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Platincasino: [solved] Platincasino Cashback, serious?

Topic created on 10th Jan. 2022 | Page: 1 of 1 | Answers: 4 | Views: 1,384
Queenmimi

[solved] Platincasino Cashback, serious?

10th Jan. 2022, at 09:35 pm CET#1
1 Like

Liked this post: Avatar von KaCkvOgL KaCkvOgL
Hello everyone, I am eigtl rather passive in such forums but I need help from someone who speaks from experience

The following situation :

Get Cashback = 34€

Cashback converted and converted.

Then won 4.4k with my Bonus money which I had converted to real money before. 2.000€ on withdrawal and 2.400€ left on the account to continue playing. Shortly made a request for withdrawal to the VIP support and Max told me around 3 pm that he now personally forwarded my payout and congratulated me on my win. From 15 to 20 clock I have of course the 2,400 € times comfortably played down to 14 €. I was looking forward to my upcoming and accepted payout so what should the stinginess. Arrived at 14€ I see that my platinum points stand at 1.1k. 10€ real money bought and I had again 24€. Suddenly in the middle of the game, I see how no account balance jumps to my withdrawal total and then back to the previous 24€. Transaction history looked, STORNO. All of a sudden I get a mail from an uncool Joyce who told me :She can pay me instead of the 2k unfortunately °only° 34€ because it the bonus condition so stipulates. She had put the ONLY also in gansefuschen and there I wonder if she wants to fool me? 2.000€ do not go but 34€ immediately. And 34€ are yes apparently for love equivalent to 2000€. Point 1 : It was no more bonus credit. Point 2: For me, this is by far the dreissteste rip-off at all. What is this cashback? Since you should be happy about it if you get 10% of your last week Deposit again if it works with the conversion then. Can anyone help me? Have everything documented and am so horrified because I already have several thousand in and also paid out. I will not let that sit on me

This post has been translated automatically

frapi07
Elite

[solved] Platincasino Cashback, serious?

11th Jan. 2022, at 07:34 am CET#2
0 Likes

Nobody has liked this post so far
Queenmimi wrote on 10.01.2022 at 21:35: Hello everyone, am eigtl rather passive on such forums but I need help from someone who speaks from experience

The following situation :

Get Cashback = 34€

Cashback converted and converted.

Then won 4.4k with my Bonus money which I had converted to real money before. 2.000€ on withdrawal and 2.400€ left on the account to continue playing. Shortly made a request for withdrawal to the VIP support and Max told me around 3 pm that he now personally forwarded my payout and congratulated me on my win. From 15 to 20 clock I have of course the 2,400 € times comfortably played down to 14 €. I was looking forward to my upcoming and accepted payout so what should the stinginess. Arrived at 14€ I see that my platinum points stand at 1.1k. 10€ real money bought and I had again 24€. Suddenly in the middle of the game, I see how no account balance jumps to my withdrawal total and then back to the previous 24€. Transaction history looked, STORNO. All of a sudden I get a mail from an uncool Joyce who told me :She can pay me instead of the 2k unfortunately °only° 34€ because it the bonus condition so stipulates. She had put the ONLY also in gansefuschen and there I wonder if she wants to fool me? 2.000€ do not go but 34€ immediately. And 34€ are yes apparently for love equivalent to 2000€. Point 1 : It was no more bonus credit. Point 2: For me, this is by far the dreissteste rip-off at all. What is this cashback? Since you should be happy about it if you get 10% of your last week Deposit again if it works with the conversion then. Can anyone help me? Have everything documented and am so horrified because I already have several thousand in and also paid out. I will not let that sit on me.

Hello, to be brief, there is already a thread about this. You can read up on it. Another user has exactly the same problem at the moment and is waiting for the official answer from Platin. So far no "final" message came.

[solved] Bonus conditions for cashback very obscure and therefore 5000 Euro credit cancelled | GambleJoe® Forum (Page 1/10)

This post has been translated automatically

evopower140
Expert

[solved] Platincasino Cashback, serious?

11th Jan. 2022, at 10:13 am CET#3
0 Likes

Nobody has liked this post so far
Since someone else has the same problem ok then it will now probably be so that they are really strict all the time that was possible without problems according to support it still goes. But now they really pull this through

This post has been translated automatically

gamble1
Icon

[solved] Platincasino Cashback, serious?

11th Jan. 2022, at 03:40 pm CET#4
0 Likes

Nobody has liked this post so far
evopower140 wrote on 11.01.2022 at 10:13 clock: Since someone else has the same problem ok then it will now probably be so that they are right strict the whole time that was possible without problems according to support it still goes. But now they really pull through

Looks then but for the other TE also not good in my opinion because if the now refuse the very strict and pay attention to it, it is certainly not approved alone because then all would have to be paid and on it they have as it stands in this thread no desire

Difficult really

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Caro
Expert

[solved] Platincasino Cashback, serious?

27th Jan. 2022, at 09:17 am CET#5
0 Likes

Nobody has liked this post so far
Unfortunately I could not do anything here, the manager could negotiate a goodwill with Curacao22 and unfortunately here, in the case, no other "exceptions" could be made or it did not fall under goodwill....sorry

This topic has been closed

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