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Platincasino: Help... my payout is constantly being rejected. (Page 4)

Topic created on 29th Sep. 2024 | Page: 4 of 6 | Answers: 82 | Views: 4,675
Murphy81
Visitor

Help... my payout is constantly being rejected.

10th Oct. 2024, at 04:37 pm CEST#46
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I send messages almost every day from the site and via my email inbox but get no response. Today they have once again rejected the payout.

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roccoammo11
Expert

Help... my payout is constantly being rejected.

10th Oct. 2024, at 09:50 pm CEST#47
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Murphy81 wrote on 10.10.2024 at 16:37: I send messages almost every day from the site and via my email inbox but get no response. Today they have once again rejected the payout.

How did you Deposit & how do you want to withdraw? since when verified? either withdraw using the same method as deposited or withdraw to account which I definitely don't recommend to anyone. It feels like the casino consists of one employee who is usually sick or on vacation seems to be a self-runner no matter how bad support and payouts are.

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Murphy81
Visitor

Help... my payout is constantly being rejected.

10th Oct. 2024, at 11:24 pm CEST#48
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This time I deposited via Paysafe Card but also via credit card and Sofort Banking. I have tried all possible payout methods and they have all been rejected.

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roccoammo11
Expert

Help... my payout is constantly being rejected.

11th Oct. 2024, at 06:51 am CEST#49
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Murphy81 wrote on 10.10.2024 at 23:24: I deposited this time via Paysafe Card but also via credit card and Sofort Banking. I have already tried all possible payout methods and all were rejected.

Have you verified the credit card? or all other methods you deposited via? otherwise that will be the reason. I don't understand why Platin can't tell you this, but I think that could be the reason

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Murphy81
Visitor

Help... my payout is constantly being rejected.

11th Oct. 2024, at 08:39 am CEST#50
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Unfortunately they kept rejecting my Paysafecard proof but the other is all verified.

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Jhonny

Help... my payout is constantly being rejected.

12th Oct. 2024, at 12:21 am CEST#51
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Update from me:
Trying to pay out a total of 1200Euro since 9/28/2014, rejected 8 times so far, zero replies from support.
What can I say, I remain steadfast and won't let up.
2 -4 emails a day, at least 25 emails in total, account is fully verified with 4 green checkmarks, that's all I can do from my side.

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Donnie
Elite

Help... my payout is constantly being rejected.

12th Oct. 2024, at 06:49 am CEST#52
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Murphy81 wrote on 11.10.2024 at 08:39: Unfortunately they kept rejecting my Paysafecard proof but the other is all verified.

I think most casinos want a screenshot of the Paysafe account from a desktop PC. MY GOODNESS, THIS IS AN ANTISOCIAL SCUMBAG CASINO

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Blacki89
Visitor

Help... my payout is constantly being rejected.

12th Oct. 2024, at 12:29 pm CEST#53
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It's best to really bombard them with all the evidence you have. Desktop screenshots etc.
Where of course your name etc. can be seen.
I think I uploaded 20 different things, some of which were accepted.
That's the only way I got my money in the end!
So I can only tell you don't give up and don't get weak, they pay out.
In the end it was on my bank account even if it was a bit risky but I wanted to finally get the money.
I can tell you that you won't get an email answer as to why or why not. Try all the payment methods you deposited with and remember you have to wager your deposited money 3 times!

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MisterL
Expert

Help... my payout is constantly being rejected.

12th Oct. 2024, at 01:18 pm CEST#54
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have you downloaded the statements from your paysafe account instead of a screenshot?

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Murphy81
Visitor

Help... my payout is constantly being rejected.

12th Oct. 2024, at 06:13 pm CEST#55
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How can I get account statements from my Pasafe?

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MisterL
Expert

Help... my payout is constantly being rejected.

13th Oct. 2024, at 08:35 am CEST#56
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yes download in account

then send it to the casino

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Jhonny

Help... my payout is constantly being rejected.

13th Oct. 2024, at 01:19 pm CEST#57
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Liked this post: Avatar von garfield68 garfield68, Avatar von Hanshanshans Hanshanshans, Avatar von Tobsen Tobsen
So community there is update from Platincasino payout of 1200euro.
After I wrote 20 emails, they wrote me back after 2 weeks with the request that I still need a screenshot of my bank where everything is visible.
I did this and this morning my payout was not rejected but accepted.
Lo and behold, I opened online banking this morning and the money was there.
A little Tip on the side, bombard them with emails.
In the last 48 hours alone, I've sent out about 30 emails, and lo and behold, it worked.
Nevertheless, I will certainly never play there again.

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Murphy81
Visitor

Help... my payout is constantly being rejected.

15th Oct. 2024, at 02:45 am CEST#58
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Liked this post: Avatar von Hanshanshans Hanshanshans, Avatar von Tobsen Tobsen
I finally got my money yesterday, thanks for the Tip with the screenshot of the desktop of my.paysafecard.com.

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Cideone86
Rookie

Help... my payout is constantly being rejected.

16th Oct. 2024, at 03:03 pm CEST#59
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Jhonny wrote on 13.10.2024 at 13:19: So community there is update from Platincasino payout of 1200euro.
After I wrote 20 emails, they wrote me back after 2 weeks with the request that a screenshot is still missing from my bank where everything is visible.
I did this and this morning my payout was not rejected but accepted.
Lo and behold, I opened online banking this morning and the money was there.
A little Tip on the side, bombard them with emails.
In the last 48 hours alone, I've sent out about 30 emails, and lo and behold, it worked.
Nevertheless, I will certainly never play there again.

Lucky you, they canceled €10,300 for me on Monday and I haven't received any response yet. If it were only 100 or even 1000 but with over 10k.... It's cheeky that they don't have the balls.

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frapi07
Elite

Help... my payout is constantly being rejected.

17th Oct. 2024, at 05:54 pm CEST#60
1 Like

Liked this post: Avatar von Saphira Saphira
Hi everyone, maybe you should read this post here if you are still having problems with Platin.

https://www.gamblejoe.com/forum/sonstiges/smalltalk/plauderecke--60924/1330/#p417897

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