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Platincasino: !!!Please avoid Platincasino!!!

Topic created on 09th Apr. 2021 | Page: 1 of 3 | Answers: 20 | Views: 7,035
Saagi94
Rookie

!!!Please avoid Platincasino!!!

9th Apr. 2021, at 09:19 pm CEST#1
1 Like

Liked this post: m****4
Hello all,

I want to tell you about my experience with Platincasino.
So, today I decided to distance myself from gambling and went through all my Online Casinos to use up any Bonuses or switch loyalty points
I contacted the Live Chat at each casino and explained my situation. In most cases, everything was handled in a friendly and smooth manner. Did expect a little more from one or the other Provider considering my deposits, but well 😜 I was positively surprised by Vulkan Vegas and YoYo Casino, both loaded me 40€ credit each on my account when I told them about my intention. This is how you deal with loyal customers. Sure they all just want my money, I know but still a nice gesture

So and now to Platin... am not long with Platin and found the page at first glance actually quite good. Have then proud 400€ in one week left on this page
Then I had to determine that I could get me with my "reward" every time 10FS Book of dead... Madness!!!
Actually I always contact the chat directly but at Platincasino it is anything but easy. Queue place 23 and every 10 min it goes down one place... but just watch out that you refresh the page every minute otherwise you start again at 23 😂 has happened to me about 10 times... today I finally made it... after proud 1 1/2 hours greeted me a friendly, courteous and interested employee of the live chat.... NOT!.

The guy answered with only one, max 2 words and was so disinterested in the conversation. He had no interest in keeping me as a customer and tried to end the conversation as quickly as possible.

When I asked him if I get Cashback or bonuses for my high Deposit amount, he replied "they only have 400€ ". Where do we live? Sure, you quickly lose the connection to the money but only 400?! In one week!
Can't we expect something? Or at least try to do something?


Well, I don't know, I would be interested in what you think. I am not used to something like this and only play where I am treated relatively well
I have never complained anywhere but this had to come out now.

I wish everyone a nice weekend 😊

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Sarkasto
Expert

!!!Please avoid Platincasino!!!

9th Apr. 2021, at 09:32 pm CEST#2
2 Likes

Liked this post: Avatar von DaveBerlin DaveBerlin, Avatar von Kleinkariert Kleinkariert
Yes very credible withm distance, if you beg in the same breath for bonis
Have also 1 time a month so ne phase that I have KB more on gambling. Always exactly when I have completely gambled away my money at the beginning of the month... Does that have a connection? I think not. ✌️
Have a nice weekend

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Anonym

!!!Please avoid Platincasino!!!

9th Apr. 2021, at 09:38 pm CEST#3
5 Likes

Liked this post: Avatar von DaveBerlin DaveBerlin, Avatar von Julian Julian, Avatar von krabbe666 krabbe666, Avatar von sippi sippi, u****n
"High" is always relative. For Platin, you're just a small fish stick at 400 euros. You don't get a red carpet or bubbly at home for that. If you add another 600 euros, you would be a Platin Platin member and another, somewhat more accommodating support would be responsible for you. But you want to quit. ¯\_(ツ)_/¯

P.S.: The headline is a bit too much drama. Why would anyone avoid the casino just because you're unhappy with the Cashback?

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Saagi94
Rookie

!!!Please avoid Platincasino!!!

9th Apr. 2021, at 10:11 pm CEST#4
0 Likes

Nobody has liked this post so far

Sarkasto wrote on 09.04.2021 at 21:32: Yes very credible withm distancing, if you beg for bonis in the same breath
Have also 1 time a month so ne phase that I have KB more on zocken. Always exactly when I have completely gambled away my money at the beginning of the month... Does that have a connection? I think not. ✌️
Have a nice weekend

Neither am I begging for bonis nor am I gambling my money away at the beginning of the month. My only concern is how one is dealt with. But that's just my opinion and I was asking for yours. Even if this consists purely of speculation, thank you 😜

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Saagi94
Rookie

!!!Please avoid Platincasino!!!

9th Apr. 2021, at 10:16 pm CEST#5
0 Likes

Nobody has liked this post so far

Kanalmalocher wrote on 09.04.2021 at 21:38: "High" is always relative. For Platin you are with 400 Euro only a small fish stick. You don't get a red carpet or bubbly on the house for that. If you add another 600 euros, you would be a Platin Platin member and there would be another, somewhat more accommodating support for you. But you want to quit. ¯\_(ツ)_/¯

P.S.: The headline is a bit too much drama. Why would anyone avoid the casino just because you're unhappy with the Cashback?


yes, maybe you are right, the headline is really too much. In the end, everyone should decide for themselves. Thanks for your contribution!


Yes that's right, but isn't it profitable to have many fish sticks to eventually get big fish ? 🤔

Well maybe I see many too doggedly. 😬

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Falko
Icon

!!!Please avoid Platincasino!!!

9th Apr. 2021, at 11:17 pm CEST#6
0 Likes

Nobody has liked this post so far
You can look for the Mount Gold Casino here at Gamblejoe and try your luck there. Every week on Monday you get 10% of your losses written back in real money. So you would gamble 400 euros there, then you could be happy about a safe 40 euros on the following Monday.

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SunSun13
Amateur

!!!Please avoid Platincasino!!!

10th Apr. 2021, at 09:34 am CEST#7
1 Like

Liked this post: Avatar von DaveBerlin DaveBerlin
I do not quite understand your request... if you want to distance yourself, so stop - why should a casino still credit you money or free spins.? I also played a lot at Platin and got credited money every now and then. 400 euros in a week may be a lot for most people, for a casino it is actually chump change. Well. Anyway. Do not be annoyed but look for another casino or just really stop.

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evopower140
Expert

!!!Please avoid Platincasino!!!

10th Apr. 2021, at 04:33 pm CEST#8
0 Likes

Nobody has liked this post so far
So with Platinum is so if you pay 1000 euros a month then you are Platinum VIP then you have another chat with max waiting time of 5 minutes and also an email and the employees there are really spendy so there I get more often times 200 or 300 euros with 15 Wagger and max 2 or 3000 euros but for gift why not

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peterm
Rookie

!!!Please avoid Platincasino!!!

11th Apr. 2021, at 08:14 am CEST#9
0 Likes

Nobody has liked this post so far
What the hell...... because you have 400€ there gambled I should now avoid the site ...... ..hmmmm.....unfortunately no

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Stromberg
Legend

!!!Please avoid Platincasino!!!

11th Apr. 2021, at 12:56 pm CEST#10
2 Likes

Liked this post: Anonym, Avatar von Kleene52 Kleene52
So I actually see it like sunsun.
If you want to distance yourself from casinos and explain this to the live has, they should actually no longer credit you any money with which you possibly continue to play
Actually, Platin is the only casino that has acted correctly, even if for the wrong reasons...

This post has been translated automatically

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