Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Platincasino: Payout is not processed

Topic created on 12th Jun. 2024 | Page: 1 of 1 | Answers: 2 | Views: 527
Robert_schreier
Hello, I have the following problem with Platin. The withdrawal is simply not processed because Verification of Payesafe account was required although I last deposited with bank account, proof I have uploaded only once again nothing happens and this procedure is very often the case. wait 48 hours then they ask for any document and wait again. I find it very customer unfriendly and I would be interested to know if this is legal.

This post has been translated automatically

frapi07
Elite

Robert_schreier wrote on 12.06.2024 at 10:43 am: Hello would have the following problem with Platin. The payout is simply not processed because Verification of Payesafe account was required although I deposited last with bank account, proof I have uploaded only once again nothing happens and this procedure is very often the case. wait 48 hours then they ask for any document and wait again. I find it very customer unfriendly and I would be interested to know if this is legal.

Well, they are in Curacao. They won't care if it's legal here.

But no question, customer service looks different. This kind of behavior is more of a deterrent and leads to not depositing anything there after the show.

This post has been translated automatically

Mrberlin
Hey I have exactly the same problem 1to1 my payout was canceled and the credit is no longer visible in my profile can you give me an update ????

This post has been translated automatically

Hot Topics2nd Nov. 2024 at 07:18 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately