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Platincasino: Platincasino payout rejected

Topic created on 30th Sep. 2024 | Page: 1 of 1 | Answers: 3 | Views: 80
QifOhara
Hello everyone,

A few days ago I deposited around 150€ on Platincasino (bank and paysafecard) and was lucky with the last 20 and won 2600€. I then paid out €2400 and after 2 days the payout was rejected for no reason and the emails were not answered Live Chat is also not possible.

As I have already read the other reviews and ratings, I am quite unsure whether I will ever get my money.

I've often read that the mods here mediate/help so I thought I'd give it a try here .

Thanks in advance !

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zocker0815
Top Member

QifOhara wrote on 30.09.2024 at 19:03: Hello everyone,

A few days ago I deposited around 150€ on Platincasino (bank and paysafecard) and was lucky on the last 20 and won 2600€. I then paid out 2400€ after 2 days the payout was rejected for no reason and the emails were not answered Live Chat is also not possible.

As I have already read the other reviews and ratings, I am quite unsure whether I will ever get my money.

I've often read that the mods here mediate/help so I thought I'd give it a try here .

Many thanks in advance!

yes normally they pay out, often it takes 2-3 weeks and as you write yourself you can hardly contact them, but you should get the money, it just takes forever, and of course stay firm and don't gamble anything away


platin is just a scumbag store, as soon as you have your money it's best to close your account here it feels like every day a complaint comes in that the payouts are delayed forever

alternative is: Winz.io, LuckyDreams or JustCasino ...... top casinos where you wait max. 30 to 40 hours for your payout, at Winz even every payout goes out in a few minutes

and no that was once that someone here from the team could help you, unfortunately platin is under new management and since then they have no more contact with the casino

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Blacki89

QifOhara wrote on 30.09.2024 at 19:03: Hello everyone,

A few days ago I deposited around 150€ on Platincasino (bank and paysafecard) and was lucky on the last 20 and won 2600€. I then paid out 2400€ after 2 days the payout was rejected for no reason and the emails were not answered Live Chat is also not possible.

As I have already read the other reviews and ratings, I am quite unsure whether I will ever get my money.

I've often read that the mods here mediate/help so I thought I'd give it a try here .

Many thanks in advance!

Wow mega congratulations!

Unfortunately only in the wrong casino ...
I've also been trying to get my money out of Platin for days. I have verified myself, uploaded all my data and tried several times to withdraw it via different methods, which was always rejected.
I wrote emails, opened complaints with askgamblers etc., wrote on FB etc. Unfortunately 0 success so far. You can forget about reaching someone there ... yesterday I also tried again to take the deposited turnover 3 times and to take another screenshot of Skrill and upload it, which has not been accepted so far either. Platin is trying with all their might that they don't have to pay out, it's really madness. If something comes up with me, I'll get in touch and vice versa would be cool too. My contribution is just below yours anyway...

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