Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

PinoCasino: Pino Casino does not verify me and does not pay win

Topic created on 04th Aug. 2021 | Page: 1 of 1 | Answers: 4 | Views: 2,976
Thiffy1987
Hello 🙋♀️ I need urgent help

The casino is really harassing me
I have never experienced anything like this before
They do not accept my statements because my name is not on top of the statements but my name is in the statements
What can I do about it that my statements are so structured?

Unfortunately, the account statement did not meet our requirements.
Your name should be visible as the account holder, not just in the payments.
Your name, account number and a list of transactions should be visible on the statement.



It's not like that's all I sent . They don't accept my online banking either
Because I can not get it on a picture that my data and my transfers are on them
Of course I also make transfers and as soon as I scroll down I only see my transfers and my name and account number also disappear when I scroll down
What can I do. I can no longer you always find something new

This post has been translated automatically

Hidaruma
Top Member
I had a similar experience with Wildz. They refused to accept my bank statement via PDF because the IBAN was not on page 1 (but on the very last page).

Then I just copied it to the top via PDF editor and then they accepted it. 🤷♂️

This post has been translated automatically

Anonym

Hidaruma wrote on 04/08/2021 at 08:44: I experienced something similar with Wildz. They refused to accept my bank statement via PDF because the IBAN was not on page 1 (but on the very last page).

Then I just copied it to the top via PDF editor and then they accepted it. 🤷♂️

Prime example of insolence of the very highest order. Know numerous players who strictly avoid Online Casinos because of such read things.

This post has been translated automatically

Hidaruma
Top Member

milfisto wrote on 04/08/2021 at 12:08 PM

Prime example of cheekiness of the highest order. Know numerous players who strictly avoid Online Casinos because of such read things.

Yes. But what do you want to do as a player? Either you bow to the partly nonsensical rules or just play somewhere else. There are enough casinos with a much less complicated and pleasant verification.


If people want to register everywhere, it's their own fault

This post has been translated automatically

gamble1
Icon
Thiffy1987 wrote on 04/08/2021 at 08:00: Hello 🙋♀️ I need help urgently

The casino is really harassing me
I have never experienced anything like this before
They do not accept my statements because my name is not on top of the statements but my name is in the statements
What can I do about it that my statements are so structured?

Unfortunately, the account statement did not meet our requirements.
Your name should be visible as the account holder, not just in the payments.
Your name, account number and a list of transactions should be visible on the statement.



It's not like that's all I sent . They don't accept my online banking either
Because I can not get it on a picture that my data and my transfers are on them
Of course I also make transfers and as soon as I scroll down I only see my transfers and my name and account number also disappear when I scroll down
What can I do. I can no longer you always find something new

Report to a mod from the GJ team should be easy to solve the problem

This post has been translated automatically

Hot Topics5th Nov. 2024 at 09:31 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately