Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Platincasino: Platincasino - The player's payout of €400 was canceled due to a reconsideration.

Topic created on 03rd May. 2024 | Page: 1 of 1 | Answers: 3 | Views: 1,064
F4RR3AL
The player from Germany initiated a withdrawal of €400 on 01.05.2024, but his request was canceled. Although he was a long-time customer and had gone through several Verification processes for previous deposits and withdrawals, he was asked to verify his account again.
Won €400 on 01.05.2024,withdrawal initiated,next day withdrawal canceled,should verify me again ,have been a customer there for years and also a platin member,they have all my documents with 3 different depositors or withdrawals,now I have to do everything again,slowly I really believe they are screwing people,have now sent all things again this morning and have been canceled again,Vince support

This post has been translated automatically

Hidaruma
Top Member

F4RR3AL wrote on 03.05.2024 at 13:46: The player from Germany initiated a withdrawal of €400 on 01.05.2024, but his request was canceled. Although he was a long-time customer and had gone through several Verification processes for previous deposits and withdrawals, he was asked to verify his account again.
Won €400 on 01.05.2024,made a withdrawal,next day withdrawal canceled,should verify me again ,have been a customer there for years and also a platin member,they have all my documents with 3 different deposits or withdrawals,now I have to do everything again,slowly I really believe they are taking the p**s,have now sent all things again this morning and have been canceled again,Vince support




I don't want to buy this carpet.

This post has been translated automatically

FidNad2506
The same drama with me, 800 eur payout amount canceled for the 3rd time...demand new documents each time although I have already uploaded everything several times and have been a customer for many years. I am very disappointed about this delaying tactic

This post has been translated automatically

gamble1
Icon
What do they say they want? If they are credit cards, they only accept them if the CVV is covered and signed

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 05:48 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately