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PinoCasino: Pino Casino does not verify me and does not pay win

Topic created on 04th Aug. 2021 | Page: 1 of 1 | Answers: 4 | Views: 3,008
Thiffy1987

Pino Casino does not verify me and does not pay win

4th Aug. 2021, at 08:00 am CEST#1
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Hello 🙋♀️ I need urgent help

The casino is really harassing me
I have never experienced anything like this before
They do not accept my statements because my name is not on top of the statements but my name is in the statements
What can I do about it that my statements are so structured?

Unfortunately, the account statement did not meet our requirements.
Your name should be visible as the account holder, not just in the payments.
Your name, account number and a list of transactions should be visible on the statement.


It's not like that's all I sent . They don't accept my online banking either
Because I can not get it on a picture that my data and my transfers are on them
Of course I also make transfers and as soon as I scroll down I only see my transfers and my name and account number also disappear when I scroll down
What can I do. I can no longer you always find something new

This post has been translated automatically

Hidaruma
Top Member

Pino Casino does not verify me and does not pay win

4th Aug. 2021, at 08:44 am CEST#2
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I had a similar experience with Wildz. They refused to accept my bank statement via PDF because the IBAN was not on page 1 (but on the very last page).

Then I just copied it to the top via PDF editor and then they accepted it. 🤷♂️

This post has been translated automatically

Anonym

Pino Casino does not verify me and does not pay win

4th Aug. 2021, at 12:08 pm CEST#3
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Hidaruma wrote on 04/08/2021 at 08:44: I experienced something similar with Wildz. They refused to accept my bank statement via PDF because the IBAN was not on page 1 (but on the very last page).

Then I just copied it to the top via PDF editor and then they accepted it. 🤷♂️

Prime example of insolence of the very highest order. Know numerous players who strictly avoid Online Casinos because of such read things.

This post has been translated automatically

Hidaruma
Top Member

Pino Casino does not verify me and does not pay win

4th Aug. 2021, at 01:56 pm CEST#4
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milfisto wrote on 04/08/2021 at 12:08 PM

Prime example of cheekiness of the highest order. Know numerous players who strictly avoid Online Casinos because of such read things.

Yes. But what do you want to do as a player? Either you bow to the partly nonsensical rules or just play somewhere else. There are enough casinos with a much less complicated and pleasant verification.


If people want to register everywhere, it's their own fault

This post has been translated automatically

gamble1
Icon

Pino Casino does not verify me and does not pay win

4th Aug. 2021, at 03:07 pm CEST#5
0 Likes

Nobody has liked this post so far
Thiffy1987 wrote on 04/08/2021 at 08:00: Hello 🙋♀️ I need help urgently

The casino is really harassing me
I have never experienced anything like this before
They do not accept my statements because my name is not on top of the statements but my name is in the statements
What can I do about it that my statements are so structured?

Unfortunately, the account statement did not meet our requirements.
Your name should be visible as the account holder, not just in the payments.
Your name, account number and a list of transactions should be visible on the statement.


It's not like that's all I sent . They don't accept my online banking either
Because I can not get it on a picture that my data and my transfers are on them
Of course I also make transfers and as soon as I scroll down I only see my transfers and my name and account number also disappear when I scroll down
What can I do. I can no longer you always find something new

Report to a mod from the GJ team should be easy to solve the problem

This post has been translated automatically

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