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Platincasino: Platincasino - The player's payout of €400 was canceled due to a reconsideration.

Topic created on 03rd May. 2024 | Page: 1 of 1 | Answers: 3 | Views: 1,029
F4RR3AL
The player from Germany initiated a withdrawal of €400 on 01.05.2024, but his request was canceled. Although he was a long-time customer and had gone through several Verification processes for previous deposits and withdrawals, he was asked to verify his account again.
Won €400 on 01.05.2024,withdrawal initiated,next day withdrawal canceled,should verify me again ,have been a customer there for years and also a platin member,they have all my documents with 3 different depositors or withdrawals,now I have to do everything again,slowly I really believe they are screwing people,have now sent all things again this morning and have been canceled again,Vince support

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Hidaruma
Top Member

F4RR3AL wrote on 03.05.2024 at 13:46: The player from Germany initiated a withdrawal of €400 on 01.05.2024, but his request was canceled. Although he was a long-time customer and had gone through several Verification processes for previous deposits and withdrawals, he was asked to verify his account again.
Won €400 on 01.05.2024,made a withdrawal,next day withdrawal canceled,should verify me again ,have been a customer there for years and also a platin member,they have all my documents with 3 different deposits or withdrawals,now I have to do everything again,slowly I really believe they are taking the p**s,have now sent all things again this morning and have been canceled again,Vince support




I don't want to buy this carpet.

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FidNad2506
The same drama with me, 800 eur payout amount canceled for the 3rd time...demand new documents each time although I have already uploaded everything several times and have been a customer for many years. I am very disappointed about this delaying tactic

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gamble1
Icon
What do they say they want? If they are credit cards, they only accept them if the CVV is covered and signed

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