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Pelaa: Pelaa account verification

Topic created on 10th Nov. 2019 | Page: 1 of 1 | Answers: 4 | Views: 1,391
ka3ttt
Rookie

Pelaa account verification

10th Nov. 2019, at 07:26 pm CET#1
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I had registered and deposited on 10/10 and since 10/11 the account is locked due to a security check. Despite many inquiries in chat and support, nothing has happened even after 4 weeks. After some reading up, I noticed that belong to Genesis Global Limited, including CasinoCruise, which have made at least 2x unauthorized debits on my Neteller account. CasinoJoy, SPiNiT, Casinogods also belong to them. Has anyone had similar experiences?

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ka3ttt
Rookie

Pelaa account verification

10th Nov. 2019, at 09:27 pm CET#2
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Casinocruise, casinojoy, SPiNiT, casinogods, Pelaa and Kassu (recommendation coming soon, I'm sure) has apparently paid off for the site.

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Anonym

Pelaa account verification

10th Nov. 2019, at 11:15 pm CET#3
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I play at Pelaa from time to time. At Casino Gods I had a withdrawal today via Skrill, took just under 9 hours overnight. Everything is fine. Can't relate to your observations. Can not imagine that a potential customer 30 days block the account without reason

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Kleinkariert
Expert

Pelaa account verification

10th Nov. 2019, at 11:33 pm CET#4
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Since you didn't provide much information

-> Have you already verified yourself there?
-> Have you blocked yourself at a Genesis Group casino?
-> Have you reversed the unauthorized bookings without notifying Genesis?
-> Do you still have money in the blocked account?

Haven't had any negative or positive experience myself. I have been blocked directly at a casino on principle because of reduced RTP versions (can be seen at the Play n Go slots, just click on the question mark below for the help files and then you will see that the RTP is 94.XX % instead of 96.XX %).

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Caro
Expert

Pelaa account verification

11th Nov. 2019, at 09:54 am CET#5
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Hi ka3ttt,

have sent you a pn via communicator.

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