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Platincasino: On April 30th I deposited 25 EU via Skrill, but money is not yet in my player account.

Topic created on 20th May. 2024 | Page: 1 of 1 | Answers: 4 | Views: 679
mambli23

On April 30th I deposited 25 EU via Skrill, but money is not yet in my player...

20th May. 2024, at 05:16 pm CEST#1
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Customer service no longer responds to my emails. Skrill says the transaction was successful.


10 days ago P.C. customer service wrote the money should be in my bank account within 5 working days.


But as I said nothing is there.


Edit by Julian: Title adjusted (was unfortunately too long)



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Hidaruma
Top Member

On April 30th I deposited 25 EU via Skrill, but money is not yet in my player...

20th May. 2024, at 10:33 pm CEST#2
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mambli23 wrote on 20.05.2024 at 17:16:

Customer service no longer responds to my emails. Skrill says the transaction was successful.


10 days ago P.C. customer service wrote the money should be in my bank account within 5 working days.


But as I said nothing is there.


Edit by Julian: Title adjusted (was unfortunately too long)




And now?

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Lizzy0805
Experienced

On April 30th I deposited 25 EU via Skrill, but money is not yet in my player...

21st May. 2024, at 08:28 am CEST#3
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mambli23 wrote on 20.05.2024 at 17:16:

Customer service no longer responds to my emails. Skrill says the transaction was successful.


10 days ago P.C. customer service wrote the money should be in my bank account within 5 working days.


But as I said nothing is there.


Edit by Julian: Title adjusted (was unfortunately too long)




I'm currently bickering with Loco customer service. 10 depositor didn't arrive and they're making such a fuss about the few bucks instead of just handing them over. I would probably have spent that and x more euros by now. So of course I'm not depositing any more until this has been clarified.

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mambli23

On April 30th I deposited 25 EU via Skrill, but money is not yet in my player...

21st May. 2024, at 11:28 am CEST#4
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Wait and see, the case is now being investigated by Skrill, it will take a few days.
This is what it says on the last email from Skrill. Skrill is nice and cooperative, while P.C. is unfriendly and does not answer at all.

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btssultan
Experienced

On April 30th I deposited 25 EU via Skrill, but money is not yet in my player...

31st May. 2024, at 12:42 pm CEST#5
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mambli23 wrote on 21.05.2024 at 11:28: Wait and see, the case is now being investigated by Skrill, it will take a few days.
So it says on the last email from Skrill. Skrill is nice and cooperative, while P.C. is unfriendly and does not answer at all.

The last case Skrill investigated with me took 30 days for feedback, only to wait another 30 days for it to be closed and for me to contact the operator. And that as a VIP Skrill Silver > 15.000€ spending per quarter...



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