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Platincasino: Platincasino Payout

Topic created on 08th Jul. 2022 | Page: 1 of 1 | Answers: 6 | Views: 1,677
Ollid3
Amateur

Platincasino Payout

8th Jul. 2022, at 08:46 am CEST#1
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Good morning
Can someone explain to me why Platincasino permanently wants the same when it comes to a withdrawal.
I have requested in June a withdrawal since I got an email you need proof of Paysafecard account although I only with Neteller Einzahlung.
After a few mails I then sent the proof and got on 22.6.2022 the confirmation I would be fully verified.
With platin am already 2 years. Always sent everything they wanted.
Yesterday I apply again for a payout and should now do the same again. So again sent.
In addition, my new ID.
Is that lately always so that one deliberately delays?

This is very unsatisfactory I think especially when you already get confirmed that you are verified

The neteller Deposit proof was accepted around June
But now it has been rejected again. With paysafecard I have long still deposited since I with neteller Einahle.

Does anyone have an idea

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evopower140
Expert

Platincasino Payout

8th Jul. 2022, at 08:57 am CEST#2
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Exactly the same problem I also have but I do not have to send because I have it LOL but at the first moment they insist on it with me it has solved the first time Caro here from the forum

Now I have a mail from the payment team that it is no longer needed and I should pay out again

Whenever I pay out now I write to the Vip Support and pack the mail in the attachment and write in parallel to it that it was regulated via Caro from Gambeljoe so that works out

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Anonym

Platincasino Payout

8th Jul. 2022, at 09:49 am CEST#3
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You write in the first lines that you Deposit exclusively with Neteller, while in the last paragraph you mention that you already deposited with Platin using PSC?!

Also, you sent them your new ID because...... ...the old one had expired and is therefore invalid? Accordingly, it is mandatory to verify yourself again.

The problem can be solved easily. Send them the relevant documents from MyPaysafecard and that's it.

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evopower140
Expert

Platincasino Payout

8th Jul. 2022, at 10:53 am CEST#2
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Royal777 wrote on 07/08/2022 at 09:49: You write in the first lines that you Deposit exclusively with Neteller, while in the last paragraph you mention that you already deposited with PSC at Platin?!

Also, you sent them your new ID because...... ...the old one had expired and is therefore invalid? Accordingly, it is mandatory to verify yourself again.

The problem can be solved easily. Send them the relevant documents from MyPaysafecard and that's it.

No you're wrong they probably have a problem they always wanted to have a Paysafe statement and that even if you have deposited ages ago times and are also verified with the


Now in my case I had deposited 3 years ago with Paysafe ok all good was also verified, 3 years ago I am then on Skrill because it was better for me verified everything goes now come the and want to have Paysafe verified again ok no problem I do it should be recognizable the name the address and the deposit, but there is no new deposit. So not possible support no reaction Caro has then clarified it is probably a system error because Skrill is probably also Paysafe and then that just does not go through the system ok but now every time is annoying

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Anonym

Platincasino Payout

8th Jul. 2022, at 12:16 pm CEST#3
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It was the same for me.
They suddenly wanted Paysafecard screenshot of my account with all relevant data, although I had deposited through my bank.
Is inexplicable to me, why. The last PSC Deposit was ages ago.

Apart from that, don't pay out to your bank account!
On the bank statement it says "Gambling Winnings". Very questionable.

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Aikumaster

Platincasino Payout

8th Jul. 2022, at 01:04 pm CEST#4
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I also have problem with withdrawal on Platincasino! 
I have sent all the documents but nobody answer via email and also chat is always busy? 
Where can i write about this? 
Does somebody have another way to contact platincasino?

Thank you
evopower140
Expert

Platincasino Payout

8th Jul. 2022, at 02:16 pm CEST#5
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Write to the dear Caro who has helped me a lot and everything was done in a few hours

Already tried at the Vip Support if the love Joyes is there it should also go without problems

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