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Platincasino: Birthday bonus applied for but no support available

Topic created on 23rd Sep. 2024 | Page: 1 of 1 | Answers: 3 | Views: 381
Tomeklies15987
Rookie

Birthday bonus applied for but no support available

23rd Sep. 2024, at 07:11 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello dear Gamble Joe members,

in the past many years I had always received a bonus for my birthday at Platin Casino (usually with email and code).

This year I did not receive this email at all and I sent a message to the support via the form in the Live Chat, which is no longer available, as well as by email.

So far there has been no response, which I find very unfortunate.

Is there any way I can contact support?

Presumably I can finish with the birthday bonus, right?

Thank you for your answers and feedback.

This post has been translated automatically

Hightower
Top Member

Birthday bonus applied for but no support available

23rd Sep. 2024, at 07:55 pm CEST#2
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Nobody has liked this post so far
I had the same problem in February (but I got an e-mail), after 3 questions in the chat I gave up and gave up the 10€ birthday money (with Gold status) because only standard answers came!

This post has been translated automatically

gamble1
Icon

Birthday bonus applied for but no support available

23rd Sep. 2024, at 08:17 pm CEST#3
1 Like

Liked this post: Avatar von Max_Bet Max_Bet
So apparently you can only reach the support live as a platinum player, so I think with such a free thing you should just let it go if you don't get an answer

This post has been translated automatically

Tomeklies15987
Rookie

Birthday bonus applied for but no support available

23rd Sep. 2024, at 08:21 pm CEST#4
0 Likes

Nobody has liked this post so far
Thank you both for your answers!

In the last year I haven't been very active in the various casinos, so I was pleased to receive Bonuses from those where I have been more active
i was looking forward to bonuses from those casinos where I have been more active.

Before I wanted to give up completely, I wanted to ask for advice here again.

I have Gold status at Platin Casino and that's interesting to know about the support in relation to your status.

This post has been translated automatically

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