Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Platincasino: Help... my payout is constantly being rejected.

Topic created on 29th Sep. 2024 | Page: 1 of 6 | Answers: 82 | Views: 4,677
Blacki89
Visitor

Help... my payout is constantly being rejected.

29th Sep. 2024, at 12:06 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello folks,
I hope someone can help me somehow.
I'm getting really desperate.
I registered at Platincasino and verified myself relatively quickly with invoice, passport, bank transfer, etc. Everything that goes with it was accepted and I got the email that I was verified. I have now deposited a little by Sofortüberweisung and also by Skrill.
Then I won and
requested a payout. 170 euros are in my account. These were won without a bonus. I have already requested a payout 3 times, which has always been rejected (2xBank Transfer /1x Skrill although I have already deposited with it. I just don't understand.
Platincasino support doesn't respond to emails or messages at all. I already wrote days ago. Does anyone have any idea what else I can do to get my money? I am grateful for every tip. !! I've never had problems like this before, every other casino has paid out immediately.

This post has been translated automatically

bigbig
Experienced

Help... my payout is constantly being rejected.

29th Sep. 2024, at 01:13 pm CEST#2
2 Likes

Liked this post: Avatar von Matara Matara, Avatar von zocker0815 zocker0815
Platin is absolute garbage, they like to make it difficult to pay out.

This post has been translated automatically

SixtyNine69
Rookie

Help... my payout is constantly being rejected.

29th Sep. 2024, at 01:35 pm CEST#3
0 Likes

Nobody has liked this post so far
Hello Blacki,
gamble1 has always given a good Tip if the support does not respond. Have you tried the following e-mail address?
VIP@Platincasino.com

This post has been translated automatically

Blacki89
Visitor

Help... my payout is constantly being rejected.

29th Sep. 2024, at 01:44 pm CEST#4
0 Likes

Nobody has liked this post so far

SixtyNine69 wrote on 29.09.2024 at 13:35: Hello Blacki,
gamble1 has always given a good Tip if the support does not respond. Have you tried the following email address?
VIP@Platincasino.com

Thanks, I already did that earlier.

This post has been translated automatically

roccoammo11
Expert

Help... my payout is constantly being rejected.

29th Sep. 2024, at 03:08 pm CEST#5
2 Likes

Liked this post: Avatar von gamble1 gamble1, Avatar von Saphira Saphira
If you deposited with a Skrill credit card, you must have it verified and the first 6 and last 4 payments must only be visible, the rest must be covered and the back signed

This post has been translated automatically

JonasBrrt
Amateur

Help... my payout is constantly being rejected.

29th Sep. 2024, at 03:11 pm CEST#6
0 Likes

Nobody has liked this post so far
Only high-rollers are served, everyone else is left out in the cold.
The last time I waited 3 weeks for my money, they kept asking for something new. It is dragged out without end. In future, play at Winz.io or something like that, you'll get your money instantly ✌️

This post has been translated automatically

Blacki89
Visitor

Help... my payout is constantly being rejected.

29th Sep. 2024, at 03:28 pm CEST#7
0 Likes

Nobody has liked this post so far

roccoammo11 wrote on 29.09.2024 at 15:08: Have you deposited with the Skrill credit card? then you still have to have it verified and the first 6 and last 4 payments only visible, the rest must be covered and the back signed

No, I loaded money onto my Skrill account. And then paid with it. However, I have also tried a bank transfer and that was also rejected and I just don't get it.

This post has been translated automatically

Blacki89
Visitor

Help... my payout is constantly being rejected.

29th Sep. 2024, at 03:48 pm CEST#8
0 Likes

Nobody has liked this post so far

JonasBrrt wrote on 29.09.2024 at 15:11: Only high-rollers are served, everyone else is left out in the cold.
I recently waited 3 weeks for my money, something new was demanded again and again. It is dragged out without end. In future, play at Winz.io or something like that, you'll get your money instantly ✌️


Winz.io just looked in. Simple Verification process and cool games thanks!
Do you think there is still a way to get the money from Platin?

This post has been translated automatically

zocker0815
Top Member

Help... my payout is constantly being rejected.

29th Sep. 2024, at 06:06 pm CEST#9
1 Like

Liked this post: Avatar von Matara Matara

Blacki89 wrote on 29.09.2024 at 15:48


Winz.io just looked in. Easy Verification process and cool games thanks !
Do you think there is still a way to get the money from Platin?

platin is a scumbag store, unfortunately, yes keep trying, normally they pay out but since recently with a lot of hurdles and long waiting times, stay tuned


winz.io is currently casino no.1, there are no Deposit Bonuses, but you have the wheel to spin when depositing (spin once every 2 days)

all wins from it are also wager-free, my biggest win so far has been €200 and you can cash it out immediately,
you only need to verify yourself for a total payout of €2000, and when the time comes, it's completely uncomplicated

the best thing at the end, payouts arrive in 5min to max.15min on the account, whether that's 200€ or 3000€, was my biggest payout there and had it on the account after 10min

absolute top casino

This post has been translated automatically

Blacki89
Visitor

Help... my payout is constantly being rejected.

29th Sep. 2024, at 06:24 pm CEST#10
1 Like

Liked this post: Avatar von zocker0815 zocker0815

zocker0815 wrote on 29.09.2024 at 18:06:

platin is a dirty store, unfortunately, yes try it further normally they pay out but since recently with a lot of hurdles and long waiting times, stay tuned


winz.io is currently casino No.1, there are no Deposit Bonuses, but you have the wheel to spin when depositing (spin once every 2 days)

all wins from it are also wager-free, my biggest win so far has been €200 and you can cash it out immediately,
you only need to verify yourself for a total payout of €2000, and when the time comes, it's completely uncomplicated

the best thing at the end, payouts arrive in 5min to max.15min on the account, whether that's 200€ or 3000€, because that was my biggest payout there and had it on the account after 10min

absolute top casino

I think I know what the problem was, you have to wager your depositor 3 times, I think that might have been the problem. Have now played again and luckily it went quite well and I hardly gambled any money. Now I'll try again. Thanks with the winz.io Tip, I deposited 30 earlier and made 180 euros out of it in 5 minutes and paid out. Money arrived immediately. Verification was mega easy 👌👌

This post has been translated automatically

JonasBrrt
Amateur

Help... my payout is constantly being rejected.

29th Sep. 2024, at 08:50 pm CEST#11
0 Likes

Nobody has liked this post so far

Blacki89 wrote on 29.09.2024 at 15:48


Winz.io just looked in. Easy Verification process and cool games thanks !
Do you think there is still a way to get the money from Platin?

I'm glad you like the site, you even get free spins without Wagering requirements if things don't go so well for a while...

As far as Platin is concerned, I can only warn everyone...
As Zocker0815 says, just keep at it. Keep requesting payouts and if they are rejected again, ask for the reason.
I lost my nerve after 3 weeks, gambled everything away and then had my account blocked.
They will pay out at some point, it just takes time.

This post has been translated automatically

zocker0815
Top Member

Help... my payout is constantly being rejected.

29th Sep. 2024, at 09:10 pm CEST#12
0 Likes

Nobody has liked this post so far

JonasBrrt wrote on 29.09.2024 at 20:50:

I'm glad you like the site, you even get free spins that are without Wagering requirements if things don't go so well for a while....

As far as Platin is concerned, I can only warn everyone.
As Zocker0815 says, just keep at it. Keep requesting payouts and if they are rejected again, ask for the reason.
I lost my nerve after 3 weeks, gambled everything away and then had my account blocked.
They will pay out at some point, it just takes time.

yes, it's cheeky of the new Platin, may i ask how much you gambled away?

This post has been translated automatically

JonasBrrt
Amateur

Help... my payout is constantly being rejected.

29th Sep. 2024, at 09:37 pm CEST#13
0 Likes

Nobody has liked this post so far

zocker0815 wrote on 29.09.2024 at 21:10

yes a cheek of the new platin, may i ask how much did you gamble away?

I don't like to talk about it. Actually 2500€ I'm still annoyed with myself about it. I should have just kept going on and on about it, but at some point I lost my self-control

This post has been translated automatically

Blacki89
Visitor

Help... my payout is constantly being rejected.

29th Sep. 2024, at 09:46 pm CEST#14
0 Likes

Nobody has liked this post so far

JonasBrrt wrote on 29.09.2024 at 20:50:

I'm glad you like the site, you even get free spins that are without Wagering requirements if things don't go so well for a while....

As far as Platin is concerned, I can only warn everyone.
As Zocker0815 says, just keep at it. Keep requesting payouts and if they are rejected again, ask for the reason.
I lost my nerve after 3 weeks, gambled everything away and then had my account blocked.
They'll pay out at some point, it just takes time.

Yes, mega, the site was really lucky and I've now made a total of 500 euros from my 30 euros and had it paid out. It doesn't hurt so much anymore with the Platin 😅

well if they would at least write me back because I don't know why it's not paid out but maybe it was really the reason why I didn't convert it 3 times.

This post has been translated automatically

JonasBrrt
Amateur

Help... my payout is constantly being rejected.

29th Sep. 2024, at 10:21 pm CEST#15
0 Likes

Nobody has liked this post so far

Blacki89 wrote on 29.09.2024 at 21:46

Yes mega the site had really total luck and have aua my 30 euros now made a total of 500 euros and let it pay out. Etz doesn't hurt so much with the Platin anymore 😅

well if they would at least write me back because I don't know why it's not paid out but maybe it was really the reason why I didn't convert it 3 times.

Well congratulations on the nice win 😉 and don't butter it all up again 😆

Yes, they usually replied to me after 3-4 days. I hope it was because of that and you still get your money and learn from it afterwards ✌️

This post has been translated automatically

Hot Topics21st Nov. 2024 at 07:00 pm CET

Casino Games
0
Offline Casinos
0
Inside
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately