Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Platincasino: Payout problem: High win at Platincasino

Topic created on 09th Nov. 2021 | Page: 1 of 1 | Answers: 7 | Views: 1,825
Mental

Payout problem: High win at Platincasino

9th Nov. 2021, at 09:37 am CET#1
0 Likes

Nobody has liked this post so far
Hello Gamble friends,

i was lucky last weekend at Platincasino and won over 29k.
Thereupon I stopped playing directly and let me first pay out 5,000€ of it. 5k a day is also the maximum. But I would like to pay out more in succession.

After 14 hours, my withdrawal was canceled and I got the mail that I have to verify my credit card.
This credit card was already verified in my account. Stalling tactics?
Because already on 05.09.2021 I had received the mail that I am fully registered and can therefore enjoy all the freedoms.
So I uploaded the KK again and at the same time contacted the support, who also confirmed again that all documents are there and verified.

Then I had another 5k paid out directly on Sunday.
Since then they are on status "waiting" in my account.
After I asked the support, I got the following answer:

" I just checked and could see that your withdrawal has already been processed and should reach you shortly, if it hasn't already."

But this is nonsense, because I have not received a withdrawal confirmation by mail, nor has the status in my account changed from "waiting".

I am afraid that I will not receive my money.
Can a mod from Gamblejoe or even Daniel support me here?
I would be really grateful for that.

Best regards

This post has been translated automatically

WithoutWings
Expert

Payout problem: High win at Platincasino

9th Nov. 2021, at 01:08 pm CET#2
0 Likes

Nobody has liked this post so far
Money you get definitely

This post has been translated automatically

Mental

Payout problem: High win at Platincasino

9th Nov. 2021, at 01:33 pm CET#2
0 Likes

Nobody has liked this post so far
WithoutWings wrote on 09/11/2021 at 13:08: Money you definitely get

Thank you for the encouragement.

I was told that the win still has to be confirmed by the game provider.
I hope everything goes smoothly.

I would also like to thank the moderator Caro, who supports me so that I get my money.

This post has been translated automatically

zocker0815
Top Member

Payout problem: High win at Platincasino

9th Nov. 2021, at 03:10 pm CET#3
0 Likes

Nobody has liked this post so far
Mental wrote on 09/11/2021 at 13:33
Thank you for the encouragement.

I was told that the win still has to be confirmed by the game provider.
I hope that everything goes smoothly.

I would also like to thank the moderator Caro, who supports me so that I get my money.

may I ask which slot you have played stake win etc.. because it must be approved by the game Provider? would be curious

and yes the money getommste sure there need you with Platin no worry

This post has been translated automatically

Cole666
Top Member

Payout problem: High win at Platincasino

9th Nov. 2021, at 03:24 pm CET#4
0 Likes

Nobody has liked this post so far
I assume no limit Mental

This post has been translated automatically

Anonym

Payout problem: High win at Platincasino

9th Nov. 2021, at 03:37 pm CET#5
0 Likes

Nobody has liked this post so far
You will definitely get your money. I don't see any stalling tactics either, instead casinos want to win customers as regulars. In the short term, every customer can win, but in the long term, the bank profits...

Congratulations on the win!

This post has been translated automatically

Mental

Payout problem: High win at Platincasino

9th Nov. 2021, at 04:12 pm CET#6
0 Likes

Nobody has liked this post so far
zocker0815 wrote on 09/11/2021 at 15:10
may i ask which slot you played stake win etc.. because it has to be approved by the game Provider? would be curious

and yes the money getommste sure there need you with Platin no worry

Of course you can ask. After all, it's exactly in this forum to exchange information and help each other
The game is called Midas Golden Touch from the provider Thunderkick.
Had me first played up to about 2k and then got to 20 € bet free spins and there a hammer image.

This post has been translated automatically

Mental

Payout problem: High win at Platincasino

9th Nov. 2021, at 04:36 pm CET#7
0 Likes

Nobody has liked this post so far
Royal777 wrote on 09.11.2021 at 15:37: You will definitely get your money. I don't see any stalling tactics either, instead casinos want to gain customers as regulars. In the short term every customer can win, in the long term the bank profits...

Congratulations on the win!

Thank you very much!
I hope you are right and I get my money as soon as possible.

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 11:29 am CET

Offline Casinos
0
Casino Games
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately