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PinoCasino: [solved] Pinocasino scam deletes win (Page 2)

Topic created on 05th May. 2022 | Page: 2 of 3 | Answers: 26 | Views: 5,002
Anonym

[solved] Pinocasino scam deletes win

5th May. 2022, at 02:01 pm CEST#7
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I have now read through the terms and conditions, terms and Cashback sections. Under the Cashback section there is nothing about a maximum payout.

The question is how to define "Cashback" as well as "No-Deposit" . Is the cashback a no-deposit credit? On the other hand, it is mandatory to make a Deposit in order to receive any cashback at all.

Although the thread creator has received 50€, the statements of the support make me wonder.

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Avatar
Visitor

[solved] Pinocasino scam deletes win

5th May. 2022, at 02:16 pm CEST#8
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Royal777 wrote on 05.05.2022 at 14:01: I have now read through the terms and conditions, terms and Cashback sections. Under the Cashback section there is nothing about a Maximum Payout.

The question is how to define "Cashback" as well as "No-Deposit" . Is the cashback a no-deposit credit? On the other hand, it is mandatory to make a Deposit in order to receive any cashback at all.

Although the thread creator has received 50€, the statements of the support make me wonder.

The support does not answer me it was a gift bonus so 20 free spins I should convert 40x but there Stande nothing of Max cashout and how much he would be please again drum that a mod looks over it because their AGB's are very spongy and the support itself does not know what's going on there should we be right here I demand the remaining 450€ from the casino because otherwise it really is fraud and the casino must come here immediately on the Blacklist!

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DieWunderharke5000
Top Member

[solved] Pinocasino scam deletes win

5th May. 2022, at 02:31 pm CEST#9
1 Like

Liked this post: Anonym
The GTCs are actually quite clear in this case:

The maximum amount for withdrawals when playing with funds from a no Deposit bonus or from free spins is 50 EUR/USD, 80 CAD/NZD, 500 NOK, 3,500 RUB, 210 PLN, 6,000 JPY, 21,000 KZT, 4,300 INR.

This winnings limit remains in place even after the turnover requirement is fulfilled.




Sorry, I think that's crap too, but that's how it's clearly described

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gamble1
Icon

[solved] Pinocasino scam deletes win

5th May. 2022, at 02:36 pm CEST#10
1 Like

Liked this post: Anonym
DieWunderharke5000 wrote on 05/05/2022 at 14:31: The T&Cs are actually quite clear in this case:

The maximum amount for withdrawals when playing with funds from a no Deposit bonus or from free spins is 50 EUR/USD, 80 CAD/NZD, 500 NOK, 3,500 RUB, 210 PLN, 6,000 JPY, 21,000 KZT, 4,300 INR.

This winnings limit remains in place even after the turnover requirement is fulfilled.




Sorry, I think that's crap too, but that's how it's clearly described

I also see so free spins and Vip free spins are actually very clearly described

Cashback should not have a max cashout

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Anonym

[solved] Pinocasino scam deletes win

5th May. 2022, at 02:46 pm CEST#11
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Avatar wrote on 05.05.2022 at 14:16
The support does not answer me it was a gift bonus so 20 free spins I should convert 40x but there Stande nothing of Max cashout and how much he would be please again drum that a mod looks over it because their AGB's are very spongy and the support itself does not know what's going on there should we be right here I demand the remaining 450€ from the casino because otherwise it really is fraud and the casino must come here immediately on the Blacklist!

Definitely not fraud. Because it was not a Cashback but Deposit free free spins. With these free spins I have already won more than 50€ more often, after converting the balance was cut to 50€
As Gamble1 & DieWunderharke5000 have already written, the maximum payout is definitely 50€ in this case.

Nevertheless, there is still ambiguity in the cashback, so I wrote an email. There was a similar problem with Platin, where the status plays a significant role

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Dux_Pino_Casino
Rookie

[solved] Pinocasino scam deletes win

5th May. 2022, at 03:16 pm CEST#12
1 Like

Liked this post: Anonym
Dear Community,

regarding the free spins or no Deposit bonuses, we must refer to our General Bonus terms and Conditions:

"The maximum amount for withdrawals when playing with funds from a No Deposit Bonus or free spins is 50 EUR.

This limit on winnings remains in effect even after the turnover requirement has been met."


Regarding verifications at our casino:
We would like to point out that we are actually required by licensing law to request certain documents. The specific case has already been processed and paid by us to the satisfaction of the user (in compliance with our T&Cs) .

With best regards,
The PinoCasino Team

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Anonym

[solved] Pinocasino scam deletes win

5th May. 2022, at 03:40 pm CEST#13
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Dux_Pino_Casino wrote on 05.05.2022 at 15:16: Dear Community,

regarding the free spins or no Deposit bonuses, we have to refer to our General Bonus terms and Conditions:

"The maximum amount for withdrawals when playing with funds from a No Deposit Bonus or from free spins is 50 EUR.

This limit on winnings remains in effect even after the turnover requirement has been met."

Does the Cashback count as "no deposit bonuses" ?

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gamble1
Icon

[solved] Pinocasino scam deletes win

5th May. 2022, at 04:40 pm CEST#14
1 Like

Liked this post: Anonym
Royal777 wrote on 05/05/2022 at 15:40
Does the Cashback count as "Bonuses without deposit" ?

I think the cashback issue was a solo thing at Platin only there are such strange conditions

At Pino I have already paid out all possible amounts with cashback without problems

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upola
Legend

[solved] Pinocasino scam deletes win

5th May. 2022, at 04:49 pm CEST#15
2 Likes

Liked this post: Anonym, Avatar von denyo123 denyo123
Avatar wrote on 05.05.2022 at 14:16
The support does not answer me it was a gift bonus so 20 free spins I should convert 40x but there Stande nothing of Max cashout and how much he would be please again drum that a mod looks over it because their AGB's are very fuzzy and the support itself does not know what's going on there should we be right here I demand the remaining 450€ from the casino because otherwise it really is fraud and the casino must come here immediately on the Blacklist!

Learn to read first, and do not scream equal fraud.

This post has been translated automatically

Anonym

[solved] Pinocasino scam deletes win

5th May. 2022, at 06:16 pm CEST#16
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Avatar wrote on 05.05.2022 at 10:16: II have successfully converted a bonus in this casino and then had 40€ on the clock from these 40€ which were free of a bonus I have made 500€. Suddenly they just deleted the win and I even got an email about it. In addition, they have not verified me, and demand new things I should take a selfie with ID and another piece of paper where date and time are on it what is that?




Is there a mod or an admin here who has contact with them Caro is on vacation.

😂😂😂😂🙈 and write how long your *** is and how often you can in the week

It's getting sillier ... but good to know, casino hereby also deleted

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