Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Platincasino: Platincasino constantly refuses to pay out

Topic created on 31st Oct. 2024 | Page: 1 of 1 | Answers: 0 | Views: 49
PanDora

Platincasino constantly refuses to pay out

31st Oct. 2024, at 07:53 pm CET#1
0 Likes

Nobody has liked this post so far
Hey Ho, I hope someone can help me.
I won money about 2 weeks ago which I wanted to withdraw.
For the last 2 weeks Platincasino has refused all attempts to withdraw the money. Support has answered me 3 times so far.
First they wanted Verification of the paysayfe account. I was very surprised as this had nothing to do with the depositor. Anyway, I successfully verified it and the payout was rejected again.
At some point, after what felt like 180 emails, I received a reply asking for a statement of the depositor's account. As I had made several deposits that day, I uploaded 2 bank statements from 2 different banks and both were accepted. Payout rejected again.
Then 2 days ago an automated email. They would need current bank statements... So I uploaded both again, both were accepted again, but the payout still hasn't gone out.

I am slowly at a loss. I have already verified my 2 banks twice, including viewing the depositors and everything else. They are still not paying out
The support just doesn't give an answer and the good gentleman here from the forum who has to do with Platincasino doesn't really answer either.


Anyone have any ideas what else I could do?
I really don't know what else I could upload

Lg

Edit: I have already tried various payment methods. As well as other amounts.

This post has been translated automatically

Hot Topics1st Nov. 2024 at 02:20 am CET

World
0
World
0
Sports betting
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately