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Platincasino: Help... my payout is constantly being rejected.

Topic created on 29th Sep. 2024 | Page: 1 of 6 | Answers: 82 | Views: 5,264
Blacki89
Visitor

Help... my payout is constantly being rejected.

29th Sep. 2024, at 12:06 pm CEST#1
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Hello folks,
I hope someone can help me somehow.
I'm getting really desperate.
I registered at Platincasino and verified myself relatively quickly with invoice, passport, bank transfer, etc. Everything that goes with it was accepted and I got the email that I was verified. I have now deposited a little by Sofortüberweisung and also by Skrill.
Then I won and
requested a payout. 170 euros are in my account. These were won without a bonus. I have already requested a payout 3 times, which has always been rejected (2xBank Transfer /1x Skrill although I have already deposited with it. I just don't understand.
Platincasino support doesn't respond to emails or messages at all. I already wrote days ago. Does anyone have any idea what else I can do to get my money? I am grateful for every tip. !! I've never had problems like this before, every other casino has paid out immediately.

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bigbig
Experienced

Help... my payout is constantly being rejected.

29th Sep. 2024, at 01:13 pm CEST#2
2 Likes

Liked this post: Avatar von Matara Matara, Avatar von zocker0815 zocker0815
Platin is absolute garbage, they like to make it difficult to pay out.

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SixtyNine69
Rookie

Help... my payout is constantly being rejected.

29th Sep. 2024, at 01:35 pm CEST#3
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Hello Blacki,
gamble1 has always given a good Tip if the support does not respond. Have you tried the following e-mail address?
VIP@Platincasino.com

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Blacki89
Visitor

Help... my payout is constantly being rejected.

29th Sep. 2024, at 01:44 pm CEST#4
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SixtyNine69 wrote on 29.09.2024 at 13:35: Hello Blacki,
gamble1 has always given a good Tip if the support does not respond. Have you tried the following email address?
VIP@Platincasino.com

Thanks, I already did that earlier.

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roccoammo11
Expert

Help... my payout is constantly being rejected.

29th Sep. 2024, at 03:08 pm CEST#5
2 Likes

Liked this post: Avatar von gamble1 gamble1, Avatar von Saphira Saphira
If you deposited with a Skrill credit card, you must have it verified and the first 6 and last 4 payments must only be visible, the rest must be covered and the back signed

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JonasBrrt
Experienced

Help... my payout is constantly being rejected.

29th Sep. 2024, at 03:11 pm CEST#6
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Only high-rollers are served, everyone else is left out in the cold.
The last time I waited 3 weeks for my money, they kept asking for something new. It is dragged out without end. In future, play at Winz.io or something like that, you'll get your money instantly ✌️

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Blacki89
Visitor

Help... my payout is constantly being rejected.

29th Sep. 2024, at 03:28 pm CEST#7
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roccoammo11 wrote on 29.09.2024 at 15:08: Have you deposited with the Skrill credit card? then you still have to have it verified and the first 6 and last 4 payments only visible, the rest must be covered and the back signed

No, I loaded money onto my Skrill account. And then paid with it. However, I have also tried a bank transfer and that was also rejected and I just don't get it.

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Blacki89
Visitor

Help... my payout is constantly being rejected.

29th Sep. 2024, at 03:48 pm CEST#8
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JonasBrrt wrote on 29.09.2024 at 15:11: Only high-rollers are served, everyone else is left out in the cold.
I recently waited 3 weeks for my money, something new was demanded again and again. It is dragged out without end. In future, play at Winz.io or something like that, you'll get your money instantly ✌️


Winz.io just looked in. Simple Verification process and cool games thanks!
Do you think there is still a way to get the money from Platin?

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zocker0815
Top Member

Help... my payout is constantly being rejected.

29th Sep. 2024, at 06:06 pm CEST#9
1 Like

Liked this post: Avatar von Matara Matara

Blacki89 wrote on 29.09.2024 at 15:48


Winz.io just looked in. Easy Verification process and cool games thanks !
Do you think there is still a way to get the money from Platin?

platin is a scumbag store, unfortunately, yes keep trying, normally they pay out but since recently with a lot of hurdles and long waiting times, stay tuned


winz.io is currently casino no.1, there are no Deposit Bonuses, but you have the wheel to spin when depositing (spin once every 2 days)

all wins from it are also wager-free, my biggest win so far has been €200 and you can cash it out immediately,
you only need to verify yourself for a total payout of €2000, and when the time comes, it's completely uncomplicated

the best thing at the end, payouts arrive in 5min to max.15min on the account, whether that's 200€ or 3000€, was my biggest payout there and had it on the account after 10min

absolute top casino

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Blacki89
Visitor

Help... my payout is constantly being rejected.

29th Sep. 2024, at 06:24 pm CEST#10
1 Like

Liked this post: Avatar von zocker0815 zocker0815

zocker0815 wrote on 29.09.2024 at 18:06:

platin is a dirty store, unfortunately, yes try it further normally they pay out but since recently with a lot of hurdles and long waiting times, stay tuned


winz.io is currently casino No.1, there are no Deposit Bonuses, but you have the wheel to spin when depositing (spin once every 2 days)

all wins from it are also wager-free, my biggest win so far has been €200 and you can cash it out immediately,
you only need to verify yourself for a total payout of €2000, and when the time comes, it's completely uncomplicated

the best thing at the end, payouts arrive in 5min to max.15min on the account, whether that's 200€ or 3000€, because that was my biggest payout there and had it on the account after 10min

absolute top casino

I think I know what the problem was, you have to wager your depositor 3 times, I think that might have been the problem. Have now played again and luckily it went quite well and I hardly gambled any money. Now I'll try again. Thanks with the winz.io Tip, I deposited 30 earlier and made 180 euros out of it in 5 minutes and paid out. Money arrived immediately. Verification was mega easy 👌👌

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JonasBrrt
Experienced

Help... my payout is constantly being rejected.

29th Sep. 2024, at 08:50 pm CEST#11
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Blacki89 wrote on 29.09.2024 at 15:48


Winz.io just looked in. Easy Verification process and cool games thanks !
Do you think there is still a way to get the money from Platin?

I'm glad you like the site, you even get free spins without Wagering requirements if things don't go so well for a while...

As far as Platin is concerned, I can only warn everyone...
As Zocker0815 says, just keep at it. Keep requesting payouts and if they are rejected again, ask for the reason.
I lost my nerve after 3 weeks, gambled everything away and then had my account blocked.
They will pay out at some point, it just takes time.

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zocker0815
Top Member

Help... my payout is constantly being rejected.

29th Sep. 2024, at 09:10 pm CEST#12
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JonasBrrt wrote on 29.09.2024 at 20:50:

I'm glad you like the site, you even get free spins that are without Wagering requirements if things don't go so well for a while....

As far as Platin is concerned, I can only warn everyone.
As Zocker0815 says, just keep at it. Keep requesting payouts and if they are rejected again, ask for the reason.
I lost my nerve after 3 weeks, gambled everything away and then had my account blocked.
They will pay out at some point, it just takes time.

yes, it's cheeky of the new Platin, may i ask how much you gambled away?

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JonasBrrt
Experienced

Help... my payout is constantly being rejected.

29th Sep. 2024, at 09:37 pm CEST#13
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zocker0815 wrote on 29.09.2024 at 21:10

yes a cheek of the new platin, may i ask how much did you gamble away?

I don't like to talk about it. Actually 2500€ I'm still annoyed with myself about it. I should have just kept going on and on about it, but at some point I lost my self-control

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Blacki89
Visitor

Help... my payout is constantly being rejected.

29th Sep. 2024, at 09:46 pm CEST#14
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JonasBrrt wrote on 29.09.2024 at 20:50:

I'm glad you like the site, you even get free spins that are without Wagering requirements if things don't go so well for a while....

As far as Platin is concerned, I can only warn everyone.
As Zocker0815 says, just keep at it. Keep requesting payouts and if they are rejected again, ask for the reason.
I lost my nerve after 3 weeks, gambled everything away and then had my account blocked.
They'll pay out at some point, it just takes time.

Yes, mega, the site was really lucky and I've now made a total of 500 euros from my 30 euros and had it paid out. It doesn't hurt so much anymore with the Platin 😅

well if they would at least write me back because I don't know why it's not paid out but maybe it was really the reason why I didn't convert it 3 times.

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JonasBrrt
Experienced

Help... my payout is constantly being rejected.

29th Sep. 2024, at 10:21 pm CEST#15
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Blacki89 wrote on 29.09.2024 at 21:46

Yes mega the site had really total luck and have aua my 30 euros now made a total of 500 euros and let it pay out. Etz doesn't hurt so much with the Platin anymore 😅

well if they would at least write me back because I don't know why it's not paid out but maybe it was really the reason why I didn't convert it 3 times.

Well congratulations on the nice win 😉 and don't butter it all up again 😆

Yes, they usually replied to me after 3-4 days. I hope it was because of that and you still get your money and learn from it afterwards ✌️

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