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Platincasino: Payout is not processed

Topic created on 12th Jun. 2024 | Page: 1 of 1 | Answers: 2 | Views: 553
Robert_schreier

Payout is not processed

12th Jun. 2024, at 10:43 am CEST#1
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Hello, I have the following problem with Platin. The withdrawal is simply not processed because Verification of Payesafe account was required although I last deposited with bank account, proof I have uploaded only once again nothing happens and this procedure is very often the case. wait 48 hours then they ask for any document and wait again. I find it very customer unfriendly and I would be interested to know if this is legal.

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frapi07
Elite

Payout is not processed

12th Jun. 2024, at 11:56 am CEST#2
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Robert_schreier wrote on 12.06.2024 at 10:43 am: Hello would have the following problem with Platin. The payout is simply not processed because Verification of Payesafe account was required although I deposited last with bank account, proof I have uploaded only once again nothing happens and this procedure is very often the case. wait 48 hours then they ask for any document and wait again. I find it very customer unfriendly and I would be interested to know if this is legal.

Well, they are in Curacao. They won't care if it's legal here.

But no question, customer service looks different. This kind of behavior is more of a deterrent and leads to not depositing anything there after the show.

This post has been translated automatically

Mrberlin

Payout is not processed

12th Jun. 2024, at 10:46 pm CEST#3
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Hey I have exactly the same problem 1to1 my payout was canceled and the credit is no longer visible in my profile can you give me an update ????

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