Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Platincasino: Platincasino Payout

Topic created on 30th Jul. 2019 | Page: 1 of 3 | Answers: 20 | Views: 8,345
Rinchen
Visitor

Platincasino Payout

30th Jul. 2019, at 01:12 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello dear ones

I had registered and played at Platincasino
In online banking, my daughter's account is integrated into my account. Unfortunately, I had misclicked when depositing so that I had selected her account.

After I had won 4000 € and wanted to pay out, Platincasino requested an identification of this account. I wrote that I had made a mistake and explained the situation that their account is included in mine. This did not interest the staff at all

Thereupon came the casino block, repayment of the amounts from your account and of course cancellation of the win.

It was really not intentional and an oversight. I was very annoyed that they are not a little accommodating. Can therefore not recommend this casino!

This post has been translated automatically

Kleinkariert
Expert

Platincasino Payout

30th Jul. 2019, at 01:23 pm CEST#2
1 Like

Liked this post: Avatar von Julian Julian
How can you click on it? With me such a click does not work by mistake.

Can recommend the casino, pays out reliably with normal behavior. Too bad about the 4000 € but when depositing from a third-party account of a minor are even obliged to act as they could otherwise lose their license.

How would they justify that they verify the data of a minor?

This post has been translated automatically

Rinchen
Visitor

Platincasino Payout

30th Jul. 2019, at 01:43 pm CEST#3
0 Likes

Nobody has liked this post so far
Nobody is perfect - it just happened.

If only every casino would be so accurate .

With the Verification - I had not thought of that. Was as I said no intention

The money which was deposited from my other account has of course been kept...

This post has been translated automatically

Begbie
Elite

Platincasino Payout

30th Jul. 2019, at 02:14 pm CEST#4
0 Likes

Nobody has liked this post so far
well the 4k loss doesn't seem to hurt you *fg*

This post has been translated automatically

Dutch78
Expert

Platincasino Payout

30th Jul. 2019, at 03:01 pm CEST#5
0 Likes

Nobody has liked this post so far

Rinchen wrote on 07/30/2019 at 1:12 pm: Hello dear ones

As a result came the casino block, repayment of the amounts from your account and of course cancellation of the win.


Sometimes I feel fooled with such posts.


So you clicked the wrong way once?

Why are amounts paid back then? It should only be one amount.
I hope for your daughter's sake that this doesn't happen to you so often, the more I think about it, the sadder I find it.

This post has been translated automatically

Kleinkariert
Expert

Platincasino Payout

30th Jul. 2019, at 05:36 pm CEST#6
0 Likes

Nobody has liked this post so far
Rinchen wrote on 07/30/2019 1:43 pm: Nobody is perfect - just happened.

If only every casino was so accurate .

With the Verification - I had not thought of that. Was yes as I said no intention

The money that was deposited from my other account has of course been kept...

Because your account is entitled to Deposit, if you have not reached the win with the deposit of the account of the daughter then you can knock there again. But it looks like you have deposited, used the account of the daughter when depositing again and then won.

It is a pity about the win, but your action was reckless, I know that it may be grotesque. But I ask you to question your gambling behavior, maybe you should cool down after such an experience and not gamble anymore. You can also vent your displeasure by emailing Platin Casino and try to negotiate (although the chances are slim). Overall, I do not endorse the payout practices of the casinos, since always at the withdrawal and not at deposit is checked, such cases could definitely be avoided.

But does not exclude own responsibility in the online area. You have to consider that it is currently not legal in DE to play online (judicially no gray area, only in practice hardly what is done against it).

This post has been translated automatically

Rinchen
Visitor

Platincasino Payout

31st Jul. 2019, at 12:18 pm CEST#7
0 Likes

Nobody has liked this post so far
So first of all, thank you for the meaningful answers. Unfortunately, exactly with the Deposit of daughter's account I had the win .

Since I wonder but immediately how that is checked if basically minors open an account - even only with withdrawals?

I wrote that I made a mistake - so I do not think it's ok if you are so denounced!

The money I could have used very well :'(.

Thought here someone has maybe nen Tip for me

This post has been translated automatically

b****6

Platincasino Payout

31st Jul. 2019, at 12:31 pm CEST#8
0 Likes

Nobody has liked this post so far
The casino does the same, and you get 25 free spins a 10 cent and an apology!

I say yes, I am convinced that canceled wins, no matter what the reason, for sure
around 25%, and is also calculated.

Similarly as with cities the Knöllchen....

This post has been translated automatically

upola
Legend

Platincasino Payout

31st Jul. 2019, at 12:56 pm CEST#9
0 Likes

Nobody has liked this post so far

Rinchen wrote on 07/31/2019 at 12:18 pm: So first of all, thank you for the sensible answers. Unfortunately, exactly with the Deposit of daughter's account I had the win .

There I wonder but immediately how that is checked if basically minors open an account - even only with withdrawals?

I have written that I made a mistake - so I do not find it ok if you are so denounced!

The money I could have used very well :'(.

Thought here someone has maybe nen Tip for me



That's the problem, anyone can register (even minors).
Verified only when a payout.

This post has been translated automatically

Daniel
Elite

Platincasino Payout

31st Jul. 2019, at 12:56 pm CEST#10
4 Likes

Liked this post: Anonym, Avatar von Julian Julian, Avatar von Kleinkariert Kleinkariert, Avatar von pawel_008 pawel_008
The Platincasino has contacted me about this thread. They have transferred a 4-digit amount back to the account of the daughter - there were several deposits from the account of the underage daughter - of "accidentally clicked" can not be spoken in this case. The Platin Casino has acted absolutely correctly in this case. If you had completely looted your daughter's account and lost it, then the casino or your daughter would have had to refund the funds.

I don't want to offend you and in principle it's none of my business. But if you use your children's money for gambling, then in my opinion this clearly indicates a serious gambling addiction. I recommend the following site to you: https://www.spielen-mit-verantwortung.de/hilfe-und-unterstuetzung/

In your own interest, get anonymous advice on this site.

In principle, you were lucky that you played in an online casino with an EU license. If you had gone to the nearest casino or gambling house with your daughter's money, this money would now be gone. With the remittance you have the chance to get your life under control without further negative personal consequences. See it as a chance!

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 07:08 am CET

Casino Games
0
Offline Casinos
0
Inside
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately