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Platincasino: Platincasino bans me for no reason!!! (Page 3)

Topic created on 17th Sep. 2020 | Page: 3 of 3 | Answers: 26 | Views: 4,707
TranceBabe
Expert

Platincasino bans me for no reason!!!

18th Sep. 2020, at 12:22 pm CEST#21
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Nickii45 wrote on 17.09.2020 at 17:45
Just watch out Platincasino can ban you for no reason. As you can see.

This is actually the case with almost all casinos and is in the terms and conditions
Here are a few examples.

Casumo
3.8. We reserve the right to refuse or close an Account at its sole discretion and without any explanation whatsoever, however, any contractual obligations already made by Us shall, without prejudice to any rights available at law to Us, be honored accordingly.

Wildz:
5.11 - Wildz may, in its sole discretion and without explanation, refuse to open an Account or close an existing Account.

Rizk:
13.4 The Company may refuse to open an account or may choose to close an existing player account at its sole discretion.

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Nickii45
Expert

Platincasino bans me for no reason!!!

18th Sep. 2020, at 12:55 pm CEST#22
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Well great that any casino can do that 🤬
But they themselves can make mistakes (server problems,game crashes etc )
Without consequences good to know...
This really changes my view of Online Casinos ☹

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Nickii45
Expert

Platincasino bans me for no reason!!!

18th Sep. 2020, at 01:43 pm CEST#23
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Update "
So now know why platin has blocked me....
First of all have made there in the years 1000 of deposits🙄
At some point came I should verify an account number that was unknown to me at first moment
So I asked when I should have deposited with it!
No one could tell me .
Answer with the many deposits we can not trace it....
So I did my own research weeks ago I have made several deposits via trustly.
At Trustly it is so structured that all accounts you have are listed below each other so also those of my kids.
Actually, I'm on top and my kids below
On the day must have been once (with multiple deposits) the account of my son on top and I must have clicked (once 20 euros) with as said multiple deposits on the day.
So have platin sent everything they wanted to have ... and then my account was closed.
Find the reaction exaggerated because you make in the years 1 mistake that was not even on purpose with thousands of deposits and then something like this.
But o.k platinum is not accommodating they are right I have made a mistake or trustly ...
And they can close my account.
Then it is so.
But they can make mistake without consequences. 🤬


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Anonym

Platincasino bans me for no reason!!!

2nd Jan. 2021, at 03:49 am CET#24
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Nickii45 wrote on 18.09.2020 at 13:43: Update "
So now know why platin has blocked me....
First of all have made there in the years 1000 of deposits🙄
At some point came I should verify an account number that was unknown to me at first moment
So I asked when I should have deposited with it!
No one could tell me .
Answer with the many deposits we can not trace it....
So I did my own research weeks ago I have made several deposits via trustly.
At Trustly it is so structured that all accounts you have are listed below each other so also those of my kids.
Actually, I'm on top and my kids below
On the day must have been once (with multiple deposits) the account of my son on top and I must have clicked (once 20 euro) with as said multiple deposits on the day.
So have platin sent everything they wanted to have ... and then my account was closed.
Find the reaction exaggerated because you make in the years 1 mistake that was not even on purpose with thousands of deposits and then something like this.
But o.k platinum is not accommodating they are right I have made a mistake or trustly ...
And they can close my account.
Then it is so.
But they can make mistake without consequences. 🤬



Don't be sad, there are so many, I would even say a thousand times better on the market, who also treat their customers a thousand times better than Platin

This clause with the arbitrary blocking at the discretion of the casino, is really everywhere under the T&C's but most casinos do not make use of it or only when there are serious problems. Platin seems not to care about losing loyal customers. The casino can certainly afford it. Unfortunately, such casinos don't think about the fact that it is because of their loyal customers that they are exactly where they are now and would be nothing without them. Pride ever bakannt comes before the fall. Don't sweat it

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Slothot
Amateur

Platincasino bans me for no reason!!!

2nd Jan. 2021, at 08:37 am CET#25
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I know this with Trustly. I use Consorsbank, have there current account, call money, Deposit, clearing account and junior deposits of my children...
And simply ALL accounts are displayed in the selection screen. Since you can already times misclick...

Platin has only itself to blame for losing a good customer...

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B****3

Platincasino bans me for no reason!!!

2nd Jan. 2021, at 09:29 am CET#26
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Nobody has liked this post so far
What is the problem?

There are enough others who want your money

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zocker0815
Top Member

Platincasino bans me for no reason!!!

2nd Jan. 2021, at 10:45 am CET#27
0 Likes

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Nickii45 wrote on 18.09.2020 at 13:43: Update "
So now know why platin has blocked me....
First of all have made there in the years 1000 of deposits🙄
At some point came I should verify an account number that was unknown to me at first moment
So I asked when I should have deposited with it!
No one could tell me .
Answer with the many deposits we can not trace it....
So I did my own research weeks ago I have made several deposits via trustly.
At Trustly it is so structured that all accounts you have are listed below each other so also those of my kids.
Actually, I'm on top and my kids below
On the day must have been once (with multiple deposits) the account of my son on top and I must have clicked (once 20 euros) with as said multiple deposits on the day.
So have platin sent everything they wanted to have ... and then my account was closed.
Find the reaction exaggerated because you make in the years 1 mistake that was not even on purpose with thousands of deposits and then something like this.
But o.k platinum is not accommodating they are right I have made a mistake or trustly ...
And they can close my account.
Then it is so.
But they can make mistake without consequences. 🤬



i think this has another reason......


so I have read through your texts.... where you have written yes once you have "1000" (probably exaggerated but just many deposits) times paid in the year and said yes also so in 20 € steps about.

so, I do not know you but I guess times you play cautiously or normal ? what do I mean I imagine under it if you times with ner 10€ or 20€ Einahahhlung 20€-30€-40€ win make you already pay out and do not play it down is that right ????


So what I want to say, if you have Deposit steps in the 10-20€ range, you get exactly what you have deposited to gamble. For you, the deposit is free but not for the casino they probably pay per deposit 1-2-3€ fees for the transfer ? No idea or lump sum...but certainly not for free

The problem there, then haste maybe even more often paid out where also fees for the casino again


Whereby for the casino you are quite a minus business - and maybe that's why the one reason brought forth as an "excuse" so they close your Acc...


So my guess is the closure has to do with the fact that you have paid too often small amounts in or out...

The account I find illogical - first Platin is a top casino that could certainly have been clarified (with evidence that it was an accident) - 2. they would have contacted there probably times earlier because of the wrong deposit

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