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# Other Casinos #: ZetCasino - Account closure / win cancelled

Topic created on 21st Apr. 2022 | Page: 1 of 1 | Answers: 6 | Views: 2,493
Mahleur

ZetCasino - Account closure / win cancelled

21st Apr. 2022, at 03:15 pm CEST#1
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Hello together,

i have a problem with ZetCasino

Won here last week 5.000,00€ and since then requested four payout a 800€ (max payout limit per day).
Today I get the great message that my account has been recognized as a duplicate and my account is closed. My remaining balance was yesterday 3000.00 € and there are now 2400.00 € in payouts still open, whether they still come I currently do not know.

My girlfriend has your own account at ZetCasino and plays there regularly. Meanwhile, I am now also known that the problem exists with the same IP address (have used both accounts on a laptop).

With small amounts such as 500 € withdrawal was never a problem but now all of a sudden with a larger apparently already!

Does anyone have the experience or Tip how I still come to my money!

Thank you!


This post has been translated automatically

Anonym

ZetCasino - Account closure / win cancelled

21st Apr. 2022, at 03:33 pm CEST#2
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Mahleur wrote on 04/21/2022 at 3:15 pm: Hello Everyone,

i have a problem with ZetCasino

Won here last week 5.000,00€ and since then requested four payout a 800€ (max payout limit on the day).
Today I get the great message that my account has been recognized as a duplicate and my account is closed. My remaining balance was yesterday 3000.00 € and there are now 2400.00 € in payouts still open, whether they still come I currently do not know.

My girlfriend has your own account at ZetCasino and plays there regularly. Meanwhile, I am now also known that the problem exists with the same IP address (have used both accounts on a laptop).

With small amounts such as 500 € withdrawal was never a problem but now all of a sudden with a larger apparently already!

Does anyone have the experience or Tip how I still come to my money!

Thank you!



An excerpt from their terms and conditions:
https://ibb.co/y6z6dSz

It is a Curacao licensed casino, so you probably won't face any garnishment/refund

This post has been translated automatically

upola
Legend

ZetCasino - Account closure / win cancelled

21st Apr. 2022, at 04:35 pm CEST#3
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Royal777 wrote on 04/21/2022 at 15:33
An excerpt from their T&Cs:
https://ibb.co/y6z6dSz

It is a Curacao licensed casino, so you probably won't face any garnishment/refund

I think you have misunderstood something.

TE with a double account with the same address, you will no longer see your money.

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Anonym

ZetCasino - Account closure / win cancelled

21st Apr. 2022, at 04:40 pm CEST#4
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upola wrote on 21.04.2022 at 16:35
I think you misunderstood something.

What is it that I misunderstood?
It is true that he asked for tips, but you cannot give them to him...

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upola
Legend

ZetCasino - Account closure / win cancelled

21st Apr. 2022, at 04:46 pm CEST#5
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Royal777 wrote on 04/21/2022 at 4:40 pm
What did I get wrong?
It is true that he asked for tips, but you cannot give them to him...

You write about seizure and repayment, that is not the problem of the TE, or am I now aufn schlauch.

This post has been translated automatically

Anonym

ZetCasino - Account closure / win cancelled

21st Apr. 2022, at 04:52 pm CEST#6
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upola wrote on 21.04.2022 at 16:46 clock
You write about garnishment and repayment, that is not the problem of the TE, or am I now aufn schlauch.

You are of course right
With the TE it sounded as if he would not know the given excerpts from the AGBs. ( https://ibb.co/y6z6dSz)
There it is mentioned among other things that with a double account all payouts must be paid back. Therefore, the comment that he is not threatened with repayment due to the Curacao license.

This post has been translated automatically

upola
Legend

ZetCasino - Account closure / win cancelled

21st Apr. 2022, at 04:54 pm CEST#7
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Ah,now I get it.

This post has been translated automatically

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