Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Platincasino: Help... my payout is constantly being rejected. (Page 4)

Topic created on 29th Sep. 2024 | Page: 4 of 6 | Answers: 82 | Views: 5,260
Murphy81
Visitor

Help... my payout is constantly being rejected.

10th Oct. 2024, at 04:37 pm CEST#46
0 Likes

Nobody has liked this post so far
I send messages almost every day from the site and via my email inbox but get no response. Today they have once again rejected the payout.

This post has been translated automatically

roccoammo11
Expert

Help... my payout is constantly being rejected.

10th Oct. 2024, at 09:50 pm CEST#47
0 Likes

Nobody has liked this post so far

Murphy81 wrote on 10.10.2024 at 16:37: I send messages almost every day from the site and via my email inbox but get no response. Today they have once again rejected the payout.

How did you Deposit & how do you want to withdraw? since when verified? either withdraw using the same method as deposited or withdraw to account which I definitely don't recommend to anyone. It feels like the casino consists of one employee who is usually sick or on vacation seems to be a self-runner no matter how bad support and payouts are.

This post has been translated automatically

Murphy81
Visitor

Help... my payout is constantly being rejected.

10th Oct. 2024, at 11:24 pm CEST#48
0 Likes

Nobody has liked this post so far
This time I deposited via Paysafe Card but also via credit card and Sofort Banking. I have tried all possible payout methods and they have all been rejected.

This post has been translated automatically

roccoammo11
Expert

Help... my payout is constantly being rejected.

11th Oct. 2024, at 06:51 am CEST#49
0 Likes

Nobody has liked this post so far

Murphy81 wrote on 10.10.2024 at 23:24: I deposited this time via Paysafe Card but also via credit card and Sofort Banking. I have already tried all possible payout methods and all were rejected.

Have you verified the credit card? or all other methods you deposited via? otherwise that will be the reason. I don't understand why Platin can't tell you this, but I think that could be the reason

This post has been translated automatically

Murphy81
Visitor

Help... my payout is constantly being rejected.

11th Oct. 2024, at 08:39 am CEST#50
0 Likes

Nobody has liked this post so far
Unfortunately they kept rejecting my Paysafecard proof but the other is all verified.

This post has been translated automatically

Jhonny

Help... my payout is constantly being rejected.

12th Oct. 2024, at 12:21 am CEST#51
0 Likes

Nobody has liked this post so far
Update from me:
Trying to pay out a total of 1200Euro since 9/28/2014, rejected 8 times so far, zero replies from support.
What can I say, I remain steadfast and won't let up.
2 -4 emails a day, at least 25 emails in total, account is fully verified with 4 green checkmarks, that's all I can do from my side.

This post has been translated automatically

Donnie
Elite

Help... my payout is constantly being rejected.

12th Oct. 2024, at 06:49 am CEST#52
0 Likes

Nobody has liked this post so far
Murphy81 wrote on 11.10.2024 at 08:39: Unfortunately they kept rejecting my Paysafecard proof but the other is all verified.

I think most casinos want a screenshot of the Paysafe account from a desktop PC. MY GOODNESS, THIS IS AN ANTISOCIAL SCUMBAG CASINO

This post has been translated automatically

Blacki89
Visitor

Help... my payout is constantly being rejected.

12th Oct. 2024, at 12:29 pm CEST#53
0 Likes

Nobody has liked this post so far
It's best to really bombard them with all the evidence you have. Desktop screenshots etc.
Where of course your name etc. can be seen.
I think I uploaded 20 different things, some of which were accepted.
That's the only way I got my money in the end!
So I can only tell you don't give up and don't get weak, they pay out.
In the end it was on my bank account even if it was a bit risky but I wanted to finally get the money.
I can tell you that you won't get an email answer as to why or why not. Try all the payment methods you deposited with and remember you have to wager your deposited money 3 times!

This post has been translated automatically

MisterL
Expert

Help... my payout is constantly being rejected.

12th Oct. 2024, at 01:18 pm CEST#54
0 Likes

Nobody has liked this post so far
have you downloaded the statements from your paysafe account instead of a screenshot?

This post has been translated automatically

Murphy81
Visitor

Help... my payout is constantly being rejected.

12th Oct. 2024, at 06:13 pm CEST#55
0 Likes

Nobody has liked this post so far
How can I get account statements from my Pasafe?

This post has been translated automatically

MisterL
Expert

Help... my payout is constantly being rejected.

13th Oct. 2024, at 08:35 am CEST#56
0 Likes

Nobody has liked this post so far
yes download in account

then send it to the casino

This post has been translated automatically

Jhonny

Help... my payout is constantly being rejected.

13th Oct. 2024, at 01:19 pm CEST#57
3 Likes

Liked this post: Avatar von garfield68 garfield68, Avatar von Hanshanshans Hanshanshans, Avatar von Tobsen Tobsen
So community there is update from Platincasino payout of 1200euro.
After I wrote 20 emails, they wrote me back after 2 weeks with the request that I still need a screenshot of my bank where everything is visible.
I did this and this morning my payout was not rejected but accepted.
Lo and behold, I opened online banking this morning and the money was there.
A little Tip on the side, bombard them with emails.
In the last 48 hours alone, I've sent out about 30 emails, and lo and behold, it worked.
Nevertheless, I will certainly never play there again.

This post has been translated automatically

Murphy81
Visitor

Help... my payout is constantly being rejected.

15th Oct. 2024, at 02:45 am CEST#58
2 Likes

Liked this post: Avatar von Hanshanshans Hanshanshans, Avatar von Tobsen Tobsen
I finally got my money yesterday, thanks for the Tip with the screenshot of the desktop of my.paysafecard.com.

This post has been translated automatically

Cideone86
Rookie

Help... my payout is constantly being rejected.

16th Oct. 2024, at 03:03 pm CEST#59
0 Likes

Nobody has liked this post so far

Jhonny wrote on 13.10.2024 at 13:19: So community there is update from Platincasino payout of 1200euro.
After I wrote 20 emails, they wrote me back after 2 weeks with the request that a screenshot is still missing from my bank where everything is visible.
I did this and this morning my payout was not rejected but accepted.
Lo and behold, I opened online banking this morning and the money was there.
A little Tip on the side, bombard them with emails.
In the last 48 hours alone, I've sent out about 30 emails, and lo and behold, it worked.
Nevertheless, I will certainly never play there again.

Lucky you, they canceled €10,300 for me on Monday and I haven't received any response yet. If it were only 100 or even 1000 but with over 10k.... It's cheeky that they don't have the balls.

This post has been translated automatically

frapi07
Elite

Help... my payout is constantly being rejected.

17th Oct. 2024, at 05:54 pm CEST#60
1 Like

Liked this post: Avatar von Saphira Saphira
Hi everyone, maybe you should read this post here if you are still having problems with Platin.

https://www.gamblejoe.com/forum/sonstiges/smalltalk/plauderecke--60924/1330/#p417897

This post has been translated automatically

Hot Topics22nd Dec. 2024 at 06:43 am CET

Offline Casinos
0
Offline Casinos
0
Watch-out
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately