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PinoCasino: Pino Casino does not pay out win

Topic created on 11th Nov. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,336
Eistee
Hello dear community,

i won 20k on the Live Casino game Crazy Time and have been wanting to cash it out for about a week. After some back and forth my account was finally verified and all documents were successfully uploaded.

Despite this, my withdrawals remain on the status "pending" for a few days.

The Live Chat support keeps putting me off, telling me to be patient.

In the meantime, I doubt that I will get anything at all from my win, so I am trying to seek advice this way.

Does anyone have experience with this casino and can help me?

Kind regards

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WhatAboutTism
Rookie
Pino belongs to the N1 group. I have played there for a long time and never had problems with payouts. Unless a bonus was used and rules were violated, they also pay out

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Anonym
Stay patient, you will definitely get your money. Another excerpt from their terms and conditions

The maximum withdrawal amount that can be paid out to a player is €/$2,500 a day or €/$7,500 in a week and €/$15,000 a month, unless otherwise specified in the terms and conditions for a special promotion. Exceptions, if any, may apply at the casino's sole discretion for players with a higher VIP level. If the win exceeds €15,000, the casino reserves the right to split the payout into monthly installments of no more than €15,000 until the total amount has been paid out in full.



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Eistee
Okay..there is nothing left for me anyway but to wait, but thanks for the answers, that gives me hope😁

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