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Platincasino: platincasino scam

Topic created on 12th Mar. 2025 | Page: 1 of 1 | Answers: 2 | Views: 107
ivica
Visitor

platincasino scam

12th Mar. 2025, at 05:00 pm CET#1
0 Likes

Nobody has liked this post so far
after depositing a lot of money i finally won something back and made a withdrawal of 2000€, and then it started i can no longer log in an authorization code is required and after a few hours my win was canceled:
Your pending withdrawal of 2000 EUR has been canceled.

Personal message from the customer service team: You have tried to withdraw your balance to a different payment method than the one you used for the depositor. This is not permitted. Withdrawals can only be made to the last payment method used. Please request your withdrawal with (CC*3041).

If you have any questions, you can contact our customer service team directly at any time.


i have never deposited or withdrawn with any other metode except this cc and now they make any withdrawals on their own my total balance 2550€.email support does not answer and when they do they write something that has nothing to do with my case they write about some games that do not run corect.I can only advise to stay away from platin casino used to be my favorite casino because of safe and fast payouts.

This post has been translated automatically

frapi07
Elite

platincasino scam

12th Mar. 2025, at 06:34 pm CET#2
0 Likes

Nobody has liked this post so far
ivica wrote on 12.03.2025 at 17:00: after depositing a lot of money I finally won something back and made a withdrawal 2000€, and then it started I can't log in anymore an authorization code is required and after a few hours my win was canceled :
Your pending payout of 2000 EUR has been canceled.

Personal message from the customer service team: You have tried to withdraw your balance to a different payment method than the one you used for the depositor. This is not permitted. Withdrawals can only be made to the last payment method used. Please request your withdrawal with (CC*3041).

If you have any questions, you can contact our customer service team directly at any time.


i have never deposited or withdrawn with any other metode except this cc . and now they make any withdrawals on their own my total balance 2550€.email support does not answer and if then they write something that has nothing to do with my case they write about some games that do not run corect .I can only advise to stay away from platin casino used to be my favorite casino because of safe and fast payouts .

Hello and welcome to the forum

It says that your withdrawal has been canceled. Not your win. These are two different things. Unfortunately, you can't see this now, but after a withdrawal is canceled, the funds are usually credited back to your player account. So it is not gone.

I would also recommend contacting VIP support if you have Platin status.

The chat support is poor and a waste of time.

Otherwise, there is a Platin employee here (has an account here), but he is inactive. So writing to him won't help.

I would also advise you not to play there any more. The new Platincasino has nothing to do with the old one (as you know it). You often read that they cause payment problems or delay payouts. Fast payouts are a thing of the past. So look around and find a new casino. There are definitely better ones!

This post has been translated automatically

Comingsoon19
Experienced

platincasino scam

12th Mar. 2025, at 08:06 pm CET#3
0 Likes

Nobody has liked this post so far
Yet another case of not being informed.....and no idea about the legal situation.

Have fun with Platincasino

This post has been translated automatically

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