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Platincasino: Account blocking

Topic created on 17th Feb. 2021 | Page: 1 of 1 | Answers: 4 | Views: 1,600
GambleKay
Visitor

Account blocking

17th Feb. 2021, at 08:58 am CET#1
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Hey, I have the following problem: I opened an account at Platin Casino about 8 weeks ago. Deposited about 1500 euros. Nothing can withdraw. I am verified. For a few days my account there is blocked, mails are not responded to and in Live Chat they do not want to tell me why. I have done nothing illegal or otherwise. Has anyone experienced a Tip or similar?

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gamble1
Icon

Account blocking

17th Feb. 2021, at 10:13 am CET#2
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Carmen1119 wrote on 02/17/2021 at 08:58: Hey, I have the following problem: I opened an account at Platin Casino about 8 weeks ago. Deposited about 1500 euros. Have not been able to withdraw anything. Verified I am. Since a few days my account there is blocked, mails are not responded to and in Live Chat they do not want to tell me why. I have done nothing illegal or otherwise. Has anyone experienced a Tip or similar?

Well, basically every company is free to enter into a business relationship with a person or not

However, since such behavior is unusual for a casino without a reason, you should maybe ask someone from the team here if they can ask for you

Of course, only if you want to continue to play there possibly because that one gives you no reason is very strange

Did you have an account there before ? That could be a reason zb. or just the deposits go back etc..

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Caro
Expert

Account blocking

17th Feb. 2021, at 03:23 pm CET#2
5 Likes

Liked this post: Anonym, Anonym, Avatar von krabbe666 krabbe666, Avatar von Sabine Sabine, Avatar von Sarkasto Sarkasto
I was in contact with the user until now and tried to mediate between the casino and the player. Since the cooperation with the user and me did not run smoothly, I will not continue to invest my time in the case. I hope she can sort it out with the casino herself. Sorry for this.

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Begbie
Elite

Account blocking

17th Feb. 2021, at 03:31 pm CET#3
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*hiss*

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Dutch78
Expert

Account blocking

17th Feb. 2021, at 03:43 pm CET#4
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