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Platincasino: Casino does not pay

Topic created on 28th Sep. 2022 | Page: 1 of 3 | Answers: 20 | Views: 5,426
Thomas2401
Hello Platincasino has blocked my account and canceled my win over 2700 € reason is that because I do not have a paysafe account my daughter in law has made the recharge for me through her paysafe account

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Anonym
Well, it's your own fault, honestly, it's well known and it's also in the terms and conditions that you are not allowed to Deposit from other people's accounts... it's also very easy to set up a paysafe account..

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Anonym
You need an official power of attorney certificate for the account, then it could still work out with the payout.

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sippi
Expert

Gigi55 wrote on 28.09.2022 at 17:37 clock: Well blame yourself honestly, it is known and is also in the agb that you may not Deposit from other accounts... it is also quite easy to set up a paysafekonto..

Well, yes, the terms and conditions may be true, but who reads them? And it is only known by "us". The normal or occasional player does not romp in forums or informs himself on the Internet 🐰

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gamble1
Icon
sippi wrote on 28.09.2022 at 21:40

Naaaa yes, that may be true about the T&Cs, but who reads them? And known that is also only with "us". The normal or casual gamer does not romp in forums or informs himself on the Internet 🐰

Well to some extent that is but also logical I can not buy as Hans Jürgen over the bank account of Franz Hans on stock exchanges cryptos or buy at the bank value assets

Just in the today's time see the all yes quite strictly

@TE This happens to many try that with the power of attorney but if that does not bring anything you can unfortunately do nothing except to get the Deposit back this is pure goodwill should you get your money and use in the future only payment methods that run on your name

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Hidaruma
Top Member
Always funny these stories

Before I ask a friend/acquaintance/WE about a Deposit, I first see if I can't use another deposit method.

Good luck with the power of attorney and all the red tape. Maybe people only learn from pain.

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Fariin76
Amateur
I would also try that with the power of attorney.

It didn't work for me at the time.
I once made a Deposit with my husband's credit card
We have only the one and use this together.
I did not know at the time that you are not allowed to do that. Ok, after thinking about it for a while, that makes sense.

But that was certainly a year ago
Then I had deposited with MuchBetter and won with a spin at jokerizer 600€ and wanted to pay it out.
The payout was then denied because I had deposited at some point with my husband's credit card.

I then submitted everything, my husband's ID and power of attorney, etc.
I myself was already verified for a long time

Platin has steadfastly refused to pay out the money.
Since then Platin is passé for me.

But as I said, it's worth a try



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gamble1
Icon
Fariin76 wrote on 09/29/2022 at 10:53 am: I would try the power of attorney thing too.

It didn't work for me at the time.
I had once deposited with my husband's credit card
We only have the one and use it together.
I did not know at the time that you are not allowed to do that. Ok, after thinking about it for a while, that makes sense.

But that was certainly a year ago
Then I had deposited with MuchBetter and won with a spin at jokerizer 600€ and wanted to pay it out.
The payout was then denied because I had deposited at some point with my husband's credit card.

I then submitted everything, my husband's ID and power of attorney, etc.
I myself was already verified for a long time

Platin has steadfastly refused to pay out the money.
Since then Platin is passé for me.

But as I said, it's worth a try




But that's not ok if the payout is not directly related to the Deposit otherwise you could have deposited 10 times after that and the 11 times you would have won and you get from the 11 times the deposit back and what about the other times where you already had no chance to win what?

Usually you get but if you have used the method where is not one's own earlier times only the finger with a clear warning shown

So I really did not expect this from Platin

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Fariin76
Amateur

gamble1 wrote on 29.09.2022 at 11:00 am
That is but also not ok if the payout is not directly related to the Deposit otherwise you could have deposited yes 10 times after that and the 11 times you would have won and you get from the 11 times the deposit back and what about the other times where you already had no chance to win what ?

Usually you get but if you have used the method where is not one's own earlier times only the finger with a clear warning shown

Well, I really didn't expect that from Platin

But unfortunately it was like that. But as I said, I just violated the terms and conditions, therefore correct.

I had also once deposited via bank account, then just with credit and finally with MB
Verified I was there already as I had deposited with account
But good

Only had I known that they still do not pay out, I would not have sent the data of my husband.
I was just mega annoyed about it.


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evopower140
Expert

Fariin76 wrote on 29/09/2022 at 11:33 AM

Was but unfortunately so. But as I said, I just violated the AGB's, therefore correct.

I had also deposited via bank account, then with credit and finally with MB
Verified I was there already as I had deposited with account
But good

Only had I known that they still do not pay out, I would not have sent the data of my husband.
I was just mega annoyed about it.



But that's funny again so you could Deposit 100 times no problem but once a payout comes no LOL typical casino. I miss so much the old days with the really good casinos Mrgreen Wildz and Rizk you had even at 20 K no bellyache and they were mega accommodating and fast

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