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Platincasino: platincasino cancels the win

Topic created on 03rd Sep. 2022 | Page: 1 of 1 | Answers: 4 | Views: 1,177
padrino

platincasino cancels the win

3rd Sep. 2022, at 05:42 pm CEST#1
1 Like

Liked this post: Avatar von Dominik02 Dominik02
Hello all!
My girlfriend has been playing at Platincasino for the last few days and has won almost 2000 €. When she had to verify there was suddenly a problem ... because she asked me from my online banking money to transfer there. Of course there is my name but we live in a partnership and together . we did not know that it is forbidden . can you help me maybe ?

This post has been translated automatically

hustlehoff
Expert

platincasino cancels the win

4th Sep. 2022, at 08:59 am CEST#2
0 Likes

Nobody has liked this post so far
No, you may not, is actually also known. You can try it with a power of attorney and all documents from both of you (ID, bank, utility bills) but looks bad I tell you right away.

This post has been translated automatically

padrino

platincasino cancels the win

4th Sep. 2022, at 09:08 am CEST#3
1 Like

Liked this post: Avatar von Dominik02 Dominik02
I sent everything there and proved that we are telling the truth but the credit would simply be set to 0. Do you think I can do something with a lawyer?

This post has been translated automatically

upola
Legend

platincasino cancels the win

4th Sep. 2022, at 11:49 am CEST#4
2 Likes

Liked this post: Anonym, Avatar von Max_Bet Max_Bet
With a lawyer, is not your serious?
You have made a mistake and violated the terms and conditions.
I did not know does not count, before just read a little the terms and conditions.

This post has been translated automatically

gamble1
Icon

platincasino cancels the win

4th Sep. 2022, at 02:47 pm CEST#5
1 Like

Liked this post: Anonym

padrino wrote on 04.09.2022 at 09:08: Have sent everything there and Nachgewiesen that we tell the truth but the credit would simply set to 0 . do you think I can do what with a lawyer?

There were cases where it was accepted and there were cases where it was not accepted


In the end, this is pure goodwill from the casino because it is generally known that you can only use payment methods that also run on your own name and this was also confirmed during registration in the terms and conditions

A lawyer will only be wasted money because it would be better to ask nicely if a solution would not be possible out of goodwill because you were just scatterbrained and in the future will pay better attention to it

As for your balance is that really on 0 ? Did you not get your Deposit back?

This post has been translated automatically

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