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Platincasino: [solved] payout is not paid, arbitrarily requested documents

Topic created on 20th Jul. 2022 | Page: 1 of 2 | Answers: 14 | Views: 3,677
Jessi1306

[solved] payout is not paid, arbitrarily requested documents

20th Jul. 2022, at 05:33 pm CEST#1
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Hello, I have a problem with Platincasino. I have been registered there for a long time and have also deposited quite a bit. Now I have requested a larger withdrawal, so far it was rather only smaller. Now Platincasino is requesting proof of where my money came from. After uploading the documents and asking the support, no one is responding

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kleo7777
Experienced

[solved] payout is not paid, arbitrarily requested documents

20th Jul. 2022, at 06:39 pm CEST#2
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Jap the same I had recently also! Ask times caro whether she can help you ... in the rule then works flawlessly ..

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Jessi1306

[solved] payout is not paid, arbitrarily requested documents

21st Jul. 2022, at 10:48 am CEST#3
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Thank you, I'll try it this way this is already very annoying

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Jessi1306

[solved] payout is not paid, arbitrarily requested documents

22nd Jul. 2022, at 06:53 am CEST#4
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Quick update: now Platin is contacting me, the pay stubs are not enough, they need more receipts. Have any of you had this happen before? It can't be that they now demand everything possible... For my protection? Then they should have asked for it BEFORE my deposits and not now, when I want to pay out a win? Or do I understand something wrong here? Extremely unserious!

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evopower140
Expert

[solved] payout is not paid, arbitrarily requested documents

22nd Jul. 2022, at 10:06 am CEST#5
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Yes I have the same with N1 even that is then really complicated either you disclose everything which I personally find questionable because with me it was rental income and so this I then also did not want to disclose

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hustlehoff
Expert

[solved] payout is not paid, arbitrarily requested documents

22nd Jul. 2022, at 10:25 am CEST#6
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It's just ridiculous, and under the guise of the MGA, the MGA allows the money is deposited in casinos of unknown origin and unverified people no matter how much no matter how long, but if it comes to a payout of winnings all kinds of documents are required xD It's just a joke, they should regulate the obliging BEFORE THE Deposit everything that you have green light and can deposit and gamble & payout as long as that does not happen for me they are criminals who randomly accept funds from unverified sources. For this, the MGA should really get times one on the lid because that can not be so simple that are mafia machinations

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Jessi1306

[solved] payout is not paid, arbitrarily requested documents

22nd Jul. 2022, at 11:36 am CEST#7
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evopower140 wrote on 22.07.2022 at 10:06 clock: Yes I also have the same with N1 itself that is then really complicated either you disclose everything which I personally find questionable because with me it was rental income and so this I then also did not want to disclose

Did you get it paid out then? After all, I'm talking about 2000 euros, absolute impudence

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Eddie
Amateur

[solved] payout is not paid, arbitrarily requested documents

22nd Jul. 2022, at 05:44 pm CEST#8
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Liked this post: Anonym, Avatar von hustlehoff hustlehoff
hustlehoff wrote on 07/22.2022 at 10:25 am: It's just ridiculous, and under the guise of the MGA, the MGA allows the money is deposited in casinos of unknown origin and unverified people no matter how much no matter how long, but if it comes to a payout of winnings all kinds of documents are required xD It's just a joke, they should regulate the obligingly BEFORE THE Deposit everything that you have green light and can deposit and gamble & payout as long as that does not happen for me they are criminals who randomly accept funds from unverified sources. For this, the MGA should really get times one on the lid because that can not be so simple that are mafia machinations

The casinos and the MGA are but serious companies that do everything for the players.Always this draufhauen on innocent people who just want to have other people's money.Which company does not want.😇😉

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evopower140
Expert

[solved] payout is not paid, arbitrarily requested documents

23rd Jul. 2022, at 06:52 pm CEST#9
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Jessi1306 wrote on 07/22/2022 at 11:36 am
Did you get it paid out then? After all, it's about 2000 euros for me, absolute impudence

No Of course not then I gambled it all away well with Platin you can but hope for Caro they can not keep any money with the reason in some months you could not afford it they have to pay out and then restrict you

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Jessi1306

[solved] payout is not paid, arbitrarily requested documents

23rd Jul. 2022, at 09:43 pm CEST#10
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evopower140 wrote on 23.07.2022 at 18:52
No Of course not have then gambled everything away well with Platin you can but hope for Caro they can not keep any money with the reason in some months you could not afford it they have to pay out and then restrict you

Yes, I hope I get the money. I will then probably no longer play there, if that runs every time so...

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