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Platincasino: Account deactivated

Topic created on 05th May. 2024 | Page: 1 of 3 | Answers: 36 | Views: 2,117
bonushunter97
Amateur

Account deactivated

5th May. 2024, at 07:31 pm CEST#1
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Dear Gamblejoe team!

I have the same problem as someone else here in the forum recently - my account was deactivated after a withdrawal request despite full verification.

Please help!

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zocker0815
Top Member

Account deactivated

5th May. 2024, at 08:00 pm CEST#2
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bonushunter97 wrote on 05.05.2024 at 19:31: Dear Gamblejoe team!

I have the same problem as someone else here in the forum recently - my account was deactivated after a withdrawal request despite full verification.

Please help!


they have nothing to do with the current platincasino.... no one will be able to help you there...


can only give you a Tip for the future, don't play in such a dirty casino

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Donnie
Elite

Account deactivated

5th May. 2024, at 08:53 pm CEST#3
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zocker0815 wrote on 05.05.2024 at 20:00:

they have nothing to do with the current platincasino.... no one will be able to help you there...


can only give you a Tip for the future, don't play in such a dirty casino

Why? There are a few disciples here who think the place is great. Platin for life. It's just strange that there are always people who have problems with them, have to go through Verification orgies or are held up for days, etc. Platin has nothing to do with the Platin of old, only their name is still the same, that's it. It's just a Curaçao shop now


I already know why I closed my account there, precisely because of shit like this and because they were previously scammers who fooled you into believing that you had to pay taxes in Germany or that you had a German license

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Julian
Elite

Account deactivated

5th May. 2024, at 09:04 pm CEST#4
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Liked this post: Avatar von Saphira Saphira, Avatar von Tobsen Tobsen
Hello bonushunter97,

Unfortunately, we no longer have any contact with the "new" Platincasino.
Since the end of our cooperation, the entire management has also changed, which is why we have no way of forwarding any complaints.

I'm really sorry that we can't help you with this case.
Nevertheless, I'll keep my fingers crossed that your problem will be resolved!

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frapi07
Elite

Account deactivated

5th May. 2024, at 09:06 pm CEST#5
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zocker0815 wrote on 05.05.2024 at 20:00:

they have nothing to do with the current platincasino.... no one will be able to help you there...


can only give you a Tip for the future, don't play in such a dirty casino

With luck, GJ might still be able to help. They have the old contact, but I can't say whether it will still help.

Donnie wrote on 05.05.2024 at 20:53:

Why? There are a few disciples here who think the store is super great. Platin for life. It's just funny that there are always people who have problems with them, have to go through Verification orgies or are held up for days, etc. Platin has nothing to do with the Platin of old, only their name is still the same, that's it. It's just a Curaçao shop now


I already know why I closed my account there, precisely because of shit like this and because they were previously scammers who fooled you into believing that you had to pay taxes in Germany or that you had a German license


Platin changed its license six months ago and the German Platin was merged into the international one. There it is like a new casino. So it is normal that many have to verify themselves again. They pay out per se, regardless of whether it's Curacao or MGA.

But what I find uncool is that accounts are deactivated there. I really don't understand that.

I played there until 2023 and - apart from the tax issue - I can't say anything negative about it. At the end of the day, they bagged it themselves, but whether it's them or the German state hardly makes a difference.

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Julian
Elite

Account deactivated

5th May. 2024, at 10:27 pm CEST#6
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frapi07 wrote on 05.05.2024 21:06:

With luck, GJ could still help here. They have the old contact, but I can't say whether it still helps.

Unfortunately no, I tried several times back then. Unfortunately without success.

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frapi07
Elite

Account deactivated

5th May. 2024, at 10:43 pm CEST#7
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Julian wrote on 05.05.2024 at 22:27:

Unfortunately no, I tried it several times back then. Unfortunately without success.

Too bad, but good to know for the future.

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gamble1
Icon

Account deactivated

6th May. 2024, at 02:48 pm CEST#8
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What was the account deactivated for? Knowing this could possibly help you to find a possibility

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Donnie
Elite

Account deactivated

6th May. 2024, at 02:50 pm CEST#9
1 Like

Liked this post: Avatar von Paddington Paddington
Certainly had the impudence to have won something. There was no choice but to close the account

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gamble1
Icon

Account deactivated

6th May. 2024, at 02:55 pm CEST#10
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Donnie wrote on 06.05.2024 at 14:50: Must have had the audacity to win something. There was no choice but to close the account

Nonsense what you always talk about here Platin is a reputable casino and even if they are sometimes not the brightest it is still better than such an energy dirt that blocks you if you win once from Nodep after the 20 try or a Gammix group that likes to mix free spins so much and then play stupid

I had to verify myself at Platin exactly 2 times so far the first time when I arrived there and the second time they only wanted the payment method when they moved my money I always get in a few hours from time to time 1-2 days but it always comes what you can't say 100% of every casino if you look in the threads

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frapi07
Elite

Account deactivated

6th May. 2024, at 03:16 pm CEST#11
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gamble1 wrote on 06.05.2024 at 14:55:
Nonsense what you always talk about here Platin is a reputable casino and even if they are sometimes not the brightest it is still better than such an energy dirt that blocks you if you win once from Nodep after the 20 try or a Gammix group that likes to mix free spins so much and then act stupid

I had to verify myself at Platin exactly 2 times so far the first time when I arrived there and the second time they only wanted the payment method when they moved my money I always get in a few hours from time to time 1-2 days but it always comes what you can't say 100% of every casino if you look in the threads

I somehow remember that they also closed someone's account at the end of 2023 because some documents were missing. I'll look it up if I feel like it.


Edit: [solved] Account Deactivated | GambleJoe® Forum

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Donnie
Elite

Account deactivated

6th May. 2024, at 03:17 pm CEST#12
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gamble1 wrote on 06.05.2024 at 14:55:
Nonsense what you always talk about here Platin is a reputable casino and even if they are sometimes not the brightest it is still better than such an energy dirt that blocks you if you win once from Nodep after the 20 try or a Gammix group that likes to mix free spins so much and then act stupid

I had to verify myself at Platin exactly 2 times so far the first time when I arrived there and the second time they only wanted the payment method when they moved my money I always get in a few hours from time to time 1-2 days but it always comes what you can't say 100% of every casino if you look in the threads

Yes you Gamble, the VIP player, who is almost part of the inventory, has no problems there. But what about smaller players? There have been enough complaints about them. Sure, they certainly pay out, but it's a rocky road. When I read that they want 10 documents...


They took money from German players and pretended to pay taxes. All the "old" operators should go to court for gang fraud. Better still throw them into the sea with a raw meat chain around their necks. But you know them, all those fraudsters who can hide anonymously

The name Platin has been burned by many, and rightly so

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gamble1
Icon

Account deactivated

6th May. 2024, at 03:22 pm CEST#13
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Donnie wrote on 06.05.2024 at 15:17:
Yes you Gamble, the VIP player who is almost part of the inventory has no problems there. But what about smaller players. There have already been enough complaints about them. Sure, they certainly pay out, but it's a rocky road. When I read that they want 10 documents...


They took money from German players and pretended to pay taxes. All the "old" operators should go to court for gang fraud. Better still throw them into the sea with a raw meat chain around their necks. But you know them, all those fraudsters who can hide anonymously

The name Platin has been burned by many, and rightly so


The old operators are right! They have collected the tax without probably paying it or refunding it to the players and yes I am a VIP player there I don't know why I never Deposit 1000 € per month but even when I was not a VIP player I never had to submit 10 documents never I never had to verify myself again but if people deposit there with 10 different payment methods of which 4 are still from brother sister father and letter carrier you don't have to be surprised if they want to have everything verified sooner or later

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frapi07
Elite

Account deactivated

6th May. 2024, at 03:27 pm CEST#14
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gamble1 wrote on 06.05.2024 at 15:22:

The old operators right ! They collected the tax without probably paying it or refunding it to the players and yes I am a VIP player there I don't know why I never pay 1000 € per month but even when I was not a VIP player I never had to submit 10 documents never I never had to verify myself again but if people Deposit there with 10 different payment methods of which 4 are still from brother sister father and letter carrier you don't have to be surprised if they want to have everything verified sooner or later

But it can't be that the player in the deleted thread only got his account reactivated thanks to Julian. No matter how you defend it, deactivating an account should only happen if the player has cheated or done similar bad things. You can't deactivate an account just because the player is missing documents or because something needs to be checked. How do you want to contact support?

It's the same as with the old operator. How many players have found their way to GJ who had a problem with Platin? Certainly some, but not all.

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Max_Bet
Expert

Account deactivated

6th May. 2024, at 05:08 pm CEST#15
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gamble1 wrote on 06.05.2024 at 15:22:if people Deposit there with 10 different payment methods of which 4 are still from brother sister father and letter carrier

Best man 🤣


sorry for ot

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