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Platincasino: Platinum profit due to deposit of the brother probleme

Topic created on 06th Apr. 2021 | Page: 1 of 1 | Answers: 7 | Views: 2,363
Khodor1992

Platinum profit due to deposit of the brother probleme

6th Apr. 2021, at 01:14 pm CEST#1
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Good morning,
First of all, I know that the topic is difficult:)

Still ask for help.

I've been playing at Platin Casino for a long time, I've mostly deposited from my account, but last 2 months I deposited about 7500 euros from my brother's account.

Then I asked in March to pay out 8000 euros.

I was asked to send my brother's ID and bank details and a 2 line letter in which my brother confirmed that I was allowed to Deposit from his account.

I then sent the letter.
Subsequently, I wrote to the support, which confirmed that nothing is missing and I should wait for the processing of the payment.

Then I got an email that the withdrawal was rejected because of a 2nd account was deposited, but they would send me the last deposit due to the legal requirements back.

Thereupon I wrote to the chat support to which then the confirmation and data of my brother were necessary.
They asked me how I could be accommodated and I answered with my win but the conversation came to no result.

Even though I should have read the terms and conditions before, you can not let me deposit before 7500 euros ...

Thanks in advance for your help

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evopower140
Expert

Platinum profit due to deposit of the brother probleme

6th Apr. 2021, at 01:24 pm CEST#2
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Then they would have to refund you all the money you deposited from your brother's account and close your account

However, it is clear from the terms and conditions that this is not allowed and therefore the casino has actually made no mistakes only you so it looks rather bad that you get anything from them

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gambler67
Experienced

Platinum profit due to deposit of the brother probleme

6th Apr. 2021, at 01:29 pm CEST#3
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if it is anchored in the terms and conditions so you will not have much success - I always wonder how comes one on such an idea at once from another account to Deposit? But you can write to Caro here from the support they have good connections and can often achieve a lot. For the future, however, one can only advise you do not have enough money in your account do not play!

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Khodor1992

Platinum profit due to deposit of the brother probleme

6th Apr. 2021, at 01:38 pm CEST#2
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Thank you very much for that, but how can I reach Caro, I already got that advice from a friend

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gambler67
Experienced

Platinum profit due to deposit of the brother probleme

6th Apr. 2021, at 01:41 pm CEST#3
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Khodor1992 wrote on 06.04.2021 at 13:38: Thanks for that already, only how can I reach Caro, I got the advice from an acquaintance before.

via Communicator on the top right of you and then Caro search and write to

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Pneumatic
Top Member

Platinum profit due to deposit of the brother probleme

6th Apr. 2021, at 01:52 pm CEST#4
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gambler67 wrote on 06.04.2021 at 13:41
via Communicator top right at you and then search Caro and write to her

Or you scroll all the way down there you can click them in gamblejoe team 😊

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Sefa05

Platinum profit due to deposit of the brother probleme

4th Dec. 2021, at 05:28 pm CET#5
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Khodor1992 wrote on 06.04.2021 at 13:38: Thanks for that already, only how can I reach Caro, I got the advice from an acquaintance before.

Sers would have the same problem Khodor1992 you actually came to a solution ?

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evopower140
Expert

Platinum profit due to deposit of the brother probleme

5th Dec. 2021, at 04:50 pm CET#6
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If nix goes get you a lawyer who works on commission and get you all your losses from because again they know that meanwhile from others

Although I'm not for that one makes who plays should also be able to lose but always when it comes to a win some thing looking at Deposit is all the same. So get you so your money back!!!

They would also have said nothing if you had paid in 20 K so

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