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Platincasino: payment accepted but not received for two weeks

Topic created on 08th Jul. 2024 | Page: 1 of 1 | Answers: 3 | Views: 767
flyflydenis

payment accepted but not received for two weeks

8th Jul. 2024, at 03:07 pm CEST#1
0 Likes

Nobody has liked this post so far
hello
on 24,06,24
paid out 1000€ and it was accepted directly (via bank transfer]
but this money never arrived!
IBAN can't be wrong because I already paid out 200€ via this method a week before and I received it within one day ...... ...
The vip support has supposedly already forwarded my account statements on 30.06.24 and 5.7.24 to the payment team
but as soon as I ask vip support about this I don't get an answer ...... does anyone have any ideas?

This post has been translated automatically

denyo123
Experienced

payment accepted but not received for two weeks

8th Jul. 2024, at 04:34 pm CEST#2
1 Like

Liked this post: Avatar von roccoammo11 roccoammo11
As the casino is not licensed in Germany, it may well be that your bank has blocked the incoming payment and forwarded the matter to the investigating authorities. Unfortunately, this has been the case very often recently. You are welcome to read the following thread.

https://www.gamblejoe.com/forum/online-casinos/allgemeines/anzeige-wegen-unerlaubten-glucksspiel-285-stgb-214033/33/

This post has been translated automatically

roccoammo11
Expert

payment accepted but not received for two weeks

8th Jul. 2024, at 05:24 pm CEST#3
0 Likes

Nobody has liked this post so far

flyflydenis wrote on 08.07.2024 at 15:07: hello
have on 24,06,24
1000€ paid out and it was also accepted directly (via bank transfer]
but this money never arrived !
IBAN can't be wrong because I already paid out 200€ via this method a week before and I received it within one day ...... ...
The vip support has supposedly already forwarded my account statements on 30.06.24 and 5.7.24 to the payment team
but as soon as I ask vip support about this I don't get an answer ...... does anyone have any ideas?

Yes, it wasn't a good idea to have it transferred to the bank account...you'll probably have to find a new bank soon... including a summons to the police if you're "lucky...

This post has been translated automatically

rebirth75
Rookie

payment accepted but not received for two weeks

5th Aug. 2024, at 10:47 am CEST#4
0 Likes

Nobody has liked this post so far

roccoammo11 wrote on 08.07.2024 at 17:24:

Yes that was not a good idea to have it transferred to the bank account...you will probably have to find a new bank soon... including a summons to the police if you are "lucky...

It doesn't have to be quite that bad. Many casinos use their Mifinity accounts for payouts and the sender's name is their own. It then looks as if the transfer came from your own Mifinity account. Of course, this may or may not work. Depending on whether the bank knows the OC's virtual IBAN.

This post has been translated automatically

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