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Platincasino: Platincasino virtual Visa card

Topic created on 24th Oct. 2024 | Page: 1 of 1 | Answers: 0 | Views: 278
Merkurmagnus

Platincasino virtual Visa card

24th Oct. 2024, at 08:17 am CEST#1
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Hello, I have a big problem. I've been trying to make a withdrawal from Platincasino for over a week now, I deposited €25 once by credit card and otherwise only ever by instant payment. Now, of course, they want proof of ownership of the credit card. Unfortunately, this is a virtual card from Traderepublic. They accepted the screenshot from the app, but of course that's not enough. I sent a bank statement with the depositor - it was verified but it doesn't show the visa card number but only the IBAN of my Traderepublic account. Traderepublic itself does not issue anything. I have already had a lot of contact with support. Can you help me somehow I'm really desperate and the support of platin casino is under all sau it's always something else then I upload something of course takes a day to be verified, then something is missing again - same procedure then I ask extra if everything fits whether I can now pay out - the support says yes everything is fine - a day later payout not accepted suddenly something is missing again according to the support I really can not get on

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