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Piggy Bang: [solved] Verification process/validation extremely poor 👎

Topic created on 21st Apr. 2020 | Page: 1 of 1 | Answers: 2 | Views: 1,561
L****8

[solved] Verification process/validation extremely poor 👎

21st Apr. 2020, at 03:47 pm CEST#1
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Hello,

I requested a withdrawal yesterday morning 5am 350€ and this morning 1am 200€ each. Since this is not my first time playing, I wisely uploaded my required documents to the casino before requesting the withdrawal. Shortly after my withdrawal request, I nevertheless received a mail with instructions that I should verify myself and how to do that. Okay, probably standardized mails. To which I also promptly replied that I have my documents (img.passport,pdf online account statement March, several bills in pdf. with name,address and date).
Tonight the same game as yesterday. Withdrawal benatragt, mail with Verification instructions received and that's it. I sent a mail to the support this morning 8am with the request for information about my stored data. Background? DSVO

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Caro
Expert

[solved] Verification process/validation extremely poor 👎

21st Apr. 2020, at 04:19 pm CEST#2
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Hi Leene78, I have sent you a private message via Communicator. Greetings Caro

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Caro
Expert

[solved] Verification process/validation extremely poor 👎

28th Apr. 2020, at 01:51 pm CEST#3
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Leene78 just informed me that she received her payout yesterday. So the topic can be closed.

This topic has been closed

This post has been translated automatically

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