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Platincasino: Platincasino Verifications as Platinum Player VIP 5 times a year (Page 4)

Topic created on 19th Nov. 2022 | Page: 4 of 8 | Answers: 79 | Views: 9,453
Serkan2391
Rookie
and I'm already 3 days looking for a casino where I can also make bets of 100 € per spin and also pay out and are serious and offer Skrill because Platin currently takes me too long what can recommend

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gamble1
Icon
Serkan2391 wrote on 22.11.2022 at 12:07 pm
and I am already for 3 days looking for a casino where I can also make bets of 100€ per spin and which also pay out and are serious and offer Skrill because Platin takes me currently too long what can recommend

Well as I said it's not like before because every casino with MGA license at such sums constantly request an audit and even if I would now call 5 casinos it can still be the annoy you with delays etc.

Maybe a few here have good Curacao casinos that annoy you I think not so often but even there there is no guarantee

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Jay88
Experienced
It's actually a real shame what happened to Platin.

An acquaintance of mine also played there and has now also deactivated her account.

The reason for this was that she wanted to make a payout of a paltry 80 euros. She had deposited with Paysafe because Giropay probably no longer worked for her.

Thereupon Platin wanted her to pay out with zimbler. But she only had the option to pay out by bank transfer. She has also written to them several times.

Each time the same answer, that she should pay out with Zimbler. Then she wrote again that the possibility is not offered to her at all. Now came the answer that she should first Deposit with Zimbler to then be able to pay out with it. Where I just think to myself "Häää?"

I would have understood it still, if it would have gone here in the 1000e of euros. But we are talking about 80... This is pure harassment.

The end of the story was, she gambled it down and then deactivated the account.

Since one feels then also discreetly verscheissert

Lg

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Caro
Expert

Serkan2391 wrote on 22/11/2022 at 12:07 PM

Yes I should upload one of everything but have uploaded everything processing takes a long time over a week now but strangely make the check every 2-3 months if I have times ne payout otherwise under 1000€'s not made if you pay out over 1000€ comes Verification immediately slowly it's enough

with you but no payout is pending or have not paid out anything? The accusation that the request for extended verification / SOV check only comes when you want to pay out over 1000 €, is simply not true times...

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gamble1
Icon
Caro wrote on 11/22/2022 at 12:57 PM

but you have no payout pending or have not paid out anything?! The accusation that the request for extended verification/SOW check only comes when you want to pay out more than 1000 € is simply not correct...

Yes, that's why I think it's because of his monthly deposits since it is fact if someone in one month 1500 and in another month 5000 and again in another month 8000 deposited is that yes what else as if someone now every month his 100-2000 € deposited

I have now also paid out several times amounts over 1000 and never wanted to have an additional Verification so really strange

You can complain because of some there stupid bonus offers sometimes slow support and the constant Cashback story but chicanery would be new to me personally that also does not fit the impression of the manageress when there are times problems

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Jay88
Experienced

gamble1 wrote on 22.11.2022 at 13:06
Yes that's why I think it's because of his monthly deposits since it is fact if someone in one month 1500 and in the other month 5000 and again in another month 8000 deposits is that yes something else like if someone now every month his 100-2000 € deposits

I have now also paid out several times amounts over 1000 and never wanted to have an additional Verification so really strange

You can because of some there Meckern stupid bonus offers sometimes slow support and the constant Cashback story but chicanery would be new to me personally that also does not fit the impression of the manageress when there are times problems

It may be that the manager is "trying"... but the fact is that the complaints about Platin have increased in recent months.


And surely the manager knows that. You can read this everywhere, not only here in the forum. On Trustpilot, Platin is constantly trying to make bad reviews disappear as quickly as possible...

I also had problems there again and again in the past. Be it with the verifications (felt 20 times a year) or the eternally long stalling tactics for payouts - even in platinum status. And they advertise that payouts are processed within 48 hours...

If you've always been lucky, that's great for you. But with others it obviously does not run so 🤷🏻♀️

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gamble1
Icon
Jay88 wrote on 11/22/2022 at 1:22 pm

May be that the manager is "trying"... but the fact is that complaints about Platin have piled up in the last months.


And surely the manager knows that. You can read this everywhere, not only here in the forum. On Trustpilot, Platin is constantly trying to make bad reviews disappear as quickly as possible...

I also had problems there again and again in the past. Be it with the verifications (felt 20 times a year) or the eternally long stalling tactics for payouts - even in platinum status. And they advertise that payouts are processed within 48 hours...

If you've always been lucky, that's great for you. But with others it obviously does not run so 🤷🏻♀️

Yes but there must be a reason for it I do not think that they make differences and so long I'm not there now and also do not have such sales that a special treatment in any form would be justified

My winning picture is now a good 2 hours and 20 minutes ago and money is already there and that although yesterday already 3 payouts are out and the day before 2 so can not really explain to me that

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Caro
Expert
I must also say that I read more complaints about Platincasino (cashback is not calculated correctly, until the support responds it takes too long etc..), yes that's true. But I have to say again here at the point, most threads in which the users / players complain why you have to prove the Paysafe slip / Deposit or such as this one, why does the account have to be verified again... and then the statement, if you want to pay out over 1000 €, although no withdrawal was requested, sorry but there I get too much

In most threads was deposited via a third-party account or the player plays beyond his financial means and can not explain it to the casino where the funds come from...that is also for me sometimes a mystery

I don't want to come across as "pro casino" here, but in some threads I shake my head too...

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Serkan2391
Rookie

Caro wrote on 11/22/2022 at 12:57 PM

but you have no payout pending or have not paid out anything?! The accusation that the request for extended verification/SOW check only comes when you want to pay out more than 1000 € is simply not correct...

The payout was approved the Verification came of course at the same time with

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Serkan2391
Rookie

Caro wrote on 22.11.2022 at 13:33: I must also say that I read more complaints about Platincasino (cashback is not calculated correctly, until the support responds it takes too long etc..), yes that's true. But I have to say again here at the point, most threads in which the users / players complain why you have to prove the Paysafe slip / Deposit or such as this one, why does the account have to be verified again... and then the statement, if you want to withdraw over 1000 €, although no withdrawal was requested, sorry but there I get too much

In most threads was deposited via a third-party account or the player plays beyond his financial means and can not explain it to the casino where the funds come from...that is also for me sometimes a mystery

I don't want to come across as "pro casino" here, but in some threads I also shake my head...

My withdrawal has been there immediately but also immediately verify I have done everything they wanted yet the account is not unlocked it is about this activation final it can not be that it takes 7 days

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