i won 20k on the Live Casino game Crazy Time and have been wanting to cash it out for about a week. After some back and forth my account was finally verified and all documents were successfully uploaded.
Despite this, my withdrawals remain on the status "pending" for a few days.
The Live Chat support keeps putting me off, telling me to be patient.
In the meantime, I doubt that I will get anything at all from my win, so I am trying to seek advice this way.
Does anyone have experience with this casino and can help me?
Pino belongs to the N1 group. I have played there for a long time and never had problems with payouts. Unless a bonus was used and rules were violated, they also pay out
Stay patient, you will definitely get your money. Another excerpt from their terms and conditions
The maximum withdrawal amount that can be paid out to a player is €/$2,500 a day or €/$7,500 in a week and €/$15,000 a month, unless otherwise specified in the terms and conditions for a special promotion. Exceptions, if any, may apply at the casino's sole discretion for players with a higher VIP level. If the win exceeds €15,000, the casino reserves the right to split the payout into monthly installments of no more than €15,000 until the total amount has been paid out in full.
Pino Casino does not pay out win
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i won 20k on the Live Casino game Crazy Time and have been wanting to cash it out for about a week. After some back and forth my account was finally verified and all documents were successfully uploaded.
Despite this, my withdrawals remain on the status "pending" for a few days.
The Live Chat support keeps putting me off, telling me to be patient.
In the meantime, I doubt that I will get anything at all from my win, so I am trying to seek advice this way.
Does anyone have experience with this casino and can help me?
Kind regards
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Pino Casino does not pay out win
Liked this post: Eistee
This post has been translated automatically
Pino Casino does not pay out win
Liked this post: Eistee
The maximum withdrawal amount that can be paid out to a player is €/$2,500 a day or €/$7,500 in a week and €/$15,000 a month, unless otherwise specified in the terms and conditions for a special promotion. Exceptions, if any, may apply at the casino's sole discretion for players with a higher VIP level. If the win exceeds €15,000, the casino reserves the right to split the payout into monthly installments of no more than €15,000 until the total amount has been paid out in full.
This post has been translated automatically
Pino Casino does not pay out win
Nobody has liked this post so far
This post has been translated automatically