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Platincasino: [solved] payout difficulties platinum

Topic created on 15th Jun. 2022 | Page: 1 of 1 | Answers: 6 | Views: 1,366
Jvria

I have last week a withdrawal at the
Platincasino requested from 1350 euros via bank transfer. This has otherwise caused no problems, the money was otherwise within a day on my account. But last week the amount was posted back to the Platincasino account so I requested this amount again for withdrawal. Both times confirmation email that the money would be with me after 3 to 5 business days. Until now nothing has arrived. In the chat one is only kicked out - EMAIL is written up to now still no answer received. The bank says that no incoming money is rejected and that I should ask the remitter. Can someone help me further? Possibly it is the casino or the bank, the service at Platin is unfortunately in need of improvement

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gamble1
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Jvria wrote on 06/15/2022 at 09:35
I requested a withdrawal last week at
Platincasino of 1350 euros via bank transfer. This has otherwise caused no problems, the money was otherwise within a day on my account. But last week the amount was posted back to the Platincasino account so I requested this amount again for withdrawal. Both times confirmation email that the money would be with me after 3 to 5 business days. Until now nothing has arrived. In the chat one is only kicked out - EMAIL is written up to now still no answer received. The bank says that no incoming money is rejected, but I should ask the remitter. Can someone help me further? Maybe it's the casino or the bank, the service at Platin is unfortunately in need of improvement

Hey Jvria

have you already answered in your other thread get in touch here Link with Sabine

For the future briefly a small note one thread is usually enough then the forum remains nice and clear

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Jvria
gamble1 wrote on 06/15/2022 at 10:45 AM
Hey Jvria

i have already answered you in your other thread, please contact Sabine here Link

For the future briefly a small note one thread is usually enough then the forum remains nice and clear

Oh Oh, I thought that you have to send the complaint here because you should also enter casino data, thank you

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gamble1
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Jvria wrote on 15.06.2022 at 10:47 am
Oh I see, I thought that you have to send the complaint here because you should also enter casino data, thank you

All good for that we are here no one can know everything at once

The complaints you can of course also put publicly therefore also the casino data that one already saves in the private chat and the mods can immediately start to contact the contact person and do not have to wait there extra for feedback

To the actual problem keep us gladly on the running as it continues I think the first thread is then closed this here I think is more appropriate

Cross your fingers

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Jvria
Hey a solution could be found, thanks for the help

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gamble1
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Jvria wrote on 06/19/2022 at 15:12: Hey a solution could be found, thanks for the help

Super congratulations

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Sabine
Experienced
Since the TE's problem has been successfully completed, I am closing the thread.


This thread was closed

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