Platincasino: Payout "fraud amount (Page 2)

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Pat1991 wrote on 05/23/2023 at 09:48 AM: @gamble1

Cheese. As I understood the case, this is how it went (attached is a calculation example):

I Deposit 50 euros and receive a 100% bonus. To "unlock" the bonus, I have to make a wager of 40x and there is a max-win of e.g. 300 euros.

I play, and finally manage to "play through" the bonus. Now I have 350 euros on the clock.
The Max-Win rule applies, and so I now have 300 euros in credit.

Since I have fulfilled the bonus conditions, the "bonus money" has thus become "real money".


Now I continue to play and win a total of 1000 euros. Of course I have a right to get this sum paid out in full. After all, the bonus has already run through.

Period!!

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gamble1 wrote on 23.05.2023 at 11:13 am:
There you have misunderstood something it is clearly spoken of 2400 minus and then of the luck 50 € Bonus money to have gotten


So you had 50 € bonus as a starting point with xx € max cashout then the bonus was released but it was still the 50 € bonus as a starting point if you then continue to play it remains but still at the max cashout

Many confuse a maximum possible win from bonus money with an actual cashout by payout and that's why in the conditions is clearly the example what I wrote above

If you now have a Deposit bonus without Max Cashout can continue to play after the conversion of course there was then never a maximum amount but so it is clear

That's why I always say in casinos exactly every word read then first understand the meaning then read again and think again and only if you are sure to have understood everything start

To your example if the casino says if you play with us you have to pay out the bonus with Max Cashout there first there is no more than what is given are those who play their conditions you still continue you own conditions that the casino but does not have to recognize because you play on their side to their conditions it does not fit you it is free to take another Provider and even if I Platin currently can not stand at all I see here to be honest no mistake

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frapi07 wrote on 23.05.2023 at 11:35 am:

It's also fair to mention that at other casinos you are allowed to continue playing and win more after the conversion. Unfortunately, that is not (anymore) allowed at Platin.

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gamble1 wrote on 05/23/2023 at 12:31 PM:

Yes of course that's true so far there are also many who let you pay out No.dep free spins without limit even if it's 10k no question but there the conditions are just so "bad" then you may not complain but afterwards because you either did not understand it or deliberately ignored because it is clear even with example in the conditions


The Cashback at that time was only such a big outcry because it was not clearly evident

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gamble1 wrote on 23.05.2023 at 06:07:
Hä the rule makes sense you get something as a gift and the casino makes sure not to have to pay out too large amounts with the gift


Surely speculate on the one or the other violation of the conditions or such cases as here but if you know the conditions it is actually clear it is even led in an extra paragraph in the bonus conditions as an example:

Example: You get a free bonus of € 10. From this amount you earn, after fulfilling the bonus conditions, a win of 2350 € (e.g. after you have converted the amount x times according to the conditions). Then you can convert and withdraw exactly as much real money as specified in the conditions . Of course, you can find this maximum conversion amount in your account.

So clearly Bonus money remains bonus money whether at the beginning or after conversion therefore pays the shit but just out with zb. the Cashback payout of 30 € took no hour and then you can pay in again

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Falke wrote on 23.05.2023 at 14:08:
The TE writes it just as I understood it.


I agree with you, a casino tries to protect itself with a max cashout, which in and of itself is nothing unusual. Now it can happen that you win 1,200 €, but only 500 € of it is real money. So you convert the bonus and have €500 in the account and the €700 is simply deducted.

So far so good. But why should you have to pay out now, when the money has been converted to REAL money and the 700 € has already been deducted, which the casino doesn't have to pay out, because of security etc.

And exactly at this point it makes no sense at all, since the casino would have to have interest in the fact that the money remains on the account and is played further.

Or are we talking past each other and one of us is on the line?

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gamble1 wrote on 23.05.2023 at 14:50:
Well basically yes first because they say so even if it sounds stupid but first so are the conditions

It can be of course that the slots run on better programs or it is just wanted because so more players have canceled payouts we don't know

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MichellM2000 wrote on 05/23/2023 at 16:54 PM:

I understand your point, the exit remains €50 Bonus money, that's true.

However, I wagered the money, converted 839€ into 500€ real money, "Max Cashout" and thus fulfilled the condition.


To the conditions : Example: You get a free bonus of 10 €. From this amount you earn, after fulfilling the bonus conditions, a win of 2350 € (e.g. after you have wagered the amount x times according to the conditions). Then you can convert and withdraw exactly as much real money as specified in the conditions . Of course, you can find this maximum conversion amount in your account.

Correct. I have converted and converted the amount x times accordingly. After that I converted exactly as much into "real money" as it was stated in the condition. In that case 500€, the maximum conversion amount. The CONDITION is REAL MONEY and we all know what the definition of "real money" is. I am free to put all the money on red, pay it out, keep playing with it or whatever.

The definition should be " Then you can convert the bonus money into cash, which is still tied to the maximum payout amount. The maximum payout amount remains € 500,00 even after conversion".

Thus, there would never be any talk of real money and you wouldn't feel screwed!



The bonus conditions are deliberately misleading. As evopower140 wrote, he won 1200 and he was paid? How does that work ? Do they just pay out on a whim? The one is sympathetic to the we now pay out, the other but not because the has an I in the name? Simply a FRECHHEIT!

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MichellM2000 wrote on 23.05.2023 at 17:02:

It's just an excuse not to pay me the money. You could call attention to it the first time and cancel the payout the second time, as was done with evopower. After all, it's also better for the casino in the long run, since the player usually pays back part of the money (if not all plus even more) anyway.

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