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Platincasino: Platincasino Payout

Topic created on 30th Jul. 2019 | Page: 1 of 3 | Answers: 20 | Views: 8,454
Rinchen
Visitor

Platincasino Payout

30th Jul. 2019, at 01:12 pm CEST#1
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Hello dear ones

I had registered and played at Platincasino
In online banking, my daughter's account is integrated into my account. Unfortunately, I had misclicked when depositing so that I had selected her account.

After I had won 4000 € and wanted to pay out, Platincasino requested an identification of this account. I wrote that I had made a mistake and explained the situation that their account is included in mine. This did not interest the staff at all

Thereupon came the casino block, repayment of the amounts from your account and of course cancellation of the win.

It was really not intentional and an oversight. I was very annoyed that they are not a little accommodating. Can therefore not recommend this casino!

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Kleinkariert
Expert

Platincasino Payout

30th Jul. 2019, at 01:23 pm CEST#2
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Liked this post: Avatar von Julian Julian
How can you click on it? With me such a click does not work by mistake.

Can recommend the casino, pays out reliably with normal behavior. Too bad about the 4000 € but when depositing from a third-party account of a minor are even obliged to act as they could otherwise lose their license.

How would they justify that they verify the data of a minor?

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Rinchen
Visitor

Platincasino Payout

30th Jul. 2019, at 01:43 pm CEST#3
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Nobody is perfect - it just happened.

If only every casino would be so accurate .

With the Verification - I had not thought of that. Was as I said no intention

The money which was deposited from my other account has of course been kept...

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Begbie
Elite

Platincasino Payout

30th Jul. 2019, at 02:14 pm CEST#4
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well the 4k loss doesn't seem to hurt you *fg*

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Dutch78
Expert

Platincasino Payout

30th Jul. 2019, at 03:01 pm CEST#5
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Rinchen wrote on 07/30/2019 at 1:12 pm: Hello dear ones

As a result came the casino block, repayment of the amounts from your account and of course cancellation of the win.


Sometimes I feel fooled with such posts.


So you clicked the wrong way once?

Why are amounts paid back then? It should only be one amount.
I hope for your daughter's sake that this doesn't happen to you so often, the more I think about it, the sadder I find it.

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Kleinkariert
Expert

Platincasino Payout

30th Jul. 2019, at 05:36 pm CEST#6
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Rinchen wrote on 07/30/2019 1:43 pm: Nobody is perfect - just happened.

If only every casino was so accurate .

With the Verification - I had not thought of that. Was yes as I said no intention

The money that was deposited from my other account has of course been kept...

Because your account is entitled to Deposit, if you have not reached the win with the deposit of the account of the daughter then you can knock there again. But it looks like you have deposited, used the account of the daughter when depositing again and then won.

It is a pity about the win, but your action was reckless, I know that it may be grotesque. But I ask you to question your gambling behavior, maybe you should cool down after such an experience and not gamble anymore. You can also vent your displeasure by emailing Platin Casino and try to negotiate (although the chances are slim). Overall, I do not endorse the payout practices of the casinos, since always at the withdrawal and not at deposit is checked, such cases could definitely be avoided.

But does not exclude own responsibility in the online area. You have to consider that it is currently not legal in DE to play online (judicially no gray area, only in practice hardly what is done against it).

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Rinchen
Visitor

Platincasino Payout

31st Jul. 2019, at 12:18 pm CEST#7
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So first of all, thank you for the meaningful answers. Unfortunately, exactly with the Deposit of daughter's account I had the win .

Since I wonder but immediately how that is checked if basically minors open an account - even only with withdrawals?

I wrote that I made a mistake - so I do not think it's ok if you are so denounced!

The money I could have used very well :'(.

Thought here someone has maybe nen Tip for me

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b****6

Platincasino Payout

31st Jul. 2019, at 12:31 pm CEST#8
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The casino does the same, and you get 25 free spins a 10 cent and an apology!

I say yes, I am convinced that canceled wins, no matter what the reason, for sure
around 25%, and is also calculated.

Similarly as with cities the Knöllchen....

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upola
Legend

Platincasino Payout

31st Jul. 2019, at 12:56 pm CEST#9
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Rinchen wrote on 07/31/2019 at 12:18 pm: So first of all, thank you for the sensible answers. Unfortunately, exactly with the Deposit of daughter's account I had the win .

There I wonder but immediately how that is checked if basically minors open an account - even only with withdrawals?

I have written that I made a mistake - so I do not find it ok if you are so denounced!

The money I could have used very well :'(.

Thought here someone has maybe nen Tip for me



That's the problem, anyone can register (even minors).
Verified only when a payout.

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Daniel
Elite

Platincasino Payout

31st Jul. 2019, at 12:56 pm CEST#10
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Liked this post: Anonym, Avatar von Julian Julian, Avatar von Kleinkariert Kleinkariert, Avatar von pawel_008 pawel_008
The Platincasino has contacted me about this thread. They have transferred a 4-digit amount back to the account of the daughter - there were several deposits from the account of the underage daughter - of "accidentally clicked" can not be spoken in this case. The Platin Casino has acted absolutely correctly in this case. If you had completely looted your daughter's account and lost it, then the casino or your daughter would have had to refund the funds.

I don't want to offend you and in principle it's none of my business. But if you use your children's money for gambling, then in my opinion this clearly indicates a serious gambling addiction. I recommend the following site to you: https://www.spielen-mit-verantwortung.de/hilfe-und-unterstuetzung/

In your own interest, get anonymous advice on this site.

In principle, you were lucky that you played in an online casino with an EU license. If you had gone to the nearest casino or gambling house with your daughter's money, this money would now be gone. With the remittance you have the chance to get your life under control without further negative personal consequences. See it as a chance!

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