email with all bank statements where you can clearly see that the transfers were carried out correctly and nothing came back there was no answer until now. Attention people, it is best to look for another reputable casino!

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Kleinkariert
Expert

[solved] 950€ Deducted - Trustly

16th Apr. 2021, at 12:34 pm CEST#2
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I would stay tuned for the €950, once you have that you can lock yourself in. I personally have never had problems there, but they are sometimes very slow when it comes to checking documents, facts, etc..

I was paid several times four-digit sums in a few minutes, but was also Platin Mtiglied (have now 1 month no longer played). Otherwise, there is to say to the last sentence only that there is no really serious casino in my eyes, every serious casino has changed over time almost always to the bad. For example, Videoslots was once the best casino you could imagine.

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x****Y

[solved] 950€ Deducted - Trustly

16th Apr. 2021, at 12:37 pm CEST#3
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Liked this post: Avatar von sippi sippi
Kleinkariert wrote on 16.04.2021 at 12:34 pm: I would stay tuned for the 950 € again, once you have that you can lock yourself there. I've personally never had any problems there, but they are sometimes very slow as far as checking documents, facts, etc.

I was paid several times four-digit sums in a few minutes, but was also Platin Mtiglied (have now 1 month no longer played). Otherwise, there is to say to the last sentence only that there is no really serious casino in my eyes, every serious casino has changed over time almost always to the bad. For example, Videoslots was once the best casino you could imagine.

And why is Videoslots now no longer the best casino you can imagine? Please not because of the RTP change

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Amu10
Rookie

[solved] 950€ Deducted - Trustly

16th Apr. 2021, at 01:18 pm CEST#4
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@kleinkariert
Yes I have also already paid out 4-digit sums there and am also long platinum status so I do not understand all this fuss. I am with them really very strong in plus and that is for me the only explanation that they hope that I continue to play and lose during the whole time until this is solved. Everything else is incomprehensible to me have sent them everything necessary to check. In addition, I find it an enormous impudence as they argue the whole thing that stinks to high heaven.

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risolym
Rookie

[solved] 950€ Deducted - Trustly

16th Apr. 2021, at 01:28 pm CEST#5
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Seniorfips wrote on 04/16/2021 at 12:37 PM
And why is videoslots now not the best casino to play at? Please not because of the RTP change

Maybe because the slots there are unplayable?
5 seconds per spin, without autoplay.


No idea who should enjoy that. Especially with today's slots, which sometimes need from 200 spins for a bonus. No idea if Platincasino has implemented the rules.

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Kleinkariert
Expert

[solved] 950€ Deducted - Trustly

19th Apr. 2021, at 04:49 am CEST#6
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Seniorfips wrote on 04/16/2021 at 12:37 PM
And why is videoslots now not the best casino to play at? Please not because of the RTP change

The RTP change is negative even if some think that it would have no impact on them.

Videoslots and MrVegas have gradually trimmed the bonus offers. No Weekly Races, less Freespin tournaments, higher prompts to participate. Battle Weekend has been massively cut. The new regulation also makes it very unprofitable to participate.

Change from Trustly to normal bank transfer, which makes the money arrive a little later. But for me this is only a small reason.

Previously, if something did not work, I could chat and after a little explaining I got a replacement. At the latest on the next day or the day after it was clarified. Meanwhile, it is a miracle if it is clarified within 3-4 weeks.

It is still an ok casino. But it is no longer at the top. There is currently no more casino where I can say there it is really safe to play. Yako is definitely gone for German players. Platin is ok but not great.

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Anonym

[solved] 950€ Deducted - Trustly

19th Apr. 2021, at 07:01 am CEST#7
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The switch away from Trustly was the first reason for me to no longer like to play at Videoslots. However, it is now also faster e.g. morning payout in the afternoon already there. Recently.

Wins more than meager. A miracle at all especially with the Merkur games if you get a good free spins.

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gamble1
Icon

[solved] 950€ Deducted - Trustly

19th Apr. 2021, at 06:29 pm CEST#8
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Kleinkariert wrote on 19.04.2021 at 04:49
The RTP change is negative even if some think that it would have no impact on them.

Videoslots and MrVegas have gradually trimmed the bonus offers. No Weekly Races, less Freespin tournaments, higher prompts to participate. Battle Weekend has been massively cut. The new regulation also makes it very unprofitable to participate.

Change from Trustly to normal bank transfer, which makes the money arrive a little later. But for me this is only a small reason.

Previously, if something did not work, I could chat and after a little explaining I got a replacement. At the latest on the next day or the day after it was clarified. Meanwhile, it is a miracle if it is clarified within 3-4 weeks.

It is still an ok casino. But it is no longer at the top. There is currently no more casino where I can say there it is really safe to play. Yako is definitely gone for German players. Platin is ok but not great.

Try the new Mount Gold Casino have there yesterday the first time gambled money was directly at 10 o'clock on MuchBetter without Verification

Advantage you need only the mobile number and no passwords

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Amu10
Rookie

[solved] 950€ Deducted - Trustly

21st Apr. 2021, at 02:19 pm CEST#9
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Brief Update:

The money was transferred to me the day before yesterday. Apparently it was again a mistake on the part of Trustly, really annoying but now all is well. Platincasino is therefore not to blame

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Amu10
Rookie

[solved] 950€ Deducted - Trustly

21st Apr. 2021, at 02:19 pm CEST#10
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gamble1 wrote on 19.04.2021 at 18:29
Try the new Mount Gold Casino have there yesterday the first time gambled money was directly at 10 o'clock on MuchBetter without Verification

Advantage you need only the mobile number and no passwords

I'll take a look thanks for your Tip

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