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Platincasino: Payment is delayed

Topic created on 16th Sep. 2022 | Page: 1 of 1 | Answers: 5 | Views: 1,104
Robert_schreier

Payment is delayed

16th Sep. 2022, at 12:28 pm CEST#1
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I deposited at Platin via bank account. Of course, they do not want to pay out my win and require a paysafe proof although the last Deposit with which the win was made via bank account. I have been fully verified for years. Have also been paid out two times

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Anonym

Payment is delayed

16th Sep. 2022, at 03:06 pm CEST#2
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Robert_schreier wrote on 16.09.2022 at 12:28 pm: I deposited at Platin via bank account. Of course they don't want to pay out my win and ask for a paysafe proof although the last Deposit with the win was done via bank account. I have been fully verified for years. I have also been paid out twice

Maybe you still had a remaining balance or even by the PSC deposit a considerable progress in collection slots ( lil Devil ) achieved.

Just send them the PDF statement from your PSC account
Log in to MyPaysafe -> Transactions -> Right click on the printer icon

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DerLorax
Experienced

Payment is delayed

16th Sep. 2022, at 03:07 pm CEST#3
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Liked this post: Anonym, Avatar von RiverSong RiverSong

Robert_schreier wrote on 16.09.2022 at 12:28 pm: I deposited at Platin via bank account. Of course they don't want to pay out my win and ask for a paysafe proof although the last Deposit with the win was done via bank account. I have been fully verified for years. I have also been paid out two times

I have also longer time always deposited with paysafe and received payouts without having to verify this, until recently.

Probably Platin has realized that they should also verify Paysafe as a deposit method if they want to enter the German market.

About your "problem", which wasn't even one with me:
I sent the requested Paysafe proof and a short time later the payout was out.
So just send them the Paysafe proof - everything will be fine.

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gamble1
Icon

Payment is delayed

16th Sep. 2022, at 07:06 pm CEST#4
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Platin usually does not drip around with such things send it out then it is done and you have your peace
You are according to AGB's obliged to verify each method with which you have ever deposited

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D****5

Payment is delayed

17th Sep. 2022, at 05:15 am CEST#5
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I had exactly the same thing with them. All of a sudden they wanted proof of the Paysafe transactions I had made 5 years ago. So long I had not deposited with Paysafe but the old lady in the chat said, because of new regulations must be verified from now on all payment methods that you have used, before the pay out ^^

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Jay88
Experienced

Payment is delayed

18th Sep. 2022, at 02:23 am CEST#6
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DaMalle45 wrote on 17.09.2022 at 05:15: I had exactly the same with them. All of a sudden they wanted proof of the Paysafe transactions I had made 5 years ago. So long I had not deposited with Paysafe but the lady in the chat said, because of new regulations must be verified from now on all payment methods that you have used, before they are allowed to pay out ^^

Now I would be interested in how you have proven that if they wanted to have 5 years retroactively? You do not pick up the slips, because at that time there was this mypaysafecard not yet or?


To the TE: just pass it and then you get your money.

Love greetings

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