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Platincasino: Birthday bonus applied for but no support available

Topic created on 23rd Sep. 2024 | Page: 1 of 1 | Answers: 3 | Views: 145
Tomeklies15987
Rookie

Birthday bonus applied for but no support available

23rd Sep. 2024, at 07:11 pm CEST#1
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Hello dear Gamble Joe members,

in the past many years I had always received a bonus for my birthday at Platin Casino (usually with email and code).

This year I did not receive this email at all and I sent a message to the support via the form in the Live Chat, which is no longer available, as well as by email.

So far there has been no response, which I find very unfortunate.

Is there any way I can contact support?

Presumably I can finish with the birthday bonus, right?

Thank you for your answers and feedback.

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Hightower
Top Member

Birthday bonus applied for but no support available

23rd Sep. 2024, at 07:55 pm CEST#2
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Nobody has liked this post so far
I had the same problem in February (but I got an e-mail), after 3 questions in the chat I gave up and gave up the 10€ birthday money (with Gold status) because only standard answers came!

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gamble1
Icon

Birthday bonus applied for but no support available

23rd Sep. 2024, at 08:17 pm CEST#3
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So apparently you can only reach the support live as a platinum player, so I think with such a free thing you should just let it go if you don't get an answer

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Tomeklies15987
Rookie

Birthday bonus applied for but no support available

23rd Sep. 2024, at 08:21 pm CEST#4
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Nobody has liked this post so far
Thank you both for your answers!

In the last year I haven't been very active in the various casinos, so I was pleased to receive Bonuses from those where I have been more active
i was looking forward to bonuses from those casinos where I have been more active.

Before I wanted to give up completely, I wanted to ask for advice here again.

I have Gold status at Platin Casino and that's interesting to know about the support in relation to your status.

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Hot Topics24th Sep. 2024 at 07:21 am CEST

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