Platincasino: [solved] Platincasino does not pay out
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[solved] Platincasino does not pay out
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I hope someone can help me. I have after I have converted the Cashback bonus legitimately only the real money amount left, which is also okay. I then continued to play with this real money amount and won. I repeat, the bonus amount would be wagered and converted to real money, after which I made the wins. Otherwise, a higher payout would not even be technically possible.
I urgently ask for help.
LG
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[solved] Platincasino does not pay out
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Filli35
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[solved] Platincasino does not pay out
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It's about 1985 euros, I received my Cashback bonus as usual on Mondays.
This must be converted only once, which I have done. After that you can click on the button convert Bonus money into real money. Now you can either cash out or continue playing with this converted real money! like I did. Now I have made wins and they do not want to pay me.
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[solved] Platincasino does not pay out
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[solved] Platincasino does not pay out
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Filli35, 
RiverSong
With Platin may not be played with the money it must always be paid out in the amount of the cash back sum have the extra because there was a problem with a few thousand € again more precisely written and made very clear that in the future no more goodwill will prevail on this issue
Here is the link to the thread: link
In short, at Platin you can convert the sum of the Cashback into real money but you have to pay it out in any case or can gamble there only up to the sum of the cashback granted and only when you have paid out this money and the account is at 0 you can Deposit again and really has real money
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[solved] Platincasino does not pay out
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First of all, thank you for addressing my issue.
I don't understand why you have the option to convert the bonus and then continue playing with the real money. This makes absolutely no sense. Also, the software does not complain when you request a withdrawal and the balance is also displayed as a withdrawable balance.
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[solved] Platincasino does not pay out
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Filli35
Gladly but unfortunately I can not give you much hope
Yes I know that I do not understand but so are unfortunately the Cashback rules as I said I know it normally also only so that you can play with it as zb. at Wildz there I have paid out earlier with 20 € cashback to the 2k without problems
You can say what you want Platin has extremely many offers and even with requests they are really generous but the normal free spins or the cashback are for the ton all capped at 100 € or cashback sum
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[solved] Platincasino does not pay out
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I hope you don't mind me throwing a quick question in here. Do you guys get into platin? The page no longer loads for me and then the 500 error pops up
And to the Cashback, I have with my chasback quite already rausgeholt more than the cashback amount. Not as much as you but I think if it is not so high press an eye to. Actually, Platincasino would have to write the more detailed that you can only pay out the amount of cashback
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[solved] Platincasino does not pay out
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That was also one of the main arguments in the other thread keyword employees misinformed there was also promised to improve so it was clear at the latest after this fuss there is only exactly the cashback what one had
The page loads with me
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[solved] Platincasino does not pay out
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Yes true, had the thread no longer on the screen. 😅
The page went then with me again, apparently had the night a disturbance, said the employee to me
LG ☺️
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