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Platincasino: Platincasino NOEL VIP Chat

Topic created on 20th Apr. 2021 | Page: 1 of 2 | Answers: 11 | Views: 4,213
Crowns21
Rookie
Hello

One or the other will remember my first thread in which the Noel simply locked my Platin Casino account because of a bonus request 😂

I have complained about this 2 months ago publicly here at GJ, because his behavior was very unprofessional and childish.

Today again such a situation :
Platin Live Chat for VIP felt for weeks never regularly available, but only by email then today finally once again available, I entered the queue to ask about the Play n Go problems... I enter the chat so at 11:30 and as everyone knows, it takes just mega long until it progresses... I sit on the phone so constantly swiping so that also yes not the connection is lost and lo and behold at 12:06 Noel enters the chat. Couple seconds later he ends the chat simply 😂 directly after that I am logged out and immediately logged back in and magieee : the live chat for VIP is no longer available despite queue position 1 before. I think this is a cheek.

As well as the Play n Go game error, I have deposited in this casino over 20,000€, and am about 12,000€ net in the minus and play 90% of this game and they do not get it for 10 days to fix that. I'm starting to feel mega screwed there... how can such people work there???
What do you think about it?

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risolym
Rookie
You begged for Bonuses several times a day and argued with employees when you didn't receive anything. On top of that, you say yourself that you constantly cancel withdrawals because you can't wait. It's a wonder you weren't permanently banned. Might be better for you

Platincasino has to contact the Provider to initiate the cause/remedy of the error. So it's not only Platincasino's fault for the speed, it also depends on Play n go.

How much you have deposited there does not matter for the support in such a case

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Crowns21
Rookie
I always find it mega funny how there are people who defend something like that
Once again for the record
Before I even started my first bonus request I read here at GJ that Noel is stingy when it comes to bonuses.
With my first requests I was always connected with other employees who then booked between 150-300€, once a week or so. When I was then with him and he has offered 30 € with completely different turnover conditions is but clear that I ask myself why that can be so, or what that is based on when the deposits remain the same

It is simply a FACT
He was from the beginning and unsympathetic
He sent copy paste texts
And a copy paste text where one makes on Player protection attentive whereupon I write ne ne everything well, with me is everything super and me afterwards simply to lock is simply not justified!

Besides, this is about the fact that he has just thrown me out of the chat so save your stupid remarks you Platin fanboy

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risolym
Rookie
Crowns21 wrote on 04/20/2021 at 13:45: I always find it mega funny how there are people who defend something like this
Again for the record
Before I even started my first bonus request I read here on GJ that Noel is stingy when it comes to bonuses.
With my first requests I was always connected with other employees who then booked between 150-300€, once a week or so. When I was then with him and he has offered 30 € with completely different turnover conditions is but clear that I ask myself why that can be so, or what that is based on when the deposits remain the same

It is simply a FACT
He was from the beginning and unsympathetic
He sent copy paste texts
And a copy paste text where one makes on Player protection attentive whereupon I write ne ne everything well, with me is everything super and me afterwards simply to lock is simply not justified!

Besides, this is about the fact that he just kicked me out of the chat so save your stupid remarks you Platin fanboy

I do not play at Platin. You begged for Bonuses several times a day, sometimes hourly. Why such a premium highroller like you has to do that, no idea You have published the chat with Noel, he has acted completely right - I would have been there at some point only annoyed and would have sent you copy paste texts, because you do not understand it. Real highrollers also get good bonuses and ask from time to time. But if someone like you comes, who pays in a little bit and therefore comes every day with "I PAID THIS AND THAT I GET BONUS", and that every hour, you don't have to be surprised. And that you have to remark in every sentence how much you have paid in is also very funny. It seems rather as if you have won something and have blown it again. That's probably why the bonus begging. Would also explain why you still have "only" 20k deposited. Although you have already made over 100 deposits in February and daily 500 EUR deposited

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Crowns21
Rookie
provocation/insult removed

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betsches
Rookie
Sorry, but your way is childish. And insulting
If you also appear like this with support staff, I'm not surprised about the behavior...
Can't you ask for another employee in the VIP chat?


Greetings

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risolym
Rookie
Crowns21 wrote on 04/20/2021 at 14:16: -- Post removed due to provocation / insult --

Boy what kind of messed up addictive world do you live in that you think you can insult someone by them gambling on low stakes? Do you think it's cool to gamble high stakes with loss of control? Get back to real life boy. No, there is nothing wrong with asking for a bonus here and there. But if you are so massively addicted like you are, that you have to beg several times a day and then have to argue like a little brat when you don't get your way is sad. The statement from Platincasino says it all. I can imagine you begging for Bonuses several times a day and as soon as they were gambled away you begged again. And when you didn't get your way, you became abusive. You can also see this in your published history.

I myself have gambled for years on repulsively high stakes and gambled away vast sums, but would never come up with the idea to present that as cool or to flame others who have their gaming behavior under control. You laughing stock.

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gamble1
Icon
provocation/insult removed

Why the mood always has to Tip right away

He has only reproduced what the majority has perceived here in the forum after your thread at that time therefore to attack one immediately and to become abusive I find really in good German shit

What someone can afford and what does not belong here in the thread and also not in the forum apart from that reflects a stake in gambling rather less the financial circumstances but rather the brain that stands behind it

But this is just my humble opinion of someone who has sunk a lot of money in his life on stakes up to 100 €

On the subject you can say: I do not know you personally but if you are there in the chat also so fast on 180 (I assume now times when I see how you drive up here directly) I'm not surprised the end of the chat

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Crowns21
Rookie
LOL the worst is yes men
I am eigt very relaxed
But what I do not like are these people who take the side of a casino, which is completely wrong and accuse me of things that are not true
Point taken
I mean why do I open a thread here? Because I need help
What do I get? People who like risolym who think they are smarter or what I know

Just leave the commenting here if it's only about beef

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Crowns21
Rookie
Or do you all want to tell me here that it is profisionell to let a VIP player wait 30 min in the waiting queue, open the chat and close it directly and log me out afterwards so that I can no longer enter the vip chat. After my post here in February I have not made any more bonus requests to Platin neither was the attempt to contact me with the background of a bonus request so save these stupid comments whole simply

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